Troubleshooting; Year Limited Warranty - Honeywell MISTMATE HUL520BC Manual

TROUBLESHOOTING

If your humidifier is not working properly, refer to the following:
Problem Possible Cause
Power Knob is turned "On (O)" Unit not plugged in
and the Power Knob light is off
No power at outlet
Power is on and little or No water in tank
no mist is produced
Unit is not level
Mineral deposits on
nebulizer
Power setting may be
too low
Water Tank or Base were
washed with detergent
Water overflows Tank may be damaged
from Reservoir
Tank Cap is not tight
Tank Cap Seal may
be missing
Condensation forms around
Mist intensity is set
humidifier or on windows
too high for room size or
and walls
pre-existing humidity level
Humidifier may be too close
to wall or window
NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water
supply will affect the efficiency of operation of this unit. Customer failure to follow these
instructions may void the warranty.
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Solution
Plug unit in
Check home circuits, fuses,
test outlet
Fill Water Tank
Place on a level surface
Clean nebulizer (refer to
Weekly Cleaning instructions)
Turn the Power Knob to
increase output
Rinse thoroughly with
clean water until there
is no foam or smell of
cleaning solution
Check the Tank for any
cracks or damage
and replace if necessary
Close Tank Cap to lock
position
Check to see if Seal is
attached to Tank Cap. If not,
contact Consumer Relations
Decrease mist output to
lower setting or open door
to the room
Move humidifier away from
wall or point Mist Outlet
away from wall or window

2 YEAR LIMITED WARRANTY

You should first read all instructions before
attempting to use this product.
A. This 2 year limited warranty applies to
repair or replacement of product found to
be defective in material or workmanship.
This warranty does not apply to damage
resulting from commercial, abusive,
unreasonable use or supplemental damage.
It also does not apply to the filter or Protec
Cartridge. Defects that are the result of
normal wear and tear will not be considered
manufacturing defects under this warranty.
KAZ USA, INC. IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion
or limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you also may have other rights
which vary from jurisdiction to jurisdiction.
This warranty applies only to the original
purchaser of this product from the original
date of purchase.
B. At its option, Kaz USA, Inc. will repair or
replace this product if it is found to be
defective in material or workmanship.
C. This warranty does not cover damage
resulting from any unauthorized attempts
to repair or from any use not in accordance
with the instruction manual.
D. Return defective product to Kaz USA, Inc.
with a brief description of the problem.
Include proof of purchase and a $10
US/$15.50 CAN check or money order
for handling, return packing and shipping
charges. Please include your name, address
and a daytime phone number.
You must prepay shipping charges.
We suggest having tracking or delivery
confirmation. Send to:
In U.S.A.:
Helen of Troy
Attn: Returns Department
1 Helen of Troy Plaza
El Paso, TX 79912
™
USA
In Canada:
Kaz Canada, Inc.
Attn: Returns Department
510 Bronte Street South
Milton, ON L9T 2X6
Canada
Please go to www.kaz.com and register
your product under the Customer Care
Center and receive product information
updates and new promotional offers.
In US
For Responsible recycling, please visit:
www.1800recycling.com
Kaz USA, Inc
© 2014 . All Rights Reserved
Manufactured by Kaz USA, Inc.
250 Turnpike Rd.
Southborough, MA 01772
Distributed by Kaz Canada, Inc.
510 Bronte St. S., Milton, ON L9T 2X6
www.kaz.com/honeywell
consumerrelations@kaz.com
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