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Maintenance
Guarantee
BT guarantees Freestyle 120 Plus for a year,
provided that:
• The goods have only been used for their
intended purpose, and have not been
subjected to misuse, or been wilfully or
accidentally damaged.
• The goods have not been tampered with or
repaired by anyone other than BT, its staff
or agents.
If you are having problems with your
Freestyle 120 Plus, read the Help section on
pages 19-20 of this user guide.
If you are still having problems you can
contact the BT product helpline on
Lo-call 0345 697146 where fully trained
staff are there to assist you from 9.00am to
5.30pm Monday to Friday.
If the unit is faulty within the guarantee
period, return it with proof of purchase to
your supplier, for repair or replacement.
If the Freestyle 120 Plus should be in need of
repair outside of the guarantee period, take
the complete Freestyle 120 Plus to any BT
shop for forwarding to the repair department
(there will be a carriage charge for this
service).
26
Alternatively you can call the repair centres
on
or
01325 304346
9.00am and 4.30pm, Monday to Friday.
The terms of this guarantee do not affect your
statutory rights.
between
01642 564444
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