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TG6511-6521E(e).book Page 1 Monday, January 11, 2010 8:48 AM
Model shown is KX-TG6511.
Before initial use, see "Getting
Started" on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Phone
KX-TG6511E
Model No.
KX-TG6512E
KX-TG6513E
Digital Cordless Answering System
KX-TG6521E
Model No.
KX-TG6522E
KX-TG6523E
KX-TG6524E
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Table of Contents
Related Manuals for Panasonic KX-TG6511E
Summary of Contents for Panasonic KX-TG6511E
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Page 1: Operating Instructions
Model shown is KX-TG6511. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG6511-6521E(e).book Page 2 Monday, January 11, 2010 8:48 AM Table of Contents Introduction Remote operation....35 Answering system settings ..36 Model composition . -
Page 3: Introduction
KX-TG6522 KX-TG6521 KX-TGA651 KX-TG6523 KX-TG6521 KX-TGA651 KX-TG6524 KX-TG6521 KX-TGA651 L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6511E/KX-TG6512E/KX-TG6513E/KX-TG6521E/KX-TG6522E/ KX-TG6523E/KX-TG6524E Feature differences Intercom Series Answering system Between handsets KX-TG6511 series – KX-TG6521 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). -
Page 4: Expanding Your Phone System
*1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1010ZB: Black PNLC1010ZM: Metallic grey Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4NGE... -
Page 5: Sales And Support Information
Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). -
Page 6: General Information
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 7: Important Information
TG6511-6521E(e).book Page 7 Monday, January 11, 2010 8:48 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product. -
Page 8: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 9: Other Information
TG6511-6521E(e).book Page 9 Monday, January 11, 2010 8:48 AM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items. - Page 10 TG6511-6521E(e).book Page 10 Monday, January 11, 2010 8:48 AM Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG6511/KX-TG6512/KX-TG6513 *2 KX-TG6521/KX-TG6522/KX-TG6523/ KX-TG6524 Note: L Design and specifications are subject to change without notice.
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Page 11: Getting Started
Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219E. ■ Base unit Press plug firmly. “Click”... -
Page 12: Note When Setting Up
L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities. -
Page 13: Controls
TG6511-6521E(e).book Page 13 Monday, January 11, 2010 8:48 AM Getting Started J {ECO/R} ECO: Eco mode shortcut key Controls R: Recall/Flash K Microphone Handset L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 14: Display
TG6511-6521E(e).book Page 14 Monday, January 11, 2010 8:48 AM Getting Started Item Meaning ■ KX-TG6521/KX-TG6522/ KX-TG6523/KX-TG6524 The line is in use. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. Missed call (page 30) The base unit... -
Page 15: Turning The Power On/Off
TG6511-6521E(e).book Page 15 Monday, January 11, 2010 8:48 AM Getting Started Item Meaning Icon Action Someone is using a line. Selects a character entry Line mode. in use Answering system is Stops recording or IN USE being used by another playback. -
Page 16: Initial Settings
TG6511-6521E(e).book Page 16 Monday, January 11, 2010 8:48 AM Getting Started Initial settings One touch eco mode The {ECO/R} button on the handset Symbol meaning: enables you to activate the eco function Example: {V}/{^}: “Off” with one touch. Press {V} or {^} to select the words By activating eco mode, your unit can in quotations. -
Page 17: Making/Answering Calls
TG6511-6521E(e).book Page 17 Monday, January 11, 2010 8:48 AM Making/Answering Calls {V}/{^}: “Yes” i M i {ic} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press ^. -
Page 18: Useful Features During A Call
TG6511-6521E(e).book Page 18 Monday, January 11, 2010 8:48 AM Making/Answering Calls To return to the conversation, press Adjusting the handset ringer volume 1 again. Press {^} or {V} repeatedly to select the desired volume while the handset is Recall/flash ringing for an incoming call. {ECO/R} allows you to use the special Note: features of your host PBX such as... -
Page 19: Key Lock
TG6511-6521E(e).book Page 19 Monday, January 11, 2010 8:48 AM Making/Answering Calls Note: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 25). Key lock The handset can be locked so that no calls or settings can be made. -
Page 20: Phonebook
TG6511-6521E(e).book Page 20 Monday, January 11, 2010 8:48 AM Phonebook L Press the same dial key repeatedly to display the first Handset phonebook entry corresponding to each character located on that dial key. The phonebook allows you to make calls L If there is no entry corresponding without having to dial manually. -
Page 21: Copying Phonebook Entries
17). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Copying an entry Find the desired entry (page 20). {V}/{^}: “Copy” i M {V}/{^}: Select the handset you want to send the phonebook entry to. -
Page 22: Programming
TG6511-6521E(e).book Page 22 Monday, January 11, 2010 8:48 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –... - Page 23 TG6511-6521E(e).book Page 23 Monday, January 11, 2010 8:48 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Ringer Setup Ringer Volume Handset – Base Unit (KX-TG6521/ – – Ringtone KX-TG6522/ KX-TG6523/ KX-TG6524) – Initial Setup Ringer Setup Ringer Volume –...
- Page 24 TG6511-6521E(e).book Page 24 Monday, January 11, 2010 8:48 AM Programming Programming using the direct commands 8 i {#} Enter the desired code. Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, <...
- Page 25 TG6511-6521E(e).book Page 25 Monday, January 11, 2010 8:48 AM Programming Feature Code Setting System Page Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: 600 msec. {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec.
- Page 26 TG6511-6521E(e).book Page 26 Monday, January 11, 2010 8:48 AM Programming *1 If “System” column is checked, you do not need to program the same item using another handset. *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received.
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Page 27: Special Programming
TG6511-6521E(e).book Page 27 Monday, January 11, 2010 8:48 AM Programming Changing the handset name Special programming Each handset can be given a customised name (“Bob”, “Kitchen”, Alarm etc.). This is useful when you make intercom calls between handsets. You An alarm sounds at the set time for 3 can also select whether or not the minutes once or daily. -
Page 28: Registering A Unit
TG6511-6521E(e).book Page 28 Monday, January 11, 2010 8:48 AM Programming Storing unwanted callers Changing the base unit PIN You can store up to 30 phone numbers in (Personal Identification the call barred list by using the caller list Number) or by entering the numbers directly. Important: Important: L If you change the PIN, please make... -
Page 29: Base Unit
You can increase the signal range of the base unit by using a DECT repeater. L If all registered handsets start Please use only the Panasonic DECT ringing, press the same button to repeater noted on page 4. Contact your stop. -
Page 30: Caller Id Service
TG6511-6521E(e).book Page 30 Monday, January 11, 2010 8:48 AM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the... -
Page 31: Erasing All Caller Information
TG6511-6521E(e).book Page 31 Monday, January 11, 2010 8:48 AM Caller ID Service Editing a caller’s phone number before calling back {<} (y) {V}/{^}: Select the desired entry. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. -
Page 32: Answering System
TG6511-6521E(e).book Page 32 Monday, January 11, 2010 8:48 AM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG6521/KX-TG6522/ their messages are not recorded. -
Page 33: Greeting Message
TG6511-6521E(e).book Page 33 Monday, January 11, 2010 8:48 AM Answering System M i {ic} Greeting message Playing back the greeting When the unit answers a call, a greeting message message is played to callers. 8 i {#}{3}{0}{3} You can use either: –... - Page 34 TG6511-6521E(e).book Page 34 Monday, January 11, 2010 8:48 AM Answering System Operation Erasing all messages Play greeting Press {4} 2 times while the unit is not in message use. Record greeting {7}{6} message Turn answering Listening to messages system on using the handset Pause message {9} or O...
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Page 35: Remote Operation
TG6511-6521E(e).book Page 35 Monday, January 11, 2010 8:48 AM Answering System After the greeting message starts, Erasing all messages enter your remote access code. L The unit announces the number of 8 i {#}{3}{2}{5} new messages. {V}/{^}: “Yes” i M i {ic} Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). -
Page 36: Answering System Settings
TG6511-6521E(e).book Page 36 Monday, January 11, 2010 8:48 AM Answering System Operation Answering system Turn answering system off Erase currently playing settings {*}{4} message Erase all messages {*}{5} Number of rings before the Reset to a pre-recorded {*}{6} unit answers a call greeting message (during greeting message You can change the number of times the... - Page 37 TG6511-6521E(e).book Page 37 Monday, January 11, 2010 8:48 AM Answering System – Set this unit’s “Number of Rings” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service...
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Page 38: Voice Mail Service
TG6511-6521E(e).book Page 38 Monday, January 11, 2010 8:48 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 39: Intercom/Locator
TG6511-6521E(e).book Page 39 Monday, January 11, 2010 8:48 AM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets. -
Page 40: Useful Information
TG6511-6521E(e).book Page 40 Monday, January 11, 2010 8:48 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 40). - Page 41 TG6511-6521E(e).book Page 41 Monday, January 11, 2010 8:48 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
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Page 42: Error Messages
TG6511-6521E(e).book Page 42 Monday, January 11, 2010 8:48 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Phone Line connected yet or not connected properly. -
Page 43: Troubleshooting
TG6511-6521E(e).book Page 43 Monday, January 11, 2010 8:48 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 44 TG6511-6521E(e).book Page 44 Monday, January 11, 2010 8:48 AM Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 29). I cannot register a handset to a L The maximum number of handsets (6) is base unit.
- Page 45 TG6511-6521E(e).book Page 45 Monday, January 11, 2010 8:48 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in L You are using the handset or base unit in an and out. area with high electrical interference. Re- position the base unit and use the handset away from sources of interference.
- Page 46 TG6511-6521E(e).book Page 46 Monday, January 11, 2010 8:48 AM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
- Page 47 TG6511-6521E(e).book Page 47 Monday, January 11, 2010 8:48 AM Useful Information Answering system (KX-TG6521/KX-TG6522/KX-TG6523/KX-TG6524) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 32). L The message memory is full. Erase unnecessary messages (page 33).
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Page 48: Wall Mounting
TG6511-6521E(e).book Page 48 Monday, January 11, 2010 8:48 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture L Disconnect the AC adaptor and telephone line has entered the handset/base cord from the base unit. Remove the batteries unit. -
Page 49: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 50: Index
TG6511-6521E(e).book Page 50 Monday, January 11, 2010 8:48 AM Index Keytones: 24 Index M Making calls: 17 Missed calls: 30 Mute: 18 Additional handsets: 28 Alarm: 27 Pause: 17 Answering calls: 17 Phonebook: 20 Answering system: 32 PIN: 28 Call screening: 32 Power failure: 12 Erasing messages: 33, 34, 36 Power on/off: 15... - Page 51 TG6511-6521E(e).book Page 51 Monday, January 11, 2010 8:48 AM Notes...
- Page 52 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.