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MASTER SPAS OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.
INTRODUCTION It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING - To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) WARNING. Install the spa so that water can be easily drained out of the compartment containing electrical components so as not to damage equipment. When installing the spa make sure to allow for an adequate drainage system to deal with any overflow water. Please allow for at least 2 feet of clearance around the perimeter of the spa to provide enough room to access for servicing.
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) HYPERTHERMIA Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6° F. THE SYMPTOMS OF HYPERTHERMIA INCLUDE: Dizziness • Fainting • Drowsiness • Lethargy • Increase in Internal Body Temperature THE EFFECTS OF HYPERTHERMIA INCLUDE: Unawareness of Impending Hazard •...
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER - RISK OF ELECTRIC SHOCK. Do not permit any electric appliance, such as a light, telephone, radio or television, within five (5) feet of the spa. Never operate any electrical appliances from inside the spa or while wet. WARNING - RISK OF SUFFOCATION.
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SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) 15. A green coloured terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL1563 is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment.
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SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
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SAFETY INSTRUCTIONS WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT ÊTRE...
GLOSSARY OF SPA TERMINOLOGY 1. NECK JETS 1. NECK JETS Your new Master Spa features a variety of jet styles. All jets, regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating 2.
GLOSSARY OF SPA TERMINOLOGY 6. CASCADE WATERFALL LAMINAR FLOW VALVE Located on the topside of the spa, this valve adjusts water flow to the cascade waterfall and the Laminar Flow Jets. This feature is available on the Legend Series only. NOTE: See “Maintenance Recommendations”...
GLOSSARY OF SPA TERMINOLOGY 9. PERSONAL REMOTE CONTROL The Legend Series spas have additional remotes which allow the user to control the jet therapy while remaining in his/her seat (if applicable). By pressing the control one time, you will activate the pump.
GLOSSARY OF SPA TERMINOLOGY 14. WEIR GATE The weir gate is the horizontal door located in front of the filters that trap debris in the filter area. 15. SPA LIGHT Your spa light is designed for safety and is located in the interior wall of your spa. The on/off switch is located on the topside control panel.
GLOSSARY OF SPA TERMINOLOGY 20. SECONDARY PUMP This produces water flow through the other jet system in the spa (if applicable). The second pump operates similar to the main pump and is controlled by the “Jets II” button on the Topside Control Panel or by using the Personal Remote Control (Legend Series only).
ELECTRICAL INSTALLATION REQUIREMENTS E E L L E E C C T T R R I I C C A A L L I I N N S S T T A A L L L L A A T T I I O O N N R R E E Q Q U U I I R R E E M M E E N N T T S S H H A A V V E E Y Y O O U U R R E E L L E E C C T T R R I I C C I I A A N N R R E E A A D D T T H H E E F F O O L L L L O O W W I I N N G G I I N N F F O O R R M M A A T T I I O O N N B B E E F F O O R R E E I I N N S S T T A A L L L L A A T T I I O O N N B B E E G G I I N N S S E E l l e e c c t t r r i i c c a a l l c c o o n n n n e e c c t t i i o o n n s s m m a a d d e e i i m m p p r r o o p p e e r r l l y y , , o o r r t t h h e e u u s s e e o o f f w w i i r r e e g g a a u u g g e e s s i i z z e e s s f f o o r r i i n n c c u u r r r r i i n n g g...
WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP Balboa G.F.C.I Breaker Box Instruments Incorporated Wire Key Green (Ground) Red (Hot) Black (Hot) White (Neutral) House Breaker Box Spa System Box WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND) GRN (GROUND) NOTE: For a 240 V BLK (HOT) dedicated hook-up, the BLK (HOT)
2) If the spa is being installed indoors, dimension limitations such as stairs, ceilings and walls must be taken into consideration. Please have your Master Spas dealer or delivery service review site or installation plans prior to delivery.
INSTALLATION INSTRUCTIONS Put spa in final position that allows for access to equipment and spa components. Remove front side panel (This is the side where the main topside control panel is located) so electrical can be hooked up to the spa system pack. Panels are removed by unscrewing the screws in the corner sections and then lifting up the panels out of the retaining tracks.
Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty.
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item , but of equal size.
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A.
Spa Water Maintenance Legend Series Spas and Down East Spas * All Down East and Legend Series Spas use the ECO PUR filter(s). This section pertains specifically to maintaining water chemistry in spas that have the ECO PUR filters. SPECIAL NOTE ECO PUR™...
WATER QUALITY MAINTENANCE START-UP Legend Series Spas and Down East Spas For ECO PUR™ Water Filter System Step 1: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.
THE ADVANTAGES OF ECO PUR™ filtration Legend Series Spas and Down East Spas • Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters and equipment from precipitation. • Helps stabilize the pH and alkalinity of the spa water. •...
WATER QUALITY MAINTENANCE SCHEDULE-ECO PUR™ Legend Series Spas and Down East Spas BEFORE EACH USE Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONCE A WEEK Add 3 Tablespoons of a non-chlorine shock or 1 tea spoon of Dichlor to spa per 250 gallons. 3 TIMES A WEEK Test water using chemical test strips.
SPA WATER MAINTENANCE - START-UP For Spas without Eco Pur™ Filtration System Read the spa owners manual first. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. Begin filling the spa with fresh water. If possible, do not use softened water. When the spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size spa.
SPA WATER MAINTENANCE - Schedule For Spas without Eco Pur™ Filtration System Day One Test and adjust total alkalinity if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.
SPA WATER MAINTENANCE - schedule For Spas without Eco Pur™ Filtration System Day Five Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using the pH / alkalinity increaser or decreaser, 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.
SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine level shock treatment • Low pH • Adjust pH if necessary Water Odor • Low levels of sanitizer •...
WHY ARE CHEMICALS IMPORTANT IN A SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment.
MAINTENANCE RECOMMENDATIONS Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days. Heavy bather load will require cleaning it more often. TO DRAIN YOUR SPA •...
MAINTENANCE RECOMMENDATIONS CARE OF LAMINAR FLOW JETS: • In order to keep your Laminar Flow Jets operating properly, following these instructions in sequence: - Turn off Laminar Flow Jets - Remove outer ring by turning face counter clockwise - Remove internal Jet insert with a pair of needle nose pliers - Clean plastic filter at the back of the Jet insert so all holes are free of debris - Reinstall Jet insert and outer ring NOTE:...
Replace access panels. Cover spa to prevent water from entering the spa. *Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do so, any damage that may result is not covered under the spa warranty. DO NOT DIVE.
MASTER SPA - LEGEND SERIES - CONTROLS Timeouts refer to a preset length of time that a function is programmed to operate before shutting off automatically. Certain conditions (filters or freeze) can cause a function to operate longer, while faults can cause a function to operate for a shorter length of time.
MASTER SPA - LEGEND SERIES - CONTROLS Setting the Time Once the spa has been properly connected the first time, notice the “Time” icon appearing on the screen. Press Then Select the hour by pressing (Each press changes the time by 1 hour) Press to enter.
MASTER SPA - LEGEND SERIES - CONTROLS Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C) The start-up temperature is set at 100˚F/37.5˚C. The last measured temperature is constantly displayed on the LCD. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes.
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MASTER SPA - LEGEND SERIES - CONTROLS Jets 2 Press the “Jets 2” button once to turn pump 2 on or off, and to shift between low and high speeds. If left running, the pump will turn off after 15 minutes. Jets 3 Press the "Jets 3"...
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MASTER SPA - LEGEND SERIES - CONTROLS Preset Filter Cycles On your MS5000 system, the circ pump, low speed of pump 1, and the ozone generator will run during filtration. At the start of each filter cycle, the lowest speed of all pumps will run for 5 minutes. (The following is specific to all systems that are programmed according to time) There are two filter cycles per day.
Diagnostic Messages Message Meaning Action Required No message on display. The control panel will be disabled until power Power has been cut off to the spa. returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems.
Diagnostic Messages Message Meaning Action Required Inadequate water detected Follow action required for “dr” message. Spa will not in heater. (Displays on third automatically reset; you may press any button to reset. occurrence of “dr” message.) Spa is shut down.
MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode.
MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS Light Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. L.E.D. Light Press the "Light" button to turn the light on and off. If you wish to change the “function” of the lights, turn the lights off, then on within 5 seconds.
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MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required No message on display. Power has The control panel will be disabled until power been cut off to the spa. returns. Time of day will be preserved for 30 days on your system.
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MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required Possible inadequate water, Check water level in spa. Refill if necessary. If the water poor flow, or air bubbles level is okay, make sure the pumps have been primed. Press are detected in the heater.
DOWN EAST (3 -4 PUMP SYSTEMS) - CONTROLS Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” Be sure the pumps and heating system are free of air by cycling the pumps on and off with the spa-side panel buttons. The spa will not heat during priming mode, allowing time to verify all air is purged from the heater.
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DOWN EAST (3 -4 PUMP SYSTEMS) - CONTROLS Jets 1 Touch the “Jets 1” button once to turn pump 1 on or off. If left running, and the pump will automatically turn off after 15 minutes. Jets 2 Touch the “Jets 2” button once to turn pump 2 on or off. If left running, pump 2 will automatically turn off after 15 minutes.
DOWN EAST (3 -4 PUMP SYSTEMS) Diagnostic Messages Message Meaning Action Required No message on display. Power has The control panel will be disabled until power been cut off to the spa. returns. Spa settings are preserved on all systems. Temperature is unknown.
DOWN EAST (3 -4 PUMP SYSTEMS) Diagnostic Messages Message Meaning Action Required Possible inadequate water, Check water level in spa. Refill if necessary. If the water poor flow, or air bubbles level is okay, make sure the pumps have been primed. Press are detected in the heater.
DOWN EAST – SOMERSET - CONTROLS Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Temp” to skip Priming Mode) and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode.
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DOWN EAST – Somerset - CONTROLS Mode Mode is changed by pressing the “Temp” button, then pressing the “Light” button. Standard mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes. “St” will be displayed momentarily when you switch into Standard mode.
DOWN EAST – Somerset Diagnostic Messages Message Meaning Action Required No message on display. Power has The control panel will be disabled until power been cut off to the spa. returns. Time of day will be preserved for 30 days on your system.
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DOWN EAST – Somerset Diagnostic Messages Message Meaning Action Required Possible inadequate water, Check water level in spa. Refill if necessary. If the water poor flow, or air bubbles level is okay, make sure the pumps have been primed. Press are detected in the heater.
MAX STEREO SYSTEM Available on select Master Spa and Down East Models WARNING: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚ F. If you wish to spend more time in your spa, whether enjoying music, watching tv, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚...
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MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Available on select Master Spa and Down East Models Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty. Note: UV rays may interfere with the operation of the remote.
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Note: The television communicates with the wireless remote via IR. Please note that the IR is a line of sight communication method and the range and functionality can be compromised by sunlight and other wireless communications interferences that are not controlled by Master Spas. DO NOT DIVE.
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MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Windsor Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty. Note: UV rays may interfere with the operation of the remote. Note: Do not place wet DVD’s or CD’s into the player at anytime.
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Master Spas. Note: Your new spa’s T.V. lift is tied down with zip ties to prevent damage during shipping.
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spa theater SYSTEM (sts) / stereo SYSTEMs Windsor Your STS spa (and any spa with a stereo) comes equipped with a water resistant, locking enclosure for the system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience.
DOLPHIN REMOTE Legend Series All STS spas come with a Dolphin Remote Control. This remote uses both radio frequency and infrared signal to control TV, DVD, and Stereo functions. It will also operate the therapy pumps and LED lights. The blower, fiber and opt. 2 buttons are not used. The Dolphin Remote has 2 AA replaceable batteries.
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spa theater SYSTEM (sts) / stereo SYSTEMs LSX 850 STS, LSX 825 STS, LSX 1000 STS and LSX 1050 STS Your STS spa (and any spa with a stereo) comes with a locking, water resistant enclosure for the audio system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience.
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DOLPHIN REMOTE Operation Power Key: (A) Turns the power on and off to the TV and one piece DVD/CD/Stereo receiver. Volume Buttons: (C) Adjusts the volume in the selected device. Channel Buttons: (H) In the CD mode, these buttons will scan CD tracks or scan radio presets.
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– the LED will blink twice after the last digit to confirm. To lock in the code press the “POWER” button. Master Spas Device Codes Kenwood Stereo / 0337 MB Quart DVD-CD-Stereo / 1318 Flat LCD TV / 1868 DO NOT DIVE.
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DOLPHIN REMOTE System Operation – To Watch TV Turn on TV Select Device (TV). Press Power. Select Tuner input using the Mode button. Note: You may need to step through several unused video inputs. (E OR H) Select desired channel. Turn on DVD/CD/Stereo unit and select the A/V input mode.
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DOLPHIN REMOTE System Operation – To Watch DVDs Turn on TV Select Device (TV). Press Power. Press Mode to select Video Input. Turn on the one piece DVD/CD/Stereo Receiver Select Device. Press Power. Select the DVD mode by pressing the mode button. There must be a DVD loaded for the A/V unit to recognize this mode.
DOLPHIN REMOTE Device Modes / Feature Buttons The Dolphin remote has multiple functions depending on the device being controlled. Below is a matrix that explains the operation of each button, depending on the device it is controlling. 15" & 19" TV Dolphin DVD/CD Stereo Digit 1...
SPA TROUBLE SHOOTING GUIDE NOTHING ON THE SPA OPERATES- Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model spa. There you will find the meaning of the message and what action is to be taken. If there is no message on your control panel, check and reset the GFCI and house breaker.
SPA TROUBLE SHOOTING GUIDE SPA NOT HEATING * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: Check the control panel for diagnostic messages.
REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. CLEANING JETS The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
REGULAR MAINTENANCE PROCEDURES DRAINING YOUR SPA The drain is located behind the front panel on the far right side. You can access the drain by unscrewing the black thumb screws and removing the corner panel. Grasp the drain cap, and pull the assembly out all the way.
DIRECTLY ON SURFACE OF SPA. PLACE 2"-3" BLOCKS BETWEEN COVER AND SPA. THIS ALLOWS FOR ADEQUATE VENTILATION OF COVER AND SPA. NOTE: The cover warranty is provided through the cover manufacturer and not through Master Spas. You will need to mail the cover warranty back to the cover manufacturer.
SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridges Change ECO PUR™ Element Every 180 Days Soak Filter Cartridges in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service DO NOT DIVE.
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SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
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MASTER SPAS Sconce Order Form Performance Engineered For: The Smith Family Family Name __________________________________________________________ (Please print clearly and check spelling.) Shipping Address Name __________________________________________________________________ Address ________________________________________________________________ City________________________________________ State_______ Zip __________ Mail completed form with a check for $15.00 to: Master Spas...
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6927 Lincoln Parkway • Fort Wayne IN 46804 800.860.7727 POP09OWNMAN www.masterspas.com Rev. 11/08...
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