Troubleshooting - Gemini Gemtek User Manual

Troubleshooting

p
roBLem
Buttons not working
Unable to find GPS signal
Unable to find GSM signal
Speed Dial 1 & 2 not working
(Speed Dal  s reserved
by Gemn)
SOS Button not working
Incoming calls hard to hear
Please refer to the online Help at http://geminitracking.mykb.com/ for support,
troubleshooting, and helpful hints.
Make sure battery s properly nserted.
Make sure the devce s charged.
Make sure devce s n an unobstructed area. If
necessary, go outsde to allow the Gemtek to
restore ts GPS poston.
Make sure cellular servce s avalable where you are
located.
Make sure you have properly set and stored vald
and workng phone numbers. Logn to your onlne
account to confirm.
Make sure devce s charged.
Make sure contacts have been set to receve alert
notficaton.
Logn to your onlne account to confirm.
Press "Volume/Test" Button to adjust sound level
durng the phone call. (Volume adjustment
sequence: Medum → Hgh → Low)
s
oLutions