Chapter 5. Troubleshooting; Troubleshooting - Fujitsu 7000 F-Series User Manual

This chapter provides information needed for troubleshooting and explains how to clear paper
jams. Read this chapter if you notice abnormalities with the unit.
If you suspect that the unit is faulty, contact your support department.

5.1 Troubleshooting

A symptom that appears to indicate a failure, may not actually be a failure. In such a case, refer
to the applicable part of the following table to identify the true cause of the problem.
If an error message appears on the operator display, refer to the operation manual or the
specifications of the application package being used.
Symptom
The unit cannot be turned on.
Printed characters are faint.
The paper is soiled.
Printing is disabled.
Printing is smudged.
An abnormal sound is heard or
a paper jam occurs during
printing.
The printer fails to operate.
LCD screen is dark.
The speaker sound volume is
too low or no sound can be
heard.
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION, IS PROVIDED FOR FUJITSU CUSTOMER USE ONLY,
AND IS NOT TO BE SHARED WITH ANY THIRD PARTY WITHOUT FUJITSU'S PRIOR WRITTEN CONSENT.
TeamPoS7000_User Guide (F-Series)_D900000477.pdf
Revision 1.0 - June 1, 2012
Troubleshooting
Common Causes
• The unit is not plugged in.
• The main circuit breaker for
the power outlet is off.
• Power failure
• The print head is dirty.
• The print head has reached
the end of its service life.
• The paper being used is not
of the specified type.
• Foreign objects such as
paper debris or paper clips
have fallen inside the
printer.
• The head cover is open.
• The brightness control is set
incorrectly.
• The speaker sound volume
is set incorrectly
Check the following:
Check that the power is turned
on. Check:
• AC Outlet
• Main circuit breaker
Clean the print head.
Replace the printer.
Use the paper of the specified
type.
Check the inside of the printer
for paper debris or paper clips.
Make sure that the lock levers
on both left and right edges of
the head cover are locked.
Adjust the brightness control.
Adjust the speaker volume
control.
Chapter 5 - Troubleshooting
Troubleshooting - 33
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