With the purchase of your new Monogram appliance, receive the assurance that if you ever
need information or assistance from GE, we'll be there. All you have to do is call—toll-free!
GE Answer Center®
You can call any time. The GE Answer Center
service is open 24 hours a day, 7 days a week.
In-Home Repair Service
We provide expert repair service, scheduled at a time
that's convenient for you.
For Customers With Special Needs...
GE will provide Braille controls for a variety of
Monogram appliances, and a brochure to assist in
planning a barrier-free kitchen for persons with
With a service contract GE Consumer Service will still
be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances
can have parts or accessories sent directly to their home.
VISA, MasterCard and Discover cards are accepted.
If for some reason you are not happy with the service you
receive, here are three steps to follow for further help.
First, contact the people who serviced your appliance.
Explain why you are not pleased.
Next, if you are still not pleased, write all the
details—including your phone number—to:
Louisville, KY 40225
Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.
With a multiple-year contract, you're assured of future
service at today's prices.
Finally, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606