Service And Support - HP Compaq 4000 Pro series Quickspecs

QuickSpecs
Standard Features and Configurable Components (availability may vary by country)
Value Added Software
Computer Setup Utility
HP Connect Solutions
Norton Internet Security 2011*
Roxio Creator Business
HP Power Assistant
PC Network Clone
PDF Complete Corporate Edition
* 60 day trial period for Norton Internet Security 2011 software. Internet access required to receive updates. First update included.
Subscription required for updates thereafter.
** Microsoft Office 2010 Preloaded includes reduced functionality versions of Word and Excel. Purchase of Product Key required to
activate full Office 2010 suite available at participating resellers/retailers and http://www.office.com.
HP Client Management Solutions
http://www.hp.com/go/easydeploy)
HP Client Automation Starter*
HP SoftPaq Download Manager
* Available from your HP Sales Representative or HP Channel Partner
Value Added Services and Features
HP Stable Platform Program
HP Product Change Notification Program

Service and Support

On-site warranty and service¹: This limited warranty and service offering delivers parts, labor and on-site repair for terms up to 5
years. Response time is next business day² and includes free telephone support³ 24 x 7. Some countries/regions do not offer one year
onsite and labor.
1
Terms and conditions may vary by country. Certain restrictions and exclusions apply.
2
On-site services may be provided pursuant to a service contract between HP and an authorized HP third party provider, and is not
available in certain countries. Global service response times are based on commercially reasonable best effort and may vary by
country.
3
Technical telephone support applies only to HP configured, HP and HP qualified third party hardware and software. Toll-free calling
and 24 x 7 support may not be available in some countries.
Chipset
Intel B43 Express with Intel GMA 4500 Graphics
(included with select models; not included when configured with FreeDOS)
(available for free download from the Internet)
DA - 13860 North America — Version 14 — August 14, 2013
HP Compaq 4000 Pro Series
Corel WinDVD
Microsoft Office 2010 preloaded (purchase of a Product Key
required to activate a full Office 2010 suite)**
Mozilla Firefox for HP Virtual Solutions
HP Virtual Rooms
Huddle
HP Client Catalog for Microsoft SMS
HP Systems Software Manager
Factory Express Deployment and Lifecycle Services
Business-to-Business Portals
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