Kenmore 796.2927 Series Use & Care Manual page 29

BEFORE CALLING FOR SERVICE
Problem
• Control panel is asleep
Washer won't
operate • Washer is unplugged
• Water supply is turned off
• Controls are not set properly
• Lid is open-safety feature prevents
the washer from filling and operation
when lid is up
• Circuit breaker/fuse is tripped/blown
• Electronics need to be reset
• START was not pressed after a
cycle was set
• Extremely low water pressure
• Washer is too cold
• Filter clogged or fill hoses may be
Washer not filling
kinked
properly
• Energy efficiency
• Insufficient water supply
• The washer lid is open
• Incorrect fill hose connection
• Water fill optimization
TROUBLESHOOTING GUIDE
(cont.)
Possible Causes
• This is normal. Press POWER.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Make sure the cycle was set correctly, close the lid and
press START.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or reset
breaker. The washer should have a dedicated circuit.
• Press the POWER button, then reselect the desired cycle
and press the START/PAUSE button.
• Press the POWER button then reselect the desired cycle
and press the START/PAUSE button.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm up
before pressing POWER. Otherwise, the display will not
come on.
• Make sure that filters (blue and orange screens must be free
of solids) on the unit are not clogged. Refer to the filter
cleaning instructions on page 24.
Check that fill hoses are not kinked or clogged.
• This is an energy-efficient washer. As a result the tempera-
ture settings for this washer may be different than
non-energy-efficient washers.
• Make sure that the water supply is turned on. Make sure
that the water faucets are turned to their completely open
positions.
• The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation, all
functions will stop, including water filling.
• Make sure that the fill hoses connect the hot water supply to
the hot inlet on the washer, and the cold water supply to the
cold inlet on the washer (hot to hot, cold to cold).
• Water may not cover the top level of the clothes. This is
normal for this high-efficiency washer. The water fill is opti-
mized by the system for best wash performance.
29
Solutions