BT DOMUS User Manual
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BT Domus
User Guide

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Summary of Contents for BT DOMUS

  • Page 1 BT Domus User Guide...
  • Page 2: Telephone Answering Machine

    Section Welcome… to your BT Domus Digital Cordless Telephone Answering Machine • Answering machine with up to 12 minutes digital recording time and helpful voice prompts. • 255 Name and number phonebook to store all your contact numbers for easy dialling.
  • Page 3 BT Domus multiple pack you will also have the following Need help? items for each handset: If you have any problems setting up or using your BT Domus please call the Helpline on 0870 605 8047* or email • BT Domus additional handset bt.helpdesk@suncorptech.com •...
  • Page 4: Table Of Contents

    Battery saver ......29 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 5 Empty calls list ......39 Check messages in your Outbox ..52 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 6 Transfer a call ......62 3-way conference call ....63 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 7: Getting Started

    If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 8: Handset Battery

    For each additional handset and charger: as long as possible. 1. Connect the small power adaptor to the charger and switch on. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 9: Set Date And Time Manually

    If you wish to set the day now as well, please refer to page 34. To change bewteen the 12 and 24 Your BT Domus is ready for use. hour time format, see page 33. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 10: Getting To Know Your Phone

    Press and hold to lock the keypad. message, page 43. When entering text, press to switch Also used to enter recall. between upper and lower case letters. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 11: Standby Screen And Display Icons

    The keypad is locked. 1 For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 12: Base

    Insert your mobile phone SIM card here to copy Press and hold to enter registration mode when your contacts to your BT Domus phonebook. registering handsets, page 60. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 13: Navigating The Menus

    Back To exit a menu and return to standby, press and hold If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 14: Menu Map

    Options: Add Entry Add Entry Copy from SIM Delete entry Copy from SIM Show Details Edit Entry Ringtone Clear Phonebook If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 15 Select Base Set Time De-register Set Date Answer settings Set Day Answer On/Off Answer Mode Record Memo Outgoing Messages Message Alert Answer Delay Remote PIN If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 16: Using The Phone

    If you need to enter a pause when preparatory dialling, press and hold . The display shows as part of the number. End a call 1. Press If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 17: Receive A Call

    1. Press . The display shows and your caller Secrecy Secrecy On cannot hear you. 2. Press to return to your caller. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 18: Make A Handsfree Call

    1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 19: Redial The Last Number Called

    23. 5. Press . The entry is saved. Press to return to standby. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 20: Delete A Redial Number

    Press answer incoming calls and operate the Unlock Unlock Confirm? handset as normal. When the call is ended, the keypad lock comes on again. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 21: Paging/Find Handset

    When storing a number press and hold and a P will be displayed. For more 5. Press to return to standby. Back information on pauses, see page 74. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 22: View An Entry

    3. Press and scroll and press Options Edit Entry 4. Press to delete characters, use the keypad to enter new Clear ones then press If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 23: Delete An Entry

    Names 2. Press and scroll Options Clear phonebook press Select 3. Press to confirm or to cancel. 4. Press to return to standby. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 24: Character Map

    Å è é ì ñ ò ö ø Ñ Ö ß ù ü Ü space & space & € £ ¥ € £ ¥ If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 25: Vip Ringtone

    A sample of each ringtone is played when you highlight it. 5. Press to confirm. 6. Press to return to standby, Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 26: Copy From Sim Card

    4. For each entry, the handset displays the position of the entry back to the phonebook names list. in the SIM and the name being copied. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 27: Handset Settings

    Receiver Volume Select 3. Press to display the volume level you want. Press to confirm. 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 28: Handset Name

    You do not need to press 2. Scroll and press Auto Talk Select 3. Scroll then press 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 29: Auto Hangup

    When battery save mode is on, you will not be able to see the new message or missed calls indicators until you press a handset button and power up the display. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 30: Redial Length

    2. Scroll and press PABX Access Code Select 3. Press to select then press Select 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 31: Base Settings

    Ringer volume 3. Press to display the volume level you want. Press to confirm. 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 32: System Pin

    This will change to a ringtone you have set once the caller information is displayed for the caller’s number. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 33: Clock & Alarm

    Time Format 3. Press to select and press 12 Hour 24 Hour Select 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 34: Set Date

    4. Enter the time you want the alarm and press to save. 5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 35: Stop Alarm Ring

    Alarm Select is highlighted, press On/Off 4. Scroll to select and press 5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 36: Calls Lists

    When the list is full, and a new call is received, the oldest entry If the call is from an international will be deleted automatically. number, International is displayed. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 37: View And Dial New Missed Calls

    To see a caller’s number: Press , scroll Options Show and press Details To dial the number: Press Call 4. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 38: Copy A Calls List Number To The Phonebook

    Scroll to the entry you want. 4. Press is highlighted. Options Delete Entry 5. Press then to confirm or to cancel. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 39: Empty Calls List

    Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 40: To Use Call Waiting

    1. Press to end the call with the first caller. The handset will then ring. 2. Press and continue your conversation with the second caller. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 41: Answering Machine

    Select is highlighted. Press Answer On/Off Select 4. Scroll to highlight and press Select 5. Press to return to the previous menu level. Back If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 42: Play New Messages

    During playback, you have the following options: to hear the message through the earpiece. Press again to play back over the loudspeaker. to adjust the volume. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 43: Delete All Old Messages

    6 rings. 3. Scroll and press For information on Time Saver, see Answer Delay Select Switch your answering machine on remotely, page 48. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 44: Audible Message Alert

    There are 2 pre-recorded outgoing messages to choose from (see note overleaf) or you can record your own. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 45: Record Your Own Outgoing Message

    . Press Menu Answer Machine Select outgoing message. 2. Scroll and press Answer Settings Select 3. Scroll and press Outgoing Message Select If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 46: Answer Mode

    Memory Full 2. Scroll and press announcement and the display shows Answer Settings Select Memory Full. 3. Scroll and press Record Memo Select If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 47: Call Screening

    2. To interrupt and speak to the caller directly, press Or, after the caller has hung up, and the display shows , press You have 1 new message Play If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 48: Remote Access

    2. Enter your 3 digit code. You will hear, “You have X new messages”. your security PIN code. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 49: Operating Your Answering Machine Remotely

    "To set a new security code, press 9". Press 9 and follow the spoken instructions to set a new remote access security code. “To hear main menu again, press 1”. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 50: Text Messaging (Sms)

    Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package). If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 51: Send A Text Message

    4. When sending a message, the display shows Sending normally withhold your number the 1470 prefix presents your number for you. then Message Message Sent If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 52: Check Messages In Your Outbox

    For more information on personal user boxes (sub-addresses), see page 57. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 53: Read A New Message

    – Press . Write your reply then press Reply Options press . If required, press to change the number. Send To Clear Press Send If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 54 . Enter a name (up to 16 characters) and press Edit the number if required then press . The number is saved in the phonebook. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 55: Service Centre Numbers

    Receive 1 Receive 2 6. If necessary, press to delete the current number. Clear Enter the new service centre number and press If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 56: Select Send Service Centre

    If you have more than one new text message, the number of unread texts 5. Press to return to the previous menu level. Back is displayed. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 57: Set Message Alert Tone

    To receive text messages in a user area you must first register for text by sending a text message from the user area. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 58: Change The Common Mailbox Number

    5. Enter a 4-digit password and press 6. Repeat the password and press 7. Enter an available Terminal Number (1–9 ) and press to save. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 59: Edit A User Mailbox

    Options 5. Scroll and press Delete User 6. Enter the user's 4-digit password and press . The display shows Deleted If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 60: Using Additional Handsets

    Any bases the handset is already registered with are marked with a star symbol. 4. Press If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 61: Select A Base

    Automatic Select 4. The display shows . Once the handset is locked Please wait… to the base it returns to the idle display. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 62: De-Register A Handset

    You can transfer an external call to another handset registered to the base. During your call: 1. Press then the handset number (1-5) you want. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 63: 3-Way Conference Call

    2. When the other handset answers you can announce the caller. 3. Press and hold to begin the conference call. 4. Press to hang up. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 64: Help

    • The ringer volume may be switched off, see page 27. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 60. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 65 • The memory may be full. Play and delete old messages, see page 42–43. Answering machine messages have the wrong date, time and day • Have you set the date, time and day? See page 33–34. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 66 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Domus base and you can register your BT Domus handset to up to 4 bases. Check that you have not exceeded the limits.
  • Page 67 Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Domus can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Domus at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
  • Page 68 Further help and advice for text queries on BT lines: • BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
  • Page 69 • BT Residential lines – call 150. BT Business lines – call 152. • For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • Additional handsets are available from the Helpdesk on 0870 605 8047*.
  • Page 70 • You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 71: General Information

    It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 72: Cleaning

    • There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 73: Guarantee

    605 8047* or email bt.helpdesk@suncorptech.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 74: How Many Telephones Can I Have

    BT Domus is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Domus is published on the website: http://www.suncorptech.com/bt If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 76 © British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd. Printed in China BT Domus (12/07) Issue 4...

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