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Help

Help
I do not have a spare serial port on my
computer. For example, I use a modem or
other peripheral
You may find it acceptable to manually switch
peripherals when required. Alternatively, you
will need to install an additional serial card,
available from computer retailers.
I have a spare serial port, but it is the
wrong size
There are two sizes of serial port that can be
fitted to a PC. The older type has 25 pins
instead of the more modern 9. An adaptor can
be purchased from computer retailers.
The Callscape setup programme reports
that a file is already in use, and refuses
to install it
You should close all other programs before
running Setup.
However, if this problem does occur, simply
select the Skip option. In most cases,
Callscape will still install and run correctly.
However, if Callscape will not run properly
once installed, please try once more (after
rebooting the PC, and double checking that no
other programs are running). If the problem
persists, please note the name of the file that
cannot be installed and call the Helpdesk.
18

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