Abit SL6 User Manual page 148

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4. Internet Newsgroups. They are a great source of information and many people there
can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit, is an
ideal forum for the public to exchange information and discuss experiences they have
had with ABIT products. Many times you will see that your question has already been
asked before. This is a public Internet news group and it is reserved for free discussions,
Here is a list of some of the more popular ones:
alt.comp.periphs.mainboard.abit
alt.comp.periphs.mainboard
comp.sys.ibm.pc.hardware.chips
alt.comp.hardware.overclocking
alt.comp.hardware.homebuilt
alt.comp.hardware.pc-homebuilt
5. Ask your reseller. Your ABIT authorized distributor should be able to provide the
fastest solution to your technical problem. We sell our products through distributors who
sell to resellers and stores. Your reseller should be very familiar with your system
configuration and should be able to solve your problem much more efficiently than we
could. After all, your reseller regards you as an important customer who may purchase
more products and who can urge your friends to buy from him or her as well. They
integrated and sold the system to you. They should know best what your system
configuration is and your problem. They should have reasonable return or refund
policies. How they serve you is also a good reference for your next purchase.
6. Contacting ABIT. If you feel that you need to contact ABIT directly you can send email
to the ABIT technical support department. First, please contact the support team for the
branch office closest to you. They will be more familiar with local conditions and
problems and will have better insight as to which resellers offer what products and
services. Due to the huge number of emails coming in every day and other reasons, such
as the time required for problem reproduction, we will not be able to reply to every email.
Please understand that we are selling through distribution channels and don't have the
resources to serve every end-user. However, we will try to do our best to help every
customer. Please also remember that for many of our technical support team English is a
second language, you will have a better chance of getting a helpful answer if your
question can be understood in the first place. Be sure to use very, simple, concise
language that clearly states the problem, avoid rambling or flowery language and always
list your system components. Here is the contact information for our branch offices:
SL6
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