Ford 2013 Warranty Manual page 2

Your satisfaction is our #1 goal. If you have any questions or concerns, or
are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies
or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1–800-232-5952)
www.customersaskford.com
In Asia-Pacific Region, Sub-Saharan Africa,
U.S. Virgin Islands, Central America, the
Caribbean, and Israel:
Ford Motor Company
Ford Export Operations
Attention: Customer Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of
the Northern Mariana Islands (CNMI), America
Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number:
(800) 841-FORD (3673)
Fax: (313) 390-0804
E-mail: expcac@ford.com
Toll-free Number for the Kingdom of Saudi Arabia:
Customer Relationship Centre
Business Development, Inc.
Telephone: (800) 841-FORD (3673)
In Middle East:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: 971-4-3326084
800 8971409
Local Telephone Number for Kuwait:
24810575
Fax: 971-4-3327299
E-mail: menacac@ford.com
www.me.ford.com
In Canada:
Ford Motor Company
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1–800-565-3673 (FORD)
www.ford.ca
In Puerto Rico:
Ford International
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Fax: (313) 390-0804
E-mail: prcac@ford.com
www.ford.com.pr