Help
Phone does not work
Have you activated the batteries correctly? See page 7.
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Check that the mains power is correctly connected.
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No dial tone
Is the telephone cord of the base plugged into the phone socket?
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Check that the mains power is correctly connected.
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Only use the telephone cord supplied with the phone.
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Cannot dial out or receive calls
Check that the mains power is correctly connected.
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The batteries may need recharging.
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
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again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
If you are connected to a switchboard, check whether you need to dial an access code.
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Handset does not ring
The ringer volume may be switched off, see page 22.
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Check that the mains power is correctly connected.
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Make sure the handset is registered to the base, see page 36.
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No display
The batteries may be flat, dead or incorrectly inserted.
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Recharge or replace the batteries. Caution: there is a risk of explosion if the batteries are replaced
by an incorrect type. Only use rechargeable NiMH 550mAh batteries as per the type supplied.
Dispose of batteries according to the instructions.
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
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