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Transmission is not pos-
sible.
Problems When Receiving Faxes
If the fax cannot be received correctly, refer to the following table, and then
perform the indicated operation. If the fax still cannot be received correctly,
even after performing the described operations, contact your technical repre-
sentative.
For details on the error messages, refer to "Error Messages on the
Message Window" on page 69. For details on troubleshooting proce-
dures for document misfeeds, paper misfeeds, poor print quality, or
empty toner, refer to the Printer/Copier/Scanner User's Guide.
Symptom
The received fax is
blank.
Problems When Receiving Faxes
EDNord - Istedgade 37A - 9000 Aalborg - telefon 9633 3500
The transmission proce-
dure may have been
performed incorrectly.
The fax number may be
wrong.
The one-touch dial key
or speed dial may be
incorrectly programmed.
The telephone line may
be incorrectly con-
nected.
There may be a problem
with the recipient's fax
machine (such as, no
paper or turned off).
Cause
There may be a prob-
lem with the telephone
connection or with the
caller's fax machine.
The caller may have
loaded the pages back-
ward.
Check the transmission
procedure, and then try
sending the fax again.
Check the fax number.
Check that the keys
were correctly pro-
grammed.
Check the telephone line
connection. If it is dis-
connected, connect it.
Contact the recipient.
Solution
Check that the machine
can make clean copies.
If it can, have the caller
send the fax again.
Contact the caller.
67
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