Service And Support - 3Com 4500 Datasheet

SERVICE AND SUPPORT

Suggested Service, Support and Training Offerings
Network Health Check
Network Installation and
Implementation Services
Project Management
3Com Guardian Maintenance Service This service provides comprehensive on-site support and includes
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3Com Express Maintenance Service
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3Com University
3Com Global Services offers the resources and talents of a major
corporation plus more than two decades of experience in resolving
network challenges and delivering business benefits to enterprises
around the world.
Global support with a personalized focus in the local language helps
drive productivity and minimize expenses. Because 3Com understands
both the technology and the business, we're the partner you need to
maintain your competitive edge and remain strong.
An activity-auditing service focused on improving network performance
and productivity
Includes traffic monitoring, utilization analysis, problem identification,
and asset deployment recommendations
Extensive report provides blueprint for action
Experts set-up and configure equipment and integrate technologies to
maximize functionality and minimize business disruption
For large and complex sites, implementation services include personalized
configuration, project management, extended testing and coaching on
network administration
Provides extra focus and resources that special projects demand
3Com engineers manage entire process from initial specifications to
post-project review
Using structured methodology, requirements are identified, projects
planned and progress of implementation activities tracked
advance hardware replacement, telephone technical support and
software upgrades
This service provides speedy access to 3Com shipment of advance
hardware replacements, software upgrades and telephone support
Self-paced and instructor-led technology and product courses, plus
certification programs
3Com Switch 4500 10/100 Family
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