Kenmore 796.2927 Series Use & Care Manual page 27

BEFORE CALLING FOR SERVICE
Problem
Water in the washer drains • Drain pump filter clogged.
slowly or not at all, or the
• Drain hose is bent, pinched, or
display shows:
• Drain pump failed.
Washer fills with water • Water supply taps are not open fully.
slowly or not at all, or the
• Water line hoses are kinked,
display shows:
• Water inlet filters are clogged.
• Water pressure to tap or house is
Washer will not turn on • Power cord is not properly plugged in.
• House fuse is blown, circuit breaker
The display shows: • The lid is not closed properly.
The display shows: • Lid lock switch error
Wash cycle time is longer • The washer automatically adjusts
than usual
The display shows: • Water level is too high due to a
The display shows: • Clutch error
TROUBLESHOOTING GUIDE
(cont.)
Possible Causes
clogged.
pinched, or bent.
too low.
has tripped, or power outage has
occurred.
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
faulty water valve.
27
Solutions
• Check and clean drain pump filter.
• Make sure the drain hose is free of clogs, kinks, etc., and is
not pinched behind or under the washer.
• Call for service.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched. Be careful
when moving the washer.
• Clean the inlet filters. See the Care and Cleaning section.
• Check another faucet in the house to make sure that
household water pressure is adequate
• Make sure that the plug is plugged securely into a grounded,
3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it correct-
ed by a qualified electrician.
• Make sure that the lid is closed properly and press the
START/PAUSE button. After starting a cycle, it may take a
few moments before the tub begins to turn or spin. The
washer will not spin unless the lid is locked.
• If the lid is closed and locked and the open lid error mes-
sage is displayed, call for service.
• If you press the START button while the lid is open, dE error
message will be displayed.
• Make sure that the lid is closed properly and press the
START/PAUSE button. The washer will not spin unless the
lid is locked.
• If the lid is closed and the lid lock error message is
displayed, call for service.
• This is normal. The washer adjusts cycle time automatically
to provide optimal results for the selected cycle.
• Close the water taps, unplug the washer, and call for
service.
• Mechanical failure.
• Unplug the washer, and call for service.