Troubleshooting - Pioneer VSX-839RDS Operating Instructions Manual

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
Symptom
The power does not turn ON.
The unit does not respond when
the buttons are pressed.
No sound is output when a
function is selected.
No image is output when a
function is selected.
Considerable noise in radio
broadcasts.
Broadcast stations cannot be
selected automatically.
Subwoofer output is very low.
When playing an LD the SIGNAL
2
SELECT is on RF but there is
still no sound.
When playing a DTS source the
5.1 Channel indicator doesn't light.
Cause
• The power plug is disconnected.
• The protection circuit may have
been activated.
• Static electricity caused by dry air.
• Improper connections.
• Sound is muted.
• The volume is turned down.
• The TAPE 2 MONITOR is ON.
• Speakers are turned OFF.
• DIGITAL/ANALOG switch is set
incorrectly.
• Improper connections.
• The input source is not properly
selected.
• Incorrect frequency.
• The antenna is not connected.
2
• RF and/or digital cables are near
the antenna terminals and wires.
FM broadcasts
• The FM antenna is not fully
extended or is poorly positioned.
• Weak radio signals.
AM broadcasts
• The AM antenna is poorly
positioned.
• Weak radio signals.
• Interference caused by other
equipment (fluorescent lamp,
motor, etc.).
• Weak radio signals.
• Settings route signal away from Sub
woofer.
• The LD is not a Dolby Digital
compatible disc.
• The DTS source is not 5 channels.
Techno Tidbits & Problem-solving
Remedy
• Connect the power plug to the wall
outlet.
• Plug in again. If it still doesn't work
call a service center.
• Disconnect the power plug from the
outlet, and insert again.
• Make sure the component is
connected correctly (see p. 12 – 21).
• Press MUTE on the remote control.
• Adjust MASTER VOLUME.
• Press the TAPE 2 MONITOR button.
• Press SPEAKERS (A/B) to select the
speakers you connected.
• Set SIGNAL SELECT (see p. 51).
• Make sure the component is
connected correctly (see p. 14 – 17).
• Press the correct function button.
• Tune in the correct frequency.
• Connect the antenna (see p. 18).
2
• Route RF and digital cables away
from the antenna terminals and wires.
• Fully extend the FM wire antenna,
position for best reception, and
secure to a wall.
• Connect an outdoor FM antenna (see
p. 18).
• Adjust the direction and position for
best reception.
• Connect an additional internal or
external AM antenna (see p. 18).
• Turn off the equipment causing the
noise or move it away from the
receiver.
• Place the antenna farther away from
the equipment causing the noise.
• Connect an outdoor antenna (see
p. 18).
• To get more signal to the subwoofer
set it to PLUS or choose SMALL for
the FRONT speakers (see p. 36 – 37).
• Set the SIGNAL SELECT to analog
(make sure your LD player is hooked
up with analog connections in addition
2
to digital and
p. 14).
• There is no problem with the receiver
but if you want 5 channel sound you
must play a 5 channel source.
RF connections, see
111
En