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SERVICE AND SUPPORT
Suggested Service, Support and Training Offerings
Network Health Check
Network Installation and
Implementation Services
Project Management
3Com Guardian
SM
Maintenance Service This service provides comprehensive on-site support and includes
3Com Express
SM
Maintenance Service
3Com University
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3Com Global Services offers the resources and talents of a major
corporation plus more than two decades of experience in resolving
network challenges and delivering business benefits to enterprises
around the world.
Global support with a personalized, local focus in the local language
helps drive productivity and minimize expenses. Because 3Com
understands both the technology and the business, we're the partner
you need to remain strong and competitive.
An activity-auditing service focused on improving network performance
and productivity
Includes traffic monitoring, utilization analysis, problem identification,
and asset deployment recommendations
Extensive report provides blueprint for action
Experts set up and configure equipment and integrate technologies to
maximize functionality and minimize business disruption
For large and complex sites, implementation services include personalized
configuration, project management, extended testing and coaching on
network administration
Provides extra focus and resources that special projects demand
3Com engineer(s) manage entire process from initial specifications to
post-project review
Using structured methodology, requirements are identified, projects
planned and progress of implementation activities tracked
advance hardware replacement, telephone technical support and
software upgrades
This service provides speedy access to 3Com shipment of advance
hardware replacements, software upgrades and telephone support
Self-paced and instructor-led technology and product courses, plus
certification programs
www.3com.com/services
3COM
®
SWITCH 7750 FAMILY
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