BT STUDIO PLUS 5100 User Manual page 35

Your caller cannot hear you
Check to see if the display says
•
Press the right soft key
Incoming caller's number is not displayed even though you have Caller Display
The caller has to allow their number to be sent. The number could be withheld or is unavailable.
•
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
. If so, the secrecy feature is switched on.
SecrecY On
to speak to your caller again.
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