Page 1 EXPLORER ™ USER MANUAL Thrane & Thrane A/S • info@thrane.com • www.thrane.com...
Page 2 TT-3705A EXPLORER™ 300 Document number: TT 98-123571-D Release date: 27 February 2007 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. Copyright © 2007 Thrane & Thrane A/S. All rights reserved. Trademark acknowledgements •...
Page 3: Safety Summary
This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 0.6 m from the antenna front when the EXPLORER 300 is on. See also the below section Antenna safety instructions. Only use approved batteries from Thrane & Thrane Use of non approved batteries may result in explosion, fire, electrical shock or injury.
Page 4: Antenna Safety Instructions
Antenna safety instructions Antenna safety instructions Use only manufacturer supplied antennas Antenna minimum safe distance: 60 cm Antenna gain Directional, with maximum gain of 10.5 dB reference to isotropic. The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
Page 5: About This Manual
Intended readers This manual is a user manual for the EXPLORER 300. The readers of the manual include anyone who is using or intends to use the EXPLORER 300. No specific skills are required to operate the EXPLORER 300. However, it...
Page 6: Table Of Contents
Contents Safety summary ....................iii Antenna safety instructions .................. iv About this manual ....................v Chapter 1 Introduction Welcome ........................1 In this chapter ......................1 The BGAN system ....................2 The BGAN services ....................4 Features and interfaces of the EXPLORER™ 300 ............5 Your EXPLORER™...
Page 7 Contents The menus ......................35 Messages menu ....................36 Connect menu ..................... 37 Calls menu ......................38 Settings menu ..................... 39 Properties menu ....................42 Help desk ......................44 Dynamic information in the display ..............45 What’s next? ......................46 Chapter 4 Using the interfaces In this chapter...
Page 8 Contents Chapter 5 Using the web interface In this chapter ....................67 Introduction ....................... 67 The web interface ....................67 Accessing and navigating the web interface ............69 Entering the SIM PIN in the web interface ............71 The Home window ....................
Page 9 Contents Description of data settings ................. 89 Configuring the LAN interface ................91 Configuring the Bluetooth interface ..............94 Pairing Bluetooth devices from the web interface ..........96 Configuring the Phone interface ................99 Setting up call services ..................100 Setting a common APN ..................107 Properties, software upload and alarm list ...........108 Viewing the properties of the EXPLORER™...
Page 10 Contents SIM interface ......................140 Phone interface ....................141 LAN interface ...................... 142 Bluetooth interface ..................... 143 Built-in antenna ....................144 EXPLORER™ Bluetooth Handset charger interface ..........145 Serial number label .................... 146 Conformity ......................147 Appendix B AT commands In this appendix ....................149 Starting up an AT command session ..............
Page 11: Chapter 1 Introduction
Just plug in a phone, laptop or PDA, or use the Bluetooth® interface, point the antenna towards the BGAN satellite - and you are online. The flat, light-weight design of the EXPLORER 300 makes it easy to carry e.g. in the front pocket of a laptop bag.
Page 12: The Bgan System
Chapter 1: Introduction The BGAN system What is BGAN? The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Coverage The Inmarsat®...
Page 13 A complete BGAN system may include the EXPLORER 300 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER 300 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).
Page 14: The Bgan Services
Chapter 1: Introduction The BGAN services Supported services The services currently supported by BGAN comprise: • A Packet Switched connection to the Internet • A Circuit Switched (Dialed) connection for voice, fax or data • Short Messaging Service (SMS) Packet data service The BGAN network supports different classes of data connection to the Internet.
Page 15: Features And Interfaces Of The Explorer™ 300
Chapter 1: Introduction Features and interfaces of the EXPLORER™ 300 Features The EXPLORER 300 provides the following features: High speed data up to 384 kbps - shared bandwidth Support for Streaming classes 32 and 64 kbps Simultaneous voice and data...
Page 16 Using the interfaces on page 47 describes how to use each of the available interfaces. Minimizing power consumption The EXPLORER 300 is designed for minimum power consumption. This means that functions that are not currently used will automatically go into a “sleep mode” to minimize the power consumption.
Page 17: Your Explorer™ 300 Terminal
The EXPLORER 300 is a compact unit comprising antenna, compass, display and keypad, all in one unit. Display and keypad Antenna Compass Display and keypad The EXPLORER 300 has a display and a keypad for displaying status and for setting up the EXPLORER 300. Power indicator Message indicator Power button Display...
Page 18 Chapter 1: Introduction Light indicators The EXPLORER 300 has two light indicators next to the display: a green power indicator and a red message indicator. Green Power indicator The function of the green Power indicator to the left of the display is as follows:...
Page 19 Additionally, it is possible to control the EXPLORER 300 using AT Commands. Refer to Appendix B, AT commands. Antenna The white part of the EXPLORER 300 is the antenna module. The antenna module comprises a GPS (Global Positioning System) antenna, a BGAN antenna and a Bluetooth antenna. Compass The EXPLORER 300 also provides a compass to help positioning the antenna.
Page 20: Matrix Of Services And Communication Interfaces
This chapter has provided an overview of the BGAN system and of the EXPLORER 300. The next chapters will go into more detail about how to set up and use the EXPLORER 300. The following chapter, Getting started, explains how to unpack and start up the EXPLORER 300, and how to point the antenna in order to get the best possible signal.
Page 21: Chapter 2 Getting Started
• how to insert and remove the battery and SIM card, and • how to start up the EXPLORER 300 and make the first call or data session. Unpacking and assembling Unpacking Unpack the EXPLORER 300 and accessories and check that the following items are present:...
Page 22 Chapter 2: Getting started Inserting the SIM card The EXPLORER 300 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 13. The SIM card is provided by your Airtime Provider. Insert the SIM card as follows: Insert the SIM card into the SIM slot.
Page 23 Chapter 2: Getting started Removing the battery To remove the battery, do as follows: Locate the slide lock at the bottom of the unit. 2. Slide the lock aside to release the battery from the unit. 3. Remove the battery. TT 98-123571-D...
Page 24 Chapter 2: Getting started Removing the SIM card To remove the SIM card, first remove the battery as described in Removing the battery on page 13. Note When the SIM card is removed, you cannot use the display menu system nor make calls or start data sessions.
Page 25: Placing The Explorer™ 300
Place the EXPLORER 300 with the battery facing down. • Place the EXPLORER 300 so that water, e.g. from rain, is led away from the terminal. The EXPLORER 300 is protected against splashing water and dust (IP-54) but is not water-proof. It must under no circumstances be submerged into water.
Page 26 Connecting to power You can connect the DC input to power without the battery inserted. If the battery is inserted when you apply power to the EXPLORER 300, the battery is automatically recharged. Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC Power input on the side of the EXPLORER 300.
Page 27: Powering The Explorer™ 300
The default behavior of the EXPLORER 300 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER 300 is only powered if the Power button is pressed.
Page 28: Options For The Start-Up Procedure
Chapter 2: Getting started Options for the start-up procedure Overview of the start-up options You have different options for the start-up procedure. Each of these options are briefly described in this section. For information on how to enter PIN and point the antenna, see the subsequent sections. The following drawing shows the options available after power on.
Page 29 “Full” procedure (1) After power on, enter the PIN and then point the antenna. In this mode you have full access to the EXPLORER 300, that is you can use the menu system and communicate on the BGAN network. The display will show READY when the menu system is not activated.
Page 30: Entering The Sim Pin
Entering the SIM PIN Overview You have to enter a PIN to use the EXPLORER 300, unless the use of PINs is disabled e.g. from the BGAN LaunchPad. The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed.
Page 31: Pointing The Antenna
The next sections describe how to point the antenna for the best possible signal. Pointing data If the position of the satellite in relation to the EXPLORER 300 is known, you can use the compass to roughly point the antenna in the right direction. If you know the Azimuth and the Elevation, you can use this data to adjust the antenna.
Page 32 BGAN network. This is called obtaining a GPS fix. If the antenna is placed in an open location with a wide view to the sky, the EXPLORER 300 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite.
Page 33 Chapter 2: Getting started Pointing the antenna towards the satellite To help you obtain the best possible signal strength, the EXPLORER 300 uses a pointing sound to indicate the signal strength during pointing. The frequency of the tone increases with the signal strength.
Page 34 NO GPS. For further information, see the Troubleshooting Guide on page 127. • READY or DATA: READY means the EXPLORER 300 is registered on the network and is ready to go online. If you have already connected a computer, the display shows DATA instead of READY.
Page 35: Using A Fixed Explorer™ 300 (Semi-Fixed Installation)
Chapter 2: Getting started Using a fixed EXPLORER™ 300 (semi-fixed installation) You can keep the EXPLORER 300 in a fixed position, using the Pole mount kit for EXPLORER 300. See Options and accessories on page 125 for information on type number.
Page 36: Making The First Call
Mobile subscriber number: The mobile subscriber number of the EXPLORER 300 you are calling. If the mobile subscriber number of the EXPLORER 300 is available on the SIM card, it is listed in the display menu system of the EXPLORER 300 under PROPERTIES > MOBILE NUMBERS.
Page 37 EXPLORER 300 (Phone or Bluetooth). To be able to receive a call with a Bluetooth handset, the handset must be paired with the EXPLORER 300. For information on how to pair Bluetooth devices, see Bluetooth pairing on page 50. You can see unanswered calls in the CALLS menu of the display and the web interface.
Page 38: Making The First Data Connection (Lan)
Chapter 2: Getting started Making the first data connection (LAN) Before connecting to the LAN interface For the LAN (Local Area Network) interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows®...
Page 39: What's Next
Browser settings on page 68. What’s next? After reading this chapter you should be able to start up the EXPLORER 300 and make a simple data or voice connection. The next chapters provide more information on the user interfaces and the setup of the EXPLORER 300.
Page 40: Chapter 3 Using The Display And Keypad
Using the display and keypad In this chapter This chapter describes how to use the built-in display menu system of the EXPLORER 300. It contains an overview of the entire menu system followed by a description of each menu. It also explains the symbols and messages that may appear in the display, and describes how to navigate using the keypad.
Page 41: Help Desk
For information on how to navigate in the menu system, see Navigating the display and keypad on page 34. Menu drawing The below drawing shows an overview of the menus in the display menu system of the EXPLORER 300. <message 1> <message 2> Start up <message 3>...
Page 42: Display During Start-Up
If the GPS position has not yet been acquired at this point, the display will show NO GPS. For further information, see the Troubleshooting Guide on page 127. READY: The EXPLORER 300 is registered on the network and is ready to go online. •...
Page 43: Display Symbols
Chapter 3: Using the display and keypad Display symbols Apart from the menu text, the display can show various symbols. Below is a list of the possible symbols with an explanation to each symbol. Symbol Explanation The battery charge level. When the level is too low (below 10%) the icon flashes.
Page 44: Navigating The Display And Keypad
STEALTH ACTIVATED for a moment; then all lights and sounds are turned off. Note For Stealth mode to be available, it must be enabled in the EXPLORER 300. Refer to Enabling or disabling stealth mode on page 40. •...
Page 45: The Menus
Chapter 3: Using the display and keypad Display text When you have not entered the menu system, the Main screen shows the currently most important information. Refer to Dynamic information in the display on page 45. CANCEL in the left side of the display means: Press C to cancel the current operation. OK in the right side of the display means: Press OK to accept the current operation.
Page 46: Messages Menu
Chapter 3: Using the display and keypad Messages menu Viewing the list of messages To see the list of SMS messages, enter the menu system and select MESSAGES. Each message is listed with the name (if known) or the number of the sender. An unopened folder indicates an unread message and an opened folder indicates a read...
Page 47: Connect Menu
Chapter 3: Using the display and keypad Connect menu Streaming Profiles Using the web interface you can define a number of Profiles for data transmission. The Streaming Profiles defined and selected for the LAN interface appear in the CONNECT menu, and can be started and stopped using the keypad.
Page 48: Calls Menu
Chapter 3: Using the display and keypad Calls menu To see a list of calls and data sessions, do as follows: Select CALLS. 2. Select one of the following: • MISSED: to see a list of incoming calls that were not answered. •...
Page 49: Settings Menu
Select SETTINGS > DISPLAY > CONTRAST. 2. Select one of the following: • AUTOMATIC: to let the EXPLORER 300 automatically adjust the contrast according to the temperature. The contrast of the display is affected by the temperature. The EXPLORER 300 can automatically adjust the contrast so that the display looks the same, regardless of changes in the temperature.
Page 50 3. Select ON or OFF to enable or disable the selected interface. Enabling or disabling stealth mode When the EXPLORER 300 is in stealth mode, all lights and sounds are turned off. You can still use the EXPLORER 300, and the display text is readable.
Page 51 • AUTOMATIC: to have the EXPLORER 300 power on automatically when external power is applied. • MANUAL: to have the EXPLORER 300 power on only when the Power button is pressed. Restoring settings You can restore default values for the settings in the SETTINGS menu, except the contrast setting.
Page 52: Properties Menu
Properties menu Viewing known Bluetooth devices You can view a list of the Bluetooth devices that are paired with the EXPLORER 300. The devices are listed with their Bluetooth names. The devices in this list can communicate with the EXPLORER 300 without any further setup.
Page 53 2. Select one of the following options: • IP ADDRESS to see the IP address of the EXPLORER 300. This IP address is used to access the web interface of the EXPLORER 300. The web interface is a built-in web server used to configure and set up the EXPLORER 300.
Page 54: Help Desk
If the information is not available on the SIM card, you can use the built-in web interface of the EXPLORER 300 to store the help desk name and number. For further information, see Accessing the Help desk on page 120.
Page 55: Dynamic Information In The Display
To see the voice mail service number, select PROPERTIES > VOICE MAIL NUMBER Alarms When alarms are issued in your EXPLORER 300, the display indicates the number of new alarms, and the red message indicator is flashing. To view currently active alarms, press OK. To ignore and continue, press C.
Page 56: What's Next
Streaming data has the highest priority, then CS calls and then Background data. Within these categories, the oldest calls/data sessions have the highest priority. WARNING! When the EXPLORER 300 is powered on, stay clear of the antenna front! The antenna emits radio frequency energy, not only when a call or data session is in progress.
Page 57: Chapter 4 Using The Interfaces
Using the interfaces In this chapter This chapter describes how to use the interfaces of the EXPLORER 300. For each connection type it describes how to connect cables and the necessary setup to establish a connection. It does not describe advanced configuration of interfaces. For this type of information, refer to the “Configuring...”...
Page 58: Services And Interfaces
Chapter 4: Using the interfaces Services and interfaces A variety of services can be accessed from different interfaces on the EXPLORER 300. The following table shows the possible combinations of services and interfaces, and which types of equipment can be used.
Page 59: Enabling Or Disabling An Interface
Chapter 4: Using the interfaces Enabling or disabling an interface Overview By default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface and/or the Phone interface in order to minimize the power consumption. Using display and keypad To enable or disable an interface using the display and keypad, do as follows: Enter the menu system.
Page 60: Bluetooth Pairing
The default Bluetooth name of the EXPLORER 300 is EXPLORER 300. If there is more than one EXPLORER 300 in the list, you can use the MAC address to locate the correct one. To see the MAC address of your EXPLORER 300, enter the display menu system and select PROPERTIES >...
Page 61: Using A Phone
2. Connect the other end of the cable to the Phone connector on the EXPLORER 300. 3. Power up the EXPLORER 300 and point the antenna as described in Pointing the antenna on page 21. 4. Check the connection by making a phone call.
Page 62: Connecting A Bluetooth Handset
Connecting a Bluetooth handset Before connecting a Bluetooth handset To use a Bluetooth handset with the EXPLORER 300, you first have to pair the two devices. For information on pairing devices, see Bluetooth pairing on page 50. The Bluetooth handset must be placed within a maximum distance of 25 m from the EXPLORER 300.
Page 63: Entering The Sim Pin Using A Phone
Entering the SIM PIN using a phone Entering the PIN If you have a phone connected to the EXPLORER 300, you can use it to enter the PIN at start up, as an alternative to the keypad. Do as follows: Dial the PIN the same way you would dial a phone number: •...
Page 64: Making Or Receiving A Phone Call With The Explorer™ 300
Information of missed calls is stored in the call log of the EXPLORER 300. You can view the call log with the display menu system or the web interface. See Calls menu on page 38 or Viewing the lists of calls on page 78.
Page 65: Making A Call To The Explorer™ 300
Chapter 4: Using the interfaces Making a call to the EXPLORER™ 300 To make a call to a phone connected to the EXPLORER 300, dial +870 <Mobile subscriber number> • + is the prefix used in front of the country code for international calls. This is 00 when calling from countries in Europe and from many other countries.
Page 66: Dialing Functions
0301 followed by # or off-hook key Local call to analog phone. Apart from the numbers above, the EXPLORER 300 uses the following dialing prefixes: • #31# before the phone number will hide the callers phone number to the recipient.
Page 67 Making local phone calls You can make local calls between an analog phone and a Bluetooth handset connected to the EXPLORER 300. Local phone numbers always start with 0. For an overview of the numbers, see Overview on page 56.
Page 68 The EXPLORER™ Bluetooth Handset uses a softkey in stead of the R key. When you receive a call, you can transfer this call to another phone or headset connected to the EXPLORER 300. To transfer the incoming call to another phone or headset, do as follows: Press R 4 * <local number>...
Page 69: Using A Computer
Using a computer Choosing an interface for data connection The EXPLORER 300 has two types of interface for data connection: LAN and Bluetooth. The following table shows some characteristics of each interface, to help you choose the right interface for your application.
Page 70: Standard Or Streaming Data
Using Profiles on page 115 and Using a Traffic Flow Template on page 118. Setting up and activating a Streaming connection By default, any data connection on the EXPLORER 300 is a Standard data connection. If you want to set up a Streaming connection, select a Streaming Profile when setting up your data interface.
Page 71: Using The Lan Interface
Chapter 4: Using the interfaces Using the LAN interface Before connecting to the LAN interface To connect to the LAN (Local Area Network) interface, use a shielded cable mounted with an RJ-45 connector. The LAN interface is configured as MDI-X. This means that you should use a straight cable. For specifications, refer to LAN interface on page 142.
Page 72 4. Check the connection, e.g. by starting your Internet Browser. If connection fails, check that the interface is enabled in the EXPLORER 300. If the LAN icon is not present in the display Main screen and in the Home window of the web interface, the interface is disabled.
Page 73: Using A Computer With Bluetooth
For a list of supported Bluetooth profiles, see Bluetooth interface on page 143. The computer should be placed within a maximum distance of 25 m from the EXPLORER 300. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment.
Page 74: Creating A Dial-Up Connection
10. When you are asked for a phone number, type: *98# if you want a Standard data connection to the Internet and/or the web interface, or *99# if you are going to connect only to the web interface of the EXPLORER 300. TT 98-123571-D...
Page 75 Chapter 4: Using the interfaces To dial up using a specific Profile, type *98*<CID>#. To find the <CID> number, access the web interface, select SETTINGS > Bluetooth and locate the Profile CIDs section at the bottom of the window. For further information, see Configuring the Bluetooth interface on page 94. 11.
Page 76: Additional Interfaces
3. Connect the other end of the cable to your EXPLORER Bluetooth Handset. If the EXPLORER 300 is connected to power, the battery of the Bluetooth Handset is now recharged. What’s next? This chapter has described the basics of how to set up and use each interface.
Page 77: Chapter 5 Using The Web Interface
The web interface What is the web interface? The web interface is a built-in web server in the EXPLORER 300, used for operating, setting up and configuring the EXPLORER 300. You can access the web interface from a standard Internet browser.
Page 78 Chapter 5: Using the web interface Browser settings If you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web interface only, if you wish.
Page 79: Accessing And Navigating The Web Interface
3. Open your browser and enter the IP address of the EXPLORER 300. The standard IP address is 192.168.0.1. If your EXPLORER 300 uses a different IP address, you can look it up by entering the display menu system of the EXPLORER 300 and selecting PROPERTIES >...
Page 80 Chapter 5: Using the web interface • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section. • The status field shows battery status and signal strength. •...
Page 81: Entering The Sim Pin In The Web Interface
If you enter a wrong PIN 3 times you are asked for a PUK (PIN Unblocking Key). For further information, see Wrong PIN on page 20. If the PIN has already been accepted in the EXPLORER 300, or the PIN is disabled e.g. from the BGAN LaunchPad, the web interface goes directly to the Home window at start-up.
Page 82: The Home Window
The TERMINAL section of the Home window shows the following: • Status. The status of the EXPLORER 300. This field corresponds largely, but not completely, to the status information in the display. Examples of status information are: Ready, Registering and Data active.
Page 83: Managing Calls And Data Sessions
IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER 300. This is a unique number that identifies your EXPLORER 300. The IMEI number is also printed on the serial number label at the back of the terminal.
Page 84: Pointing Using Web Interface
3. When you have obtained the highest signal strength you can get, click Accept. The web interface now returns to the Home window, and the EXPLORER 300 tries to establish a connection and register on the BGAN network.
Page 85: Using The Phone Book
Chapter 5: Using the web interface Using the phone book General usage Overview In the phone book you can: • Look up phone numbers. • Look up short dial numbers for easy dialing from an analog or Bluetooth handset. • Modify or delete existing names and phone numbers, or enter new names and phone numbers.
Page 86: Editing Phone Book Entries
The entry number in the phone book is the Short dial number. When making a call from the EXPLORER 300 you can use this number instead of dialing the entire phone number. Simply dial 0 <short dial> followed by # or off-hook key.
Page 87: Call Log
Exporting the call log The EXPLORER 300 logs all calls and data sessions. For information on how to view the lists of calls and data sessions, see the next section. To export the entire call log to a file, do as follows: In the CALLS window, click the link Export total Call Log to file.
Page 88: Viewing The Lists Of Calls
Chapter 5: Using the web interface Viewing the lists of calls To see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS window: • Outgoing calls shows the start time, receiving end phone number, duration, type and estimated charge of each outgoing call.
Page 89: Handling Messages
Sending an SMS message from the EXPLORER™ 300 Important If the EXPLORER 300 is not online when you attempt to send a message, the message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the EXPLORER 300 goes online.
Page 90: Options For Messages In The Outbox
83. 6. Click Send. If the EXPLORER 300 is online, the message is now sent and moved to the Sent folder. Options for messages in the Outbox Messages in the Outbox are messages that have not been sent, e.g. because the EXPLORER 300 was not online when you attempted to send the messages.
Page 91: Sending An Sms Message To The Explorer™ 300
Chapter 5: Using the web interface Sending an SMS message to the EXPLORER™ 300 You can send an SMS message to the EXPLORER 300 e.g. from a mobile phone, using one of the mobile subscriber numbers for voice. Dial +870 <Mobile subscriber number>...
Page 92: Options For New Sms Messages
Chapter 5: Using the web interface Options for new SMS messages To see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message: •...
Page 93: Configuring Message Settings
Chapter 5: Using the web interface Configuring message settings Setting up the default message options You can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message.
Page 94 Chapter 5: Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. •...
Page 95: Explorer™ 300 Settings
Pointing at power up If the EXPLORER 300 is placed in a fixed position it may not be necessary to go through the pointing process every time the EXPLORER 300 is powered. You can set up the EXPLORER 300 to automatically establish a connection to the BGAN network, if you know that the signal strength is sufficient.
Page 96: Setting The Display Backlight And Contrast
If you have selected that pointing is not required at power up, the start up procedure will be as follows: Power up. 2. Enter the PIN. After the PIN is accepted, the EXPLORER 300 immediately tries to connect to and register on the BGAN network. Automatic power up In the Power up section of the SETTINGS window, select whether or not the EXPLORER 300 should switch on automatically when external power is applied.
Page 97: Turning Audio Indicators On Or Off
This setting is a default setting. When the EXPLORER 300 is in pointing mode, you can toggle pointing sound on/off for the current pointing process using on the keypad of the EXPLORER 300.
Page 98: Setting Up The Interfaces
Chapter 5: Using the web interface Setting up the interfaces Enabling/disabling interfaces By default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface and/or the Phone interface in order to minimize power consumption. The icons in the Icon bar at the top of the web interface shows interfaces that are enabled. Clicking an icon brings you to the window where you can set up the interface or enable/disable it.
Page 99: Description Of Data Settings
APN (Access Point Name) The APN is used by the EXPLORER 300 user to establish the connection to the required destination network. This means that the EXPLORER 300 must know the APN in order to be able to connect to the destination network.
Page 100 NAT enables a local-area network to use one set of private IP addresses for internal traffic and an assigned or static IP address for external traffic. The built-in NAT functionality in the EXPLORER 300 makes all necessary address translations between the local-area traffic and the external traffic.
Page 101: Configuring The Lan Interface
3. Under NAT mode, select whether the EXPLORER 300 should run in Router mode or in Modem mode. Router mode is recommended for most purposes. • Select Router mode if the EXPLORER 300 should act as a router, using the built-in NAT for making the necessary address translations. This mode protects the connected computer from being accessed by other computers on the Internet, and is the preferred mode.
Page 102 Chapter 5: Using the web interface This is the IP address used externally on the satellite network. To check this setting on your computer, see the TCP/IP properties of the LAN connection. 5. Under IP Header compression, select Enabled or Disabled. For information on this setting, see Header compression on page 89.
Page 103 Chapter 5: Using the web interface There are 3 predefined Profiles: Standard, Streaming 32 kbps and Streaming 64 kbps. Additionally, you can define your own custom Profiles. Important If you have selected a Streaming connection as your Primary Profile, the LAN interface will be running a Streaming connection until you select another Profile or disconnect the interface.
Page 104: Configuring The Bluetooth Interface
To configure the Bluetooth interface, do as follows: Select SETTINGS > Bluetooth. 2. Under BLUETOOTH VOICE DEVICES, the voice devices paired with the EXPLORER 300 are listed. For each voice device in the list, check Standard if you want to be able to receive calls on that device.
Page 105 Chapter 5: Using the web interface To check this setting on your computer, see the TCP/IP properties of the Bluetooth connection. 6. Under APN, select the source of the APN (Access Point Name). There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then select Common here.
Page 106: Pairing Bluetooth Devices From The Web Interface
3. In the web interface, select SETTINGS > Bluetooth and make sure that Bluetooth is Enabled. 4. Use the predefined Device name or type in a new name for your EXPLORER 300. The Device name is shown to other Bluetooth devices, if the EXPLORER 300 is configured to be shown (refer to step 6. below).
Page 107 2. Start up the EXPLORER 300. Refer to Getting started on page 11. 3. Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER 300. 4. Access the web interface from your connected computer. For further information, see The web interface on page 67.
Page 108 If you select Unpair while the handset is not connected, it will automatically be paired again when it approaches the EXPLORER 300. When the device is removed from the list, you have to pair it with the EXPLORER 300 again to make a connection.
Page 109: Configuring The Phone Interface
Chapter 5: Using the web interface Configuring the Phone interface Do as follows: Select SETTINGS > Phone from the left navigation pane. 2. Select Enabled or Disabled to enable/disable the Phone interface. 3. Check Standard if you want to be able to receive calls through the Phone interface. Only calls with Standard call type are accepted.
Page 110: Setting Up Call Services
Setting up call services Overview Note The EXPLORER 300 must be registered on the BGAN network before you can set up the call services in the web interface. In the web interface you can set up the following supplementary services: •...
Page 111 Chapter 5: Using the web interface Call forwarding You can forward incoming calls to another phone number. Do as follows: Select SETTINGS > Phone > Call forward from the left navigation pane. 2. Select Enabled next to the situation(s) in which you want to forward incoming calls. 3.
Page 112 Chapter 5: Using the web interface Call barring You can bar incoming and/or outgoing calls to and from the EXPLORER 300. Do as follows: Select SETTINGS > Phone > Call barring from the left navigation pane. 2. Click OK next to Read current settings, to make sure the window is updated.
Page 113 Chapter 5: Using the web interface Call waiting You can set up whether or not you want to receive notification of waiting calls while you are making a call on the Phone interface. Do as follows: Select SETTINGS > Phone > Call waiting from the left navigation pane. 2.
Page 114 Chapter 5: Using the web interface Line identification You can set up the terminal to show your number when you are making a call or transmitting data on the Phone/Fax interface. Do as follows: Select Settings > Phone > Line identification from the left navigation pane. 2.
Page 115 Chapter 5: Using the web interface Closed user group Your subscription may include one or more closed user groups. A closed user group is a group of users permitted to make calls to each other but not to users outside the group. To define the settings for these user groups, do as follows: Select Settings >...
Page 116 Chapter 5: Using the web interface 5. Select Preferential if you want the activated user group to be selected when a member of a user group does not specify the group number during call set up. Note that if you selected Subscribed above, this setting will not be used.
Page 117: Setting A Common Apn
Chapter 5: Using the web interface Setting a common APN Setting the common APN The common APN setting is defined here and can be selected for each interface. If you are using the same APN for the Bluetooth and LAN interfaces, it is easier to define it once, and then simply select it for the relevant interfaces.
Page 118: Properties, Software Upload And Alarm List
IMEI number. The IMEI number (International Mobile Equipment Identity) of the EXPLORER 300. This is a unique number that identifies your EXPLORER 300. The IMEI number is also printed on the serial number label at the back of the terminal.
Page 119: Uploading Software
Chapter 5: Using the web interface Uploading software You can upload software to the EXPLORER 300 without entering the PIN. However, if the PIN is not entered, you must enter the Administration user name and password. To upload software to the EXPLORER 300, do as follows: Acquire the new software version from Thrane &...
Page 120: Viewing The Alarm List
Chapter 5: Using the web interface Viewing the Alarm List When an alarm is issued, the web interface shows an alarm icon in the icon bar. To view the Alarm list, click the alarm icon from the icon bar at the top of the web interface or select Properties >...
Page 121: Administration
Chapter 5: Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password. Select ADMINISTRATION from the left navigation pane. 2. Enter the Administration user name and password. The default user name is admin and the default password is 1234. In software version 1.07 and greater, if you have forgotten the administrator password, you can reset the password by clicking the link at the bottom of the window.
Page 122 Chapter 5: Using the web interface Resetting the Administrator password Note This feature is only available in software version 1.07 and greater. If you have forgotten the administrator password, do as follows: Contact your supplier for a reset code. Please report the serial number and IMEI number of the terminal. 2.
Page 123 At the next logon the new password is required. Saving a configuration to a file If you need to reuse a configuration in another EXPLORER 300, you can save your current configuration to a file, which can then be loaded into the other EXPLORER 300.
Page 124 2. Click Browse... to browse to the file you want to import. Then click Open. 3. Click Load. The new configuration is now loaded into your EXPLORER 300. Logging off administration If you have not entered anything for 30 minutes under ADMINISTRATION, you are logged off automatically.
Page 125: Using Profiles
Chapter 5: Using the web interface Using Profiles What is a Profile? A Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether the connection is a Streaming connection or a Standard connection.
Page 126 Chapter 5: Using the web interface Defining new Profiles When you define your Profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used. To define a new Profile, do as follows: From the left navigation pane, select ADMINISTRATION >...
Page 127 10. In the Transfer delay (ms) row, type in the delay in ms. This is the delay from data is received in the EXPLORER 300 until it arrives at the receiving end. 11. In the Traffic handling priority row, select from the drop-down list which priority this connection should have.
Page 128: Using A Traffic Flow Template
What is a Traffic Flow Template? A Traffic Flow Template (TFT) is a packet filter list allowing the Core network and the EXPLORER 300 to classify packets received from the external network into the proper PDP (Packet Data Protocol) context.
Page 129 • Protocol number. • Destination port range (From and To).Note that Source and Destination are relative the core network. This means that Destination is your EXPLORER 300 terminal. • Source port range (From and To). • Type of Service + Type of Service mask.
Page 130: Help Desk And Diagnostic Report
If the Help desk number is available on the SIM card, the number is displayed as a link. To change the number, click the link, change the number and click Apply. If you need help with EXPLORER 300 issues you should call your local distributor.
Page 131: What's Next
Chapter 5: Using the web interface What’s next? This chapter has explained how to use the web interface for setup and use of the EXPLORER 300. You should now be able to set up the EXPLORER 300, pair Bluetooth devices, check status, read and send SMS messages, use the phone book and much more.
Page 132: Chapter 6 Maintenance And Troubleshooting
To see the help desk number, enter the display menu system or the web interface of your EXPLORER 300 and select HELP DESK. This help desk number is either taken from the SIM card or entered manually. If no number is available under HELP DESK, check your Airtime subscription for a contact number.
Page 133: Uploading Software
(1 month), charge the battery to minimum 20 to 30% and remove it from the EXPLORER 300. If the Battery is stored for more than a month, see Storage at the end of this section.
Page 134 If the battery is not to be used for a longer period of time, do as follows: Fully charge the battery. 2. Remove external power. Then use the EXPLORER 300 or leave it on until the display shows a battery capacity of approximately 50%.
Page 135: Options And Accessories
TT-3686L EXPLORER 300 Battery EXPLORER 300 Dummy Battery TT-3686F TT-3650A, Opt. 202 EXPLORER 300 Softbag TT-3650A, Opt. 009 EXPLORER 300 Car charger cable TT-3682L EXPLORER 300 AC/DC adapter UP0501Q-15P Pole mount kit for EXPLORER 300 TT-3650A, Opt. 922 TT 98-123571-D...
Page 136: Troubleshooting Guide
EXPLORER 300 is switched on. The EXPLORER 300 The Power button was not When you switch off the EXPLORER 300, cannot be switched pressed long enough. hold the Power button until the display off. shows “Switching off”.
Page 137 NO GPS. unable to register on the is not blocked. network, because the GPS To obtain GPS fix, the EXPLORER 300 position is unknown. should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible.
Page 138 GPS. If the EXPLORER 300 has To help the EXPLORER 300 obtain GPS not been used recently fix, it should be placed flat on an even within the same location, it...
Page 139 141. Incoming calls: The voice Make sure the voice quality used for quality used for the call is calls to the EXPLORER 300 is selected in not selected in the web the web interface. Access the web interface.
Page 140 EXPLORER 300. Incoming calls: The voice Make sure the voice quality used for quality used for the call is calls to the EXPLORER 300 is selected in not selected in the web the web interface. Access the web interface. interface and select SETTINGS >...
Page 141 Remedy A Bluetooth data The interface is off in the Enable the interface by entering the connection cannot be EXPLORER 300. display menu system and selecting SETTINGS > INTERFACES > established. BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS >...
Page 142: Status Signaling
Chapter 6: Maintenance and troubleshooting Status signaling There are many ways of troubleshooting if an error occurs. The EXPLORER 300 has different means of status signaling, to help you find the cause of a problem: • Indicators. The function of the light indicators next to the display is described in Light indicators on page 8.
Page 143 Damaged 00199 damaged EXPLORER 300. Contact your distributor. Battery Error 00200 to Error during Only use the EXPLORER 300 00209 communication with the with external power supply. battery Contact your distributor. SIM Module 00210 to The SIM interface on the Contact your distributor.
Page 144 High ambient temperature Move the EXPLORER 300 to reduction due 01109 is causing the performance a cooler location. to high of the EXPLORER 300 to be For information on temperature degraded or halted. temperature limits, see General specifications on page 138.
Page 145 01400 to The EXPLORER 300 no Make sure the Signal Lost 01409 longer receives a signal EXPLORER 300 has a clear from the satellite. view to the satellite. Check that the antenna is pointed according to the position data. Adjust the position to the highest possible signal strength.
Page 146 Refer Failed to Calls menu on page 38. If the problem persists, contact your distributor. Invalid 02400 to The EXPLORER 300 is not The EXPLORER 300 Battery 02409 able to detect the battery requires an original Thrane type.
Page 147: Log Files
Help desk and diagnostic report on page 120. Call log The call log holds information of up to 100 calls and data sessions to/from the EXPLORER 300. The call log contains detailed information such as date, time, phone numbers, duration, Mb transferred etc., for each call or data session.
Page 148: Appendix A Technical Specifications
In this appendix This appendix contains technical specifications for the EXPLORER 300 and information on Conformity. General specifications The EXPLORER 300 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network. Item Specification...
Page 149: Battery
3 hours 30 min. @ 64kbps, 0°C to +55°C/+32°F to +131°F Standard call 3 hours, 0°C to +55°C/+32°F to +131°F Charge time Less than 3 hours (when the EXPLORER 300 is switched off) Charge temperature 0°C to +45°C/+32°F to +113°F Ambient Min. charge cycles Storage temperature 1 Month -20°C to +60°C/-4°F to +140°F Ambient...
Page 150: Power Input
Appendix A: Technical specifications Power input Connector pin-out This drawing shows the pin-out for the DC Power connector. Specifications Item Specification DC input range +10 to +16 V DC Power consumption Standby mode 0.8 W (Typical) Transmit mode 14 W (Typical) During charging 38 W max.
Page 151: Phone Interface
Appendix A: Technical specifications Phone interface Connector pin-out The pin-out for the Phone connector is as follows: RJ-11 Connector Function 1 2 3 4 Ring Female (Receptacle) Specifications Item Specification Connector type RJ-11, female 180 Ω + 750 Ω/150nF Impedance 100 m/80 Ω...
Page 152: Lan Interface
Appendix A: Technical specifications LAN interface Connector pin-out The pin-out for the LAN connector is as follows: Function RJ-45 Connector Rx + Rx - Tx + Female (Receptacle) Tx - Specifications Item Specification Connector type RJ-45, female, MDI-X (IEEE 802.3 10/100BaseT) Standard ISO/IEC 8877:1992 and IEEE 802.3 1998 Edition...
Page 153: Bluetooth Interface
Appendix A: Technical specifications Bluetooth interface Specifications Item Specification Version Standard Power Class 1. (reduced range: 25 m) The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI (Received Signal Strength Indicator). Antenna Integrated in transceiver unit Physical media Frequency-Hopping Spread Spectrum RF Max.
Page 154: Built-In Antenna
Appendix A: Technical specifications Built-in antenna Specifications Item Specification Type Directional patch array, manually adjustable Polarization RHCP Frequencies Inmarsat Transmit 1626.5 to 1660.5 MHz Receive 1525.0 to 1559.0 MHz Bearer bandwidth 200 kHz 1575.42 MHz Bluetooth 2400.0 to 2483.5 MHz EIRP 10 dBW ±1 dB Power steps...
Page 155: Explorer™ Bluetooth Handset Charger Interface
Pin 1 This drawing shows the connector for the EXPLORER Bluetooth Handset charging interface. The connector is placed at the back of the EXPLORER 300. Pin 1 is the pin closest to the coding projection on the plastic insert. Specifications Item...
Page 156: Serial Number Label
Appendix A: Technical specifications Serial number label The following label is placed on the EXPLORER 300. “Xes” are replaced by the relevant numbers for the specific terminal. TT 98-123571-D...
Page 157: Conformity
Appendix A: Technical specifications Conformity CE (R&TTE) The EXPLORER 300 is CE certified (R&TTE directive) as stated in “Declaration of Conformity with R&TTE Directive”, enclosed in electronic copy on the next page. Use of Bluetooth: Thrane & Thrane have sent notification to all countries in the EU for use of the Bluetooth interface.
Page 159: Appendix B At Commands
Connect your computer to the Bluetooth interface of the EXPLORER 300 and launch your terminal program. The following section contains a list of commands that can be used with the EXPLORER 300. For further information on the AT commands, refer to the following standards: •...
Page 160: List Of Supported At Commands
Appendix B: AT commands List of supported AT commands Command Function Answer Dial Command echo Hang up Request identification information Monitor speaker loudness Monitor speaker mode Automode control Select pulse dialing (command) Result code suppression Set register Select tone dialing (command) DCE response format Result code selection and call progress monitoring control Reset to default configuration...
Page 161 Appendix B: AT commands Command Function AT+CBC Battery charge AT+CBST Select bearer service type AT+CCFC Call forwarding number and conditions AT+CCLK Clock AT+CCUG Closed user group AT+CCWA Call waiting AT+CCWE Call meter maximum event AT+CDIP Called line identification presentation AT+CEER Extended error report AT+CFCS Fast call setup conditions...
Page 162 Appendix B: AT commands Command Function AT+CGQMIN Quality of service profile (minimum acceptable) AT+CGQREQ Quality of service profile (requested) AT+CGREG GPRS network registration status AT+CGSMS Select service for MO SMS messages AT+CGSN Request product serial number identification AT+CGTFT Traffic flow template AT+CHLD Call related supplementary services AT+CHUP...
Page 163 Appendix B: AT commands Command Function AT+CMOD Call mode AT+CMSS Send message from storage AT+CNMI New message indication to TE AT+CNUM Subscriber number AT+COLP Connected line identification presentation AT+COPN Read operator names AT+COPS PLMN selection AT+CPAS Phone activity status AT+CPBF Find phone book entries AT+CPBR Read phone book entries...
Page 164 Appendix B: AT commands Command Function AT+CSIL Silence command AT+CSMS Select message service AT+CSQ Signal quality AT+CSSN Supplementary service notifications AT+CSTA Select type of address AT+CSTF Settings time format AT+CSVM Set voice mail number AT+CUSD Unstructured supplementary service data AT+CAAP Automatic answer for eMLPP Service AT+FCLASS Select mode...
Page 165 Appendix B: AT commands Command Function AT_ILOG Retrieve log file from the EXPLORER 300 AT_IMETER Call metering AT_INIS Network interface status AT_IPOINT Antenna pointing AT_ISIG Signal quality indication AT_ITCSI Configure incoming voice quality AT_ITCSO Configure outgoing voice quality AT_ITEMP Temperature in the EXPLORER 300...
Page 166: Glossary
Glossary Glossary Access Point Name. The Access Point Name is used by the EXPLORER™ 300 user to establish the connection to the required destination network. BGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up to 492 kbps to virtually any part of the earth, with full UMTS (3G) compatibility.
Page 167 Glossary Global Positioning System. A system of satellites, computers, and receivers that is able to determine the latitude and longitude of a receiver on Earth by calculating the time difference for signals from different satellites to reach the receiver. IMEI International Mobile Equipment Identity.
Page 168 Glossary Not Connected Pairing Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate. The two devices exchange passkeys and join what is called a trusted pair. In a trusted pair, the two devices automatically accept communication with each other. Passkey A unique code or password used when pairing Bluetooth devices.
Page 169 Glossary Traffic Flow Template. A packet filter list allowing the Core network and the EXPLORER™ 300 to classify packets received from the external network into the proper PDP context. Virtual Private Network. A network that is constructed by using public wires to connect nodes. You can create networks using the Internet for transporting data, using security mechanisms so that only authorized users can access the network.
Page 170: Index
Index Index Numerics BGAN coverage 2-wire interface services connecting system overview specifications Bluetooth devices pairing unpairing viewing list of paired Bluetooth handset accessories available charging interface administration settings connecting advanced configuration making a call Bluetooth Bluetooth interface connecting a computer network settings connecting a handset alarms...
Page 171 Index configuration EXPLORER™ 300 Bluetooth type number exporting to file export configuration import from file conformity connectors FCC compliance Bluetooth handset charging features forwarding calls overview Phone Power contact information contrast in display general specifications coverage GMPCS compliance Inmarsat BGAN system antenna frequency obtaining GPS fix...
Page 172 Index options available Outbox for SMS messages LAN interface resending or deleting messages connecting setting up specifications LaunchPad paired Bluetooth devices LEDs view list function pairing Bluetooth devices light and sound phone disabling local call light indicators making calls function phone book line identification add number...
Page 173 Index sound and light disabling Quick dial specifications antenna Bluetooth handset charging interface Bluetooth interface Ethernet interface redial general restoring settings LAN interface Phone interface Power SIM card Standard data safety summary start-up semi-fixed installation options sent messages status resending, forwarding or deleting methods for signaling viewing status viewing...
Page 174 Index version hardware software voice mail number viewing waiting calls web interface accessing browser settings definition navigating TT 98-123571-D...

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Tt-3705a explorer 300

Thrane&Thrane Explorer 300 User Manual

Chapter 1 Introduction

Chapter 2 Getting Started

Chapter 3 Using the Display and Keypad

Chapter 4 Using the Interfaces

Chapter 5 Using the Web Interface

Chapter 6 Maintenance and Troubleshooting

Appendix A Technical Specifications

Appendix B at Commands

Quick Links

Troubleshooting

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