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THOMSON SPEEDTOUCH 510V5 User Manual

Residential adsl gateway
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Download this manual See also: Reference Manual, Setup and User's Manual
SpeedTouch™510
v5
Residential ADSL Gateway
User's Guide
Release R5.3.1

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Summary of Contents for THOMSON SPEEDTOUCH 510V5

  • Page 1 SpeedTouch™510 Residential ADSL Gateway User’s Guide Release R5.3.1...
  • Page 3 SpeedTouch™ User’s Guide R5.3.1...
  • Page 4 Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.

  • Page 5: Table Of Contents

    Contents Contents About this User’s Guide ..........1 1 Your SpeedTouch™ ............3 SpeedTouch™ Features ..............4 1.1.1 Hardware Specifications .................. 5 1.1.2 Software Features ..................6 SpeedTouch™ LED Behaviour ............8 How to Access your SpeedTouch™..........9 1.3.1 Access via the Web Interface................. 10 1.3.2 Access via CLI .....................
  • Page 6 Contents Navigation..................32 4.1.1 Menu ......................33 4.1.2 Language Bar ....................34 4.1.3 Navigation Bar ..................... 35 4.1.4 Notification Area ..................36 4.1.5 Tasks......................37 Home .................... 38 SpeedTouch ................. 39 4.3.1 Information ....................40 4.3.2 SpeedTouch™ Easy Setup ................41 4.3.3 Restart......................
  • Page 7 Contents Home Network ................65 4.6.1 Devices ....................... 66 4.6.2 Device Settings .................... 67 4.6.3 Assign Public IP ................... 68 4.6.4 Interfaces ....................69 4.6.5 Interface Settings ..................70 4.6.6 DHCP Pool....................71 5 Software Upgrade............73 Upgrade Wizard on Setup CD............74 6 Troubleshooting............
  • Page 8 Contents E-DOC-CTC-20050429-0096 v1.0...

  • Page 9: About This User's Guide

    About this User’s Guide About this User’s Guide Used Symbols provides additional information about a topic. note provides an alternative method or shortcut to perform an action. warns you about potential problems or specific precautions that caution need to be taken. Terminology Generally, the SpeedTouch™510 (i) will be referred to as SpeedTouch™...
  • Page 10 About this User’s Guide E-DOC-CTC-20050429-0096 v1.0...

  • Page 11: Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction With the SpeedTouch™510 (i) Residential ADSL Gateway you can surf the Internet at high speed. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide.

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050429-0096 v1.0...

  • Page 13: Hardware Specifications

    Chapter 1 Your SpeedTouch™ 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, supporting: ADSL over POTS for a SpeedTouch™ADSL/POTS variant) ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant) ADSL/RE-ADLS2/ADSL2/ADSL2+ for both ADSL over POTS and ADSL over ISDN Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection LAN: A single RJ-45 port for Ethernet connection (10/100Base-T) Power inlet...

  • Page 14: Software Features

    Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+ If ISDN in overlay: G.handshake, G.dmt, ADSL2, RE-ADSL and ADSL2+ ATM features Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC / SNAP and VC-based multiplexing supported...
  • Page 15 Chapter 1 Your SpeedTouch™ Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4 System logging SNMPv1 agent with MIB-II Firmware upgradeable via upgrade wizard on Setup CD E-DOC-CTC-20050429-0096 v1.0...

  • Page 16: Speedtouch™ Led Behaviour

    Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs: Indicator Description Name...

  • Page 17: How To Access Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Can be used to: Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.3.1 Access via the Web Interface”...

  • Page 18: Access Via The Web Interface

    Chapter 1 Your SpeedTouch™ 1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’. You can access the pages via the http protocol.

  • Page 19: Access Via Cli

    Chapter 1 Your SpeedTouch™ 1.3.2 Access via CLI Command Line You can access the Command Line Interface (CLI) via: Interface (CLI) A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
  • Page 20 Chapter 1 Your SpeedTouch™ Telnet session Proceed as follows: Open a telnet application. You can use the Command Prompt window. In Windows XP for instance: On the Windows task bar, click Start. Select (All) Programs > Accessories > Command Prompt. Connect to your SpeedTouch™.

  • Page 21: Access Via Ftp

    Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP) (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware. File system The SpeedTouch™...
  • Page 22 Chapter 1 Your SpeedTouch™ File system access On the different directories you have following privileges: rights Directory Access rights NO read/write root read/write Common FTP Depending on the access rights you have on a directory, you can use one of commands following commands: Command...
  • Page 23 Chapter 1 Your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter.

  • Page 24: Remote Assistance

    Chapter 1 Your SpeedTouch™ 1.3.4 Remote Assistance Remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely. Enabling remote access To enable remote assistance: Go to the SpeedTouch™...

  • Page 25: Local Network Setup

    Chapter 2 Local Network Setup 2 Local Network Setup Ethernet network The Ethernet port on the back panel of your SpeedTouch™ allows you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer with installed Ethernet card.
  • Page 26 Chapter 2 Local Network Setup Device settings Once you’ve connected a device, you are able to personalise its settings: Go to the SpeedTouch™ web pages. In the menu select Home Network > Devices. Click the name of your device, or if the device’s settings haven’t been personalised yet, click the MAC address of the device.

  • Page 27: Internet Connectivity Dial-In Clients

    Chapter 3 Internet Connectivity Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™...
  • Page 28 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of clients the network to control the client. If this computer runs: Any Operating System you can always use the SpeedTouch™...

  • Page 29: Speedtouch™ Web

    Chapter 3 Internet Connectivity Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
  • Page 30 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet To close an active PPP connection: session Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection.

  • Page 31: Igd Control Agent

    Chapter 3 Internet Connectivity Dial-In Clients 3.2 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. The IGD control client only allows to connect or to disconnect a fully configured connection.
  • Page 32 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet status Connection icon in your PC’s Network Connections window: Terminating an Internet Proceed as follows: session...

  • Page 33: Ms Windows Xp Broadband Connection

    Chapter 3 Internet Connectivity Dial-In Clients 3.3 MS Windows XP BroadBand Connection Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel.
  • Page 34 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself: Fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration.
  • Page 35 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections >...
  • Page 36 Chapter 3 Internet Connectivity Dial-In Clients Terminating a Proceed as follows: broadband Internet On the Start menu, point Connect To and click the name of the connection session you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...

  • Page 37: Mac Os X Pppoe Dial-In Client

    Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences.
  • Page 38 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.

  • Page 39: Speedtouch™ Web Interface

    Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. “1.3.1 Access via the Web Interface”...

  • Page 40: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20050429-0096 v1.0...

  • Page 41: Menu

    Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 42: Language Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20050429-0096 v1.0...

  • Page 43: Navigation Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™...

  • Page 44: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown.

  • Page 45: Tasks

    Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050429-0096 v1.0...

  • Page 46: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0096 v1.0...

  • Page 47: Speedtouch

    Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20050429-0096 v1.0...

  • Page 48: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0096 v1.0...

  • Page 49: Speedtouch™ Easy Setup

    Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.

  • Page 50: Restart

    Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart Proceed as follows: page On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Restarting your Proceed as follows: SpeedTouch™ Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™...

  • Page 51: Configuration

    Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.

  • Page 52: Backup & Restore

    Chapter 4 SpeedTouch™ Web Interface 4.3.5 Backup & Restore Introduction This page allows you to: Save your current configuration. Restore a previously saved configuration. Accessing the Backup Proceed as follows: & Restore page On the SpeedTouch menu, click Configuration. Click Configure. In the Pick a task...

  • Page 53: Reset To Factory Defaults

    Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch.

  • Page 54: Event Logs

    Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on.

  • Page 55: Update

    Chapter 4 SpeedTouch™ Web Interface 4.3.8 Update Updating the The Update page allows you to: SpeedTouch™ system View System Information. software View information on the current System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to have yourSpeedTouch™ check on the internet for new firmware and update if it found one.

  • Page 56: Broadband Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband The Broadband Connection menu consists of following menu items: Connection menu DSL Connection Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™.

  • Page 57: Connectivity Check

    Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Accessing the Proceed as follows: Connectivity Check page On the left menu, click Broadband Connection. In the Pick a task...

  • Page 58: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view brief information on your DSL connection. Details Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0096 v1.0...

  • Page 59: Internet Services

    Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more... link of the corresponding connection.

  • Page 60: Internet Service Settings

    Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 61: Toolbox

    Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The Toolbox menu consists of following menu items: Remote Assistance: Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Sharing: Allows you to share services and games that you run in your private network towards the internet.

  • Page 62: Remote Assistance

    Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote This page allows you to make your SpeedTouch™ accessible for remote support. Assistance You must be connected to the Internet to be able to enable remote assistance. To use remote assistance: If needed, type a password in the Password box.

  • Page 63: Game & Application Sharing

    Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™.

  • Page 64: Defined Games & Applications

    Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Proceed as follows: Games & Applications In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. The Defined Games &...

  • Page 65: Game Or Application Definition

    Chapter 4 SpeedTouch™ Web Interface 4.5.4 Game or Application Definition Accessing the Game or Proceed as follows: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. Click the name of the game or application you want to view/change.

  • Page 66: New Game Or Application

    Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Accessing the Game or Proceed as follows: Application Definition On the Applications page, click Game & Application Sharing. In the Pick a task... list, click Create a new game or application. Creating a new game or Proceed as follows: application...

  • Page 67: Firewall

    Chapter 4 SpeedTouch™ Web Interface 4.5.6 Firewall Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 68: Dynamic Dns

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 69: User Management

    Chapter 4 SpeedTouch™ Web Interface 4.5.8 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account.

  • Page 70: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.9 Edit User Accessing the User Edit Proceed as follows: page On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. Editing a user account The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name.

  • Page 71: Change Default User

    Chapter 4 SpeedTouch™ Web Interface 4.5.10 Change Default User Changing the default This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 72: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 73: Home Network

    Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™.

  • Page 74: Devices

    Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...

  • Page 75: Device Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device Proceed as follows: settings page On the Network menu, click Devices. In the Detected Device(s), click the name of the device you want to view. Overview The Overview page displays following information: Information allows you to view: Status shows whether the device is currently connected to the SpeedTouch™...

  • Page 76: Assign Public Ip

    Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.

  • Page 77: Interfaces

    Chapter 4 SpeedTouch™ Web Interface 4.6.4 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.

  • Page 78: Interface Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.5 Interface Settings Overview The Overview page gives you an overview of the current interface settings. Configure The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™...

  • Page 79: Dhcp Pool

    Chapter 4 SpeedTouch™ Web Interface 4.6.6 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings.
  • Page 80 Chapter 4 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Both the start and end IP address define the IP address range used by the DHCP server to assign leases.

  • Page 81: Software Upgrade

    Chapter 5 Software Upgrade 5 Software Upgrade Introduction This chapter describes how to upgrade the SpeedTouch™ system software or firmware. System software For the availability of new system software version packages you can: upgrades availability Click the SpeedTouch Maintenance link, available on the Setup CD menu. Check for SpeedTouch™...

  • Page 82: Upgrade Wizard On Setup Cd

    Chapter 5 Software Upgrade 5.1 Upgrade Wizard on Setup CD Introduction The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.
  • Page 83 Chapter 5 Software Upgrade Upgrade procedure In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. If you accepted this License Agreement in a previous upgrade, this window will not be shown.
  • Page 84 Chapter 5 Software Upgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next.

  • Page 85: Troubleshooting

    Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 86: General Speedtouch™ Troubleshooting

    Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not If none of the LEDs light up, make sure that: work The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 15V AC.

  • Page 87: Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.1 Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050429-0096 v1.0...

  • Page 88: Upgrade Troubleshooting

    Chapter 6 Troubleshooting 6.1.2 Upgrade Troubleshooting Introduction While upgrading your SpeedTouch™ via the Upgrade Wizard on the Setup CD, you might encounter one of following problems. Upgrade via Setup CD If the Upgrade Wizard in step 4, as described in “...

  • Page 89: Upnp™ On Windows Xp Systems

    Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check on following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your MS Windows XP system. Your computer doesn’t support UPnP™...
  • Page 90 Chapter 6 Troubleshooting Adding IGD Discovery Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is and Control recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows task bar, click Start.

  • Page 91: Reset To Factory Defaults

    Chapter 6 Troubleshooting 6.3 Reset to Factory Defaults Resetting your You might consider a reset to factory defaults as described below. SpeedTouch™ Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. You can choose between: Hardware reset Software reset...
  • Page 92 Chapter 6 Troubleshooting E-DOC-CTC-20050429-0096 v1.0...
  • Page 94 Need more help? Additional help is available online at www.speedtouch.com...

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