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Our After Sales Service Policy - Black & Decker HP188F2K Instruction Manual

Cordless drill/screwdriver
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E N G L I S H
GUARANTEE (UK, SOUTH AFRICA,
AUSTRALIA AND NEW ZEALAND ONLY)
Should your Black & Decker product become
defective due to faulty materials or workmanship,
within 24 months from the date of purchase,
we guarantee to either replace all defective parts
or -at our discretion- to replace the unit free of
charge, provided that:
The product is returned to us or one of our
authorised repair agents with proof of purchase.
The product has not been used for trade,
professional or hire purposes.
The product has not been subjected to misuse
or neglect.
The product has not sustained any damage
through foreign objects, substances or accidents.
Repairs have not been attempted by anyone
other than our service staff or authorised repair
agents.
This guarantee is offered as an extra benefit and
does not affect your statutory rights.
AFTER SALES SERVICE
(UK, SOUTH AFRICA, AUSTRALIA AND
NEW ZEALAND ONLY)
Black & Decker offers a nationwide network of
authorised repair agents. The use of other than
genuine Black & Decker parts and accessories may
reduce the performance of the tool and cause
personal injury and material damage. The terms
and conditions of the warranty could also be
rendered void.

OUR AFTER SALES SERVICE POLICY

(UK, AUSTRALIA AND NEW ZEALAND
ONLY)
Full details on our after-sales service are available
on the Internet at www.2helpU.com.
Alternatively, contact our Service and Information
Centre at the address towards the back of this
manual.
It is our aim that all Black & Decker customers
should be totally satisfied with their Black & Decker
product and our after sales service. If any help or
advice is needed, please contact your local
Black & Decker repair agent.
14
If your product needs repair, please take or send it
to an authorised repair agent, providing proof of
purchase if claiming a guarantee repair.
OTHER DIY TOOLS
Black & Decker has a full range of tools that make
DIY jobs easy. If you would like further information
on the following products, please contact our
Service and Information Centre (see the address
page towards the end of this manual) or your local
Black & Decker retailer.
Drills
Cordless screwdrivers
Cordless drills/screwdrivers
Sanders
Jigsaws
Circular saws
Mitre saws
Angle grinders
Planers
Routers
Corded and cordless multi-purpose tools
Paint strippers
Workbenches
We also have outdoor tools, household products
and a wide range of accessories for the above
tools.
Not all products are available in all countries.

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