Keyboard Problems; Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding - Dell DIMENSION 3000 Owner's Manual

j6758bk02.book Page 22 Friday, January 28, 2005 8:02 AM

Keyboard Problems

CAUTION:
located in the Product Information Guide.
H E C K T H E K E Y B O A R D C A B L E
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• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 43), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
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keyboard.
U N T H E
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Lockups and Software Problems

CAUTION:
located in the Product Information Guide.

The computer does not start up

C H E C K T H E
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L E C T R I C A L
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The computer stops responding

NOTICE:
U R N T H E C O M P U T E R O F F
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moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
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Solving Problems
Before you begin any of the procedures in this section, follow the safety instructions
—
— Connect a properly working keyboard to the computer, and try using the
A R D W A R E R O U B L E S H O O T E R
T — See page 41.
Before you begin any of the procedures in this section, follow the safety instructions
D I A G N O S T I C L I G H T S — See page 33.
O W E R A B L E I S I R M L Y
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You might lose data if you are unable to perform an operating system shutdown.
— If you are unable to get a response by pressing a key on your keyboard or
O N N E C T E D T O H E O M P U T E R A N D T O
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