Troubleshooting Guide - NIX Hu-Motion X08D User Manual

9. Troubleshooting Guide

If you don't find a solution to your problem, you can check out the FAQ section on our
website or contact our Technical Support via the website.
No power:
Press and hold the power button on the back of the frame for 3 seconds. If you
suspect the power adapter might be faulty, email 'support@nix-digital.com' and we
will provide a replacement.
No power:
Please check whether the battery has power. Replace with a new battery if
necessary.
z Can not read the CARD or USB:
Please confirm whether there is storage in the card or USB device.
Empty devices cannot be read.
z Can not play the file:
Please confirm if the file format is compatible with the player.
z Display too bright or too dark:
Please adjust the brightness or contrast in the setup menu.
z The Screen is light or no color:
Please adjust the color and contrast setup.
z No sound:
Please check whether the volume is correct and the player is not in Mute mode.
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