Service Telephone Numbers.
GE Answer Center
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service
Expert GE repair service is only a phone call away.
Special Needs Service
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
Purchase a GE service contract while your warranty is still in effect and you'll receive a substantial discount. GE Consumer Service
will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard
and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to
qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225
GE Water Filtration System Warranty.
All warranty service provided by our SmartWater™ Authorized Servicer Network.
For service, call 800-GE-CARES.
For The Period Of:
GE Will Replace:
Any part of the Water Filtration system (excluding filters) which fails due to a defect in materials or workmanship.
From the date of the
What GE Will Not Cover:
Service trips to your home to teach you how to use the product.
Failure of the product if it is abused, misused, or used for other
than the intended purpose or used commercially.
Use of this product where water is microbiologically unsafe or of
unknown quality, without adequate disinfection before or after the
system. Systems certified for cyst reduction may be used on
disinfected water that may contain filterable cysts.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are, consult your local or state consumer affairs office or your state's Attorney General.
During this limited one-year warranty, GE will also provide, free of charge, all labor (does not include service trip to
home) to replace the defective part.
Warrantor: General Electric Company. Louisville, KY 40225
Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods or acts of
Incidental or consequential damage to personal property caused by
possible defects with this appliance.