Before Calling For Service - Amana Top Freezer Owner's Manual

Before Calling For Service

Refrigerator does not operate.
®
• Confirm Deepfreeze
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at
that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
®
Deepfreeze control is on, lights work but 2 fans and
compressor are not operating, refrigerator may be in
defrost cycle.
Refrigerator still won't operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in Deepfreeze
food. Warranty does not cover food loss. Check
warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and1-319-622-5511
outside U.S.A. to locate an authorized Amana
technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach Fresh
Food or Deepfreeze ®
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze
• Confirm rear air grille is not blocked. Rear air grille is
located behind left garden fresh crisper.
Chiller Fresh™ system temperature is too warm.
• Turn control to colder setting.
®
• Adjust Deepfreeze control to colder setting.
• Confirm that drawer is in proper position over air inlet.
Food temperature is too cold.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze ® control to warmer setting. Allow
several hours for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach Fresh
®
Food or Deepfreeze
• Clean condenser coils.
• Adjust Deepfreeze ® control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
• Check gaskets for proper seal.
• Check for proper positioning of toe grille. See
replacement instructions in Leveling Refrigerator
section.
control is on.
® section to preserve
temperature.
® control.
temperature.
Water droplets form on outside of refrigerator.
•It is normal during high humidity periods or if doors have
been opened frequently.
• Check gaskets for proper seal.
• Check for proper positioning of toe grille. See
replacement instructions in Leveling Refrigerator
section.
™
Garden Fresh crispers or Chiller Fresh
close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See Odor Removal instructions in Care and Cleaning
section.
Refrigerator or ice maker make unfamiliar sounds or seems
too loud.
• It may be normal. See Normal Operating Sounds
section.
Ice maker is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing. Remove
kinks or replace tubing.
• Check electrical connections to water valve coil and
connector block on refrigerator cabinet.
• Confirm Deepfreeze
temperature.
Ice cubes have an odor.
• See Odor Removal instructions in Care and Cleaning
section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or 'shrink'.
• Empty ice cube bucket or trays more frequently. If used
infrequently, ice cubes may stick together or shrink.
Ice forms in inlet tube to ice maker.
• Check water pressure. Low water pressure will cause
valve to leak. Self-piercing valves cause low water
pressure. Amana recommends using a saddle valve.
Contact 1-800-843-0304 or an Amana dealer for
availability. Do not use self-piercing valve. Amana
Appliances is not responsible for property damage
due to improper installation or water connection.
15
™
system does not
®
section is operating at proper