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THOMSON 510, 510i, 530 Setup And User Manual

500 series multi-user adsl gateways
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SpeedTouch™
510/510i/530
Multi-User ADSL Gateways
Setup and User's Guide
500
SERIES

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Summary of Contents for THOMSON 510, 510i, 530

  • Page 1 SpeedTouch™ 510/510i/530 Multi-User ADSL Gateways Setup and User’s Guide SERIES...
  • Page 3 SpeedTouch™ 510/510i/530 Setup and User’s Guide 3EC 37891 AAAA TCZZA Ed. 01...
  • Page 4 Status Released Change Note PeckelbeenS Short Title CD-UG ST510/530 R4.0 en Copyright © 2002 THOMSON multimedia. All rights reserved. Passing on, and copying of this docu- ment, use and communication of its contents is not permitted without written authorization from THOMSON multimedia. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commit- ment by THOMSON multimedia.

  • Page 5: Table Of Contents

    Contents 1 SpeedTouch™ Installation ... 3 Getting Acquainted with the SpeedTouch™... 4 Setting up the SpeedTouch™... 8 1.2.1. Local Ethernet Connection Setup... 10 1.2.2. SpeedTouch™530 USB Connection Setup ... 11 SpeedTouch™ Configuration Setup ... 13 1.3.1. Configuration Setup for MS Windows Operating Systems ... 14 1.3.2.
  • Page 6 3EC 37891 AAAA TCZZA Ed. 01...

  • Page 7: Speedtouch™ Installation

    1 SpeedTouch™ Installation 1 SpeedTouch™ Installation Introduction Thank you for purchasing the SpeedTouch™510/530 Multi-User ADSL Gateway! With the SpeedTouch™510 or SpeedTouch™530 Multi-User Asymmetric Digital Subscriber Line (DSL) Gateways, surfing the Internet will become a whole new experi- ence. In this Setup and User's This User's Guide will assist you in getting acquainted with the SpeedTouch™510 and Guide SpeedTouch™530 Multi-User ADSL gateways and in getting connected quickly to the...

  • Page 8: Getting Acquainted With The Speedtouch

    1 SpeedTouch™ Installation 1.1 Getting Acquainted with the SpeedTouch™ Introducing the Prior to proceeding, please make sure to read first the SpeedTouch™Quick Installation SpeedTouch™ Guide. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information.
  • Page 9 SpeedTouch™ LEDs A set of LEDs is provided to overview the SpeedTouch™status: LED logo The USB LED is available on the SpeedTouch™530 only. LED functionality during The functionality of the LEDs during normal SpeedTouch™ operation is described in normal operation the table below: Indicator Name...
  • Page 10 1 SpeedTouch™ Installation Alert condition LED In addition to normal operation behavior, the Power/System LED may also indicate functionality following startup or error conditions: Indicator Name Power/System (*) Power On Self Test (POST) SpeedTouch™510 back Depending on the variant you purchased, your SpeedTouch™510 is equipped with: panel layout •...
  • Page 11 SpeedTouch™530 back The SpeedTouch™530 features a single 10/100Base-T Ethernet port and a USB port: panel layout Ethernet port(s) LED Each Ethernet port on the rear panel has two LEDs: functionality Indicator Name 3EC 37891 AAAA TCZZA Ed. 01 Power inlet 10/100Base-T Ethernet port Description Status...

  • Page 12: Setting Up The Speedtouch

    1 SpeedTouch™ Installation 1.2 Setting up the SpeedTouch™ SpeedTouch™ variants Two ADSL variants of the SpeedTouch™510 exist: • • The SpeedTouch™530 is available as ADSL/POTS variant only. Use only the SpeedTouch™ variant which is appropriate for the DSL service provided to your premises.
  • Page 13 Local networking setup Depending on the SpeedTouch™ variant you have, various solutions are available to connect your computer(s) to the device: • • In case of a SpeedTouch™530 you can use both local networking solutions simulta- neously to form a single local network. Internet connection To continue with preparing the SpeedTouch™...

  • Page 14: Local Ethernet Connection Setup

    1 SpeedTouch™ Installation 1.2.1. Local Ethernet Connection Setup Local network For Ethernet connectivity you will need at least: • • Ethernet cables In the SpeedTouch™ package, a full-wired straight-through RJ45/RJ45 Ethernet cable, hereafter referred to as a LAN cable, is included. You can use LAN cables other than the one provided in the box.

  • Page 15: Speedtouch™530 Usb Connection Setup

    1.2.2. SpeedTouch™530 USB Connection Setup Supported Operating Installing and using the SpeedTouch™530 USB connection is only supported for Systems following MS Windows Operating Systems: • • You may need the MS Windows installation CD-ROM during installation. • System requirements • •...
  • Page 16 1 SpeedTouch™ Installation Step Action The installation procedure continues with the installation of the Speed- Touch™530's USB drivers. The installation wizard will further refer to Speed- Touch™USB to indicate the SpeedTouch™530 USB connection. The SpeedTouch™USB Software Licence Agreement window appears: You must accept before continuing.

  • Page 17: Speedtouch™ Configuration Setup

    1.3 SpeedTouch™ Configuration Setup Internet connectivity Regardless whether connectivity is made via the Ethernet port(s), or the USB port (or both), still some configuration may be required to prepare the SpeedTouch™ for Internet connectivity. What you need from You must have a user account with an Internet Service Provider (ISP) for Internet your ISP access: For this user account, it will provide you with: •...

  • Page 18: Configuration Setup For Ms Windows Operating Systems

    1 SpeedTouch™ Installation 1.3.1. Configuration Setup for MS Windows Operating Systems Microsoft Windows One of the following OSs must already be installed on your PC(s): • • • • • • • You may need the Microsoft Windows installation CD-ROM during installation. The SpeedTouch™...
  • Page 19 Step 3EC 37891 AAAA TCZZA Ed. 01 Action The Welcome to the SpeedTouch™ Setup Wizard window appears: Click Next to proceed. The SpeedTouch™ Software License Agreement window appears: You must accept before to continuing. Therefor click Yes to accept. The Setup wizard will continue to search for the SpeedTouch™ on the network.
  • Page 20 1 SpeedTouch™ Installation Step Action The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: In case more than one SpeedTouch™ device is found, a listing is provided from which you can select your SpeedTouch™ from. Note: If the Setup wizard does not find any SpeedTouch™...
  • Page 21 The configuration procedure Step 3EC 37891 AAAA TCZZA Ed. 01 Action Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device you can proceed with the configuration procedure. If more than one SpeedTouch™ device is listed, select the appropriate one. Then, click Next to proceed.
  • Page 22 1 SpeedTouch™ Installation Step Action The SpeedTouch™ Setup wizard will appear again to announce that the configuration has been successful. Click Finish to close the wizard. In case you want to enable multiple PCs on your local network for accessing the Internet via the SpeedTouch™, no additional configuration of your PC’s must be done in most cases as most configuration profiles will enable Speed- Touch™’s DHCP server - and the PC’s Ethernet port are configured as DHCP...

  • Page 23: Configuration Setup For Other Operating Systems

    1.3.2. Configuration Setup for other Operating Systems Supported Systems As the SpeedTouch™ is OS-independent in case of Ethernet connectivity, this configu- ration setup can be used by any computer system. Note: The following procedure may equally be used on MS Windows OSs (both Ethernet and USB if supported).

  • Page 24: Speedtouch™ Internet Connectivity

    1 SpeedTouch™ Installation 1.4 SpeedTouch™ Internet Connectivity Surfing the Internet Once the SpeedTouch™ and the computers have been configured as outlined in section “1.3 SpeedTouch™ Configuration Setup” on page Access methods The SpeedTouch™ supports two access methods: • • The method used depends on the configuration profile/file you used to configure the SpeedTouch™...
  • Page 25 SpeedTouch™ You can establish dial-in connections, pre-configured by the SpeedTouch™ Setup wizard embedded dial-in or by uploading the appropriate configuration file. application The SpeedTouch™ supports both two most popular connection methods: Routed PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method to use depends on the preferences of your ISP, hence the configuration profile you must apply to the SpeedTouch™...
  • Page 26 1 SpeedTouch™ Installation Terminating an opened To close an active Routed PPP connection: PPP session Step Action Ensure that you have access to the SpeedTouch™ web pages. Browse to the SpeedTouch™ Connections page and select the connection entry you want to terminate the session for. Click Disconnect.

  • Page 27: Speedtouch™ Web Interface

    2 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with integrated local configuration capabilities. The local configuration, via the SpeedTouch™ web interface, is based on the HTTP server/web browser concept. It allows you to configure your SpeedTouch™ via a web browser using HTML pages from any local computer attached to the Ethernet interface(s) and/or from the PC connected via the USB interface (in case of a SpeedTouch™530).
  • Page 28 2 SpeedTouch™ Web Interface Result As a result the System Info page appears: From now on, the SpeedTouch™ acts as a web server, sending HTML pages/forms at your request. You can fill out these pages/forms and submit them to the SpeedTouch™. The latter scans the pages and performs the appropriate configurations.
  • Page 29 The following table lists all advanced topic links: ADVANCED topic menu Click ... “ Setup” “ Static Routing” “ DNS” “ DHCP” “ NAT” Help Help online Help. For more information on a specific topic you can click the context-related located at the Topic's web pages.

  • Page 30: Basic Topics Menu Links

    2 SpeedTouch™ Web Interface 2.1 Basic Topics Menu Links Connect lick this link to display the Connections page. This page allows you to: • • System Info lick this link to display the System Info page. This page is also the SpeedTouch™ home page.
  • Page 31 • System Password lick this link to display the System Password page. This page allows you to: • 3EC 37891 AAAA TCZZA Ed. 01 View the configuration profile currently active on the SpeedTouch™‘: Configure a system password to restrict access to the SpeedTouch™: It is highly recommended that you configure a System password.

  • Page 32: Advanced Topics Menu Links

    2 SpeedTouch™ Web Interface 2.2 Advanced Topics Menu Links Static Routing lick this link to display the IP Address and Routing Tables page. This page allows you to: • • Note: Do not forget to save your changes to persistent memory by clicking View or add/delete specific IP address entries for SpeedTouch™'s interfaces: You can add a static IP address for one of the SpeedTouch™'s interfaces by clicking New.
  • Page 33 lick this link to display the Dynamic Name System (DNS) page. This page allows you to: • • Note: Do not forget to save your changes to persistent memory by clicking DHCP lick this link to display the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: •...
  • Page 34 2 SpeedTouch™ Web Interface • • • Note: Do not forget to save your changes to persistent memory by clicking Configure the SpeedTouch™ DHCP server lease pool properties: The SpeedTouch™ DHCP server (if enabled) will use the address pools listed in this table to provide IP addresses to requesting DHCP clients.
  • Page 35 licking this button displays the Network Address and Port Translation (NAPT) page. This page allows you to: • • Note: Do not forget to save your changes to persistent memory by clicking 3EC 37891 AAAA TCZZA Ed. 01 View or add/delete specific static NAPT entries: You can add static NAPT entries by clicking New.
  • Page 36 2 SpeedTouch™ Web Interface Setup lick this link to display the Configuration Upgrade page. This page allows you to: • • Back up the current SpeedTouch™ configuration, restore the SpeedTouch™ default configuration, or upload a new configuration file: To backup the current configuration, click To restore the SpeedTouch™...

  • Page 37: Speedtouch™ System Software Upgrade

    3 SpeedTouch™ System Software Upgrade Introduction Due to the continuous evolution of DSL technology, SpeedTouch™ products are regu- larly upgraded. This chapter describes how to upgrade the SpeedTouch™ system software. System software You can check for system software upgrades regularly at the SpeedTouch™ web site at: updates •...

  • Page 38: The Speedtouch™ Upgrade Wizard

    3 SpeedTouch™ System Software Upgrade 3.1 The SpeedTouch™ Upgrade Wizard Using the Upgrade The procedure described in this section are valid only in case you run an MS Windows Wizard Operating System or Mac OS10. Make sure that the SpeedTouch™ is connected to your PC/computer via its Ethernet port.
  • Page 39 Step 3EC 37891 AAAA TCZZA Ed. 01 3 SpeedTouch™ System Software Upgrade Action The Welcome to the SpeedTouch™ Upgrade Wizard window appears: Click Next to proceed. The SpeedTouch™ Software License Agreement window appears: You must accept before to continuing. Therefor click Yes to accept. The Setup wizard will continue to search for the SpeedTouch™...
  • Page 40 3 SpeedTouch™ System Software Upgrade Step Action The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: In case more than one SpeedTouch™ device is found, a listing is provided from which you can select your SpeedTouch™...
  • Page 41 Step 3EC 37891 AAAA TCZZA Ed. 01 3 SpeedTouch™ System Software Upgrade Action The following window shows current the firmware version active on the SpeedTouch™ as well as one or more firmware versions available on the CD-ROM. Select the appropriate firmware version and click Next to continue. Note: If the Service Provider has included a separate disk with dedicated upgrade system software, click Have Disk to navigate to the location of the appropriate file.
  • Page 42 3 SpeedTouch™ System Software Upgrade Step Action After upgrading the SpeedTouch™, a final window appears to announce that the upgrade has been successful. Click Finish to close the wizard. 3EC 37891 AAAA TCZZA Ed. 01...

  • Page 43: Manual System Software Management Via Bootp Server

    3.2 Manual System Software Management via BOOTP Server SpeedTouch™ system SpeedTouch™’s system software management is based on BOOTP, a standard mecha- software management nism used for booting diskless stations. The SpeedTouch™ is able to slip in BOOTP mode, allowing a BOOTP server to manage the SpeedTouch™...
  • Page 44 3 SpeedTouch™ System Software Upgrade 3EC 37891 AAAA TCZZA Ed. 01...

  • Page 45: Troubleshooting

    4 Troubleshooting Introduction This chapter provides information on how to identify and correct some common prob- lems you may encounter when using and configuring the SpeedTouch™. If the following troubleshooting tips do not resolve the problem contact the company from which you purchased the SpeedTouch™ for assistance. Configuration problems If you encounter DSL connectivity problems due to misconfiguration you might consider a hardware reset to factory defaults as described in this chapter.
  • Page 46 4 Troubleshooting Troubleshooting table Following table may help you determine the nature of the problem, and provides some plausible solutions: Problem SpeedTouch™ does not work. (none of the LEDs light up) LAN LED does not light up. Link integrity/Activity LED of partic- ular Ethernet port does not light up.
  • Page 47 How to perform a Proceed as follows: hardware reset to factory defaults Step Factory default service When the SpeedTouch™ leaves the factory and after every hardware reset to defaults, settings the SpeedTouch™ features the following factory default settings: • • •...
  • Page 48 4 Troubleshooting 3EC 37891 AAAA TCZZA Ed. 01...

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