Homeowner Troubleshooting - Honeywell TrueSTEAM Operating Manual

Homeowner troubleshooting

If you have difficulty with TrueSTEAM, please try the following suggestions.
Most problems can be corrected quickly and easily.
Problem
Low humidity Humidifier heater is
not operating
Rapid air changes.
Drafts (cold air
is dry and is an
added load for the
humidifier)
High Humidity Condensation on
walls
Heavy
condensation on
windows
Call for TrueSTEAM has
Service LED detected one of 15
is blinking system faults.
Look For
TrueSTEAM Direct-Injection Humidifier
What to Do
• Confirm that power light is on.
• Set the humidistat higher.
• Check that the furnace power is on.
• Reset your circuit breaker or check for blown fuse.
• If fault persists, turn humidistat off, unplug unit,
reset circuit breaker and call a professional HVAC
contractor.
• Keep doors and windows closed.
• Close fireplace damper when not in use.
• Keep exhaust fan running time to a minimum.
• Seal around doors and windows.
• Turn off the humidity control until condensation is
completely evaporated. Lower humidistat setting to
prevent reoccurance of condensation (see pages 2–4
for controlling humidity levels).
• Turn humidity control down low enough to eliminate
condensation caused by moisture from bathing,
mopping, cooking, etc. If moisture persists, more
ventilation is needed.
• Press Reset button.
• If fault persists, turn off power supply to the
humidifier, and turn back on.
• If fault persists, call a professional HVAC contractor.
 69-2035EFS—0