Troubleshooting Guide - Niles SI-1650 Installation Manual

TROUBLE-SHOOTING GUIDE
When there is a problem consult this guide first. If the problem persists, or you
have additional questions, call your local Niles dealer or call Niles Technical
Support at 1-800-289-4434. The most common problems relate to hook up. Have
your configuration worksheet handy when you call.
Symptom
No sound on one
channel
No sound on some or
all channels
Hum from all the
speakers
Amp will not turn on
38
Possible Causes and Test Procedure
Short circuit or loose wire at speaker or amplifier terminals. Check that connections are secure
and that there are no loose strands of wire crossing from the positive to the negative terminal
at the back of the amplifier and the speaker.
Short circuit or a break in the speaker wire. Disconnect the speaker wire at both ends, separate
the 2 conductors at both ends and test with a meter for a short circuit. If there is no short,
connect the two conductors at one end and test with a meter for continuity.
Speaker is not working. Connect the speaker to a channel that plays another speaker. Audio
cable to dedicated input is bad. Connect the non-working channel input to another cable that is
known to be good.
Adjacent channel set to High Power Mode. Check your configuration worksheet for the correct
setting and verify. The thermal protection circuit has operated because of overheating caused
by overdriving or inadequate ventilation. Check front panel status LEDs.
Check your configuration worksheet and verify all settings.
Audio cable to the inputs is bad. Connect the nonworking channel input to another cable that is
known to be good. Some or all of the internal amplifier fuses are blown. (Return the amplifier to
your dealer for service).
Hum may be caused by a ground loop between two components in the system. Test for a
ground loop by reversing the AC plugs of any components in the system with non polarized AC
plugs.
Check for faulty cables, faulty source material, an ungrounded phono system, cable TV feed or
a defective component.
Master power switch must be on.
AC power cord must be plugged into a working outlet.
Test that the AC power receptacle is working. If the outlet tests O.K., the internal fuses are
blown. Return the amplifier to your dealer for service.
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