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Customer Delivery Checklist
DEALERShiP
SALES CONSULTANT
ViN
PRESENTATiON OF OWNER'S MATERiALS:
Review the following items with the customer
Smart Start guide
• R emove this checklist from
Smart Start Guide
• P ersonalization Features
(including all Auto Lock/Unlock
function settings, refer to your
Owner's Manual)
Warranty information
Warranty Start Date:
Customer initial:
• B asic Vehicle –
36 months/36,000 miles
• Roadside assistance program
SERViCE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
1406031_14a_Mazda_CX-9_SSG_071013.indd 32
DATE
CUSTOMER'S NAME
E-MAiL
www.MyMazda.com
• O ffer to register customer on
www.MyMazda.com
Owner's Manual
Maintenance Passport
Floor Mats
• E nsure floor mats are properly
hooked after cleaning
• D o not install two floor mats, one on
top of the other, on the driver side
• A ccessory rubber floor mats should
be cleaned with mild soap and
water only
7/10/13 9:04 AM
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