Troubleshooting Tips; Before You Call For Service - GE GNSV70FBL Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below
first and you may not need to call for service.
Problem
Water contains tiny
black particles
Water has air bubbles
and is cloudy
Indicator light on the
faucet base is flashing
Indicator light on the
faucet base is not blinking
Indicator light on the
faucet base is not
working when new
battery is installed
Chlorine taste and/or
odor in the product water
Water dispenses
very slowly
Fittings are leaking
No water dispensing
from system
16
Possible Causes
New filter canisters contain
activated carbon, which is a
harmless black powder.
Air in system after installation.
Six months usage has occurred.
This is the maximum life of
the filter canisters.
Normal operation.
Battery may need to be replaced.
Battery may need to be
replaced or it may have been
installed incorrectly.
The filter canisters are no
longer removing chlorine
from the water supply.
The filters have been installed
for too long.
The filter canisters have
become clogged.
Tubing may not be installed
properly.
Shut off valve may be
turned off.
Filter canisters not fully
installed.
What To Do
• Turn on the filtered water faucet and allow these harmless carbon
particles to purge from the canisters. Turn off the faucet when the
water is clear.
• Will go away after water runs for a while.
• Replace both filter canisters and battery in the faucet base.
• Does not blink until 6 months of operation has passed.
• Normally the light is not on. The light blinks every 30 seconds to
indicate a filter change is needed. This occurs about every 6 months.
• Replace battery. Indicator light will blink rapidly 5 times to indicate
proper installation and operation.
• Observe orientation markings on the holder and install correctly.
Replace battery if it is old.
• Replace the filter canisters.
• A six-month change-out period is recommended. Replace both
filter canisters.
• High sediment levels can cause premature clogging. Replace both
filter canisters.
• Fully follow the installation instructions and be sure the tubing is
installed to the proper depth.
• Open the shut off valve.
• Fully follow the filter replacement instructions.