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HP Cash Drawers for Point of Sale
System
User Guide

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   Summary of Contents for HP Heavy Duty Cash Drawer

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    HP Cash Drawers for Point of Sale System User Guide...

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    © 2006–2013 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental...

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    About This Guide This guide provides information on setting up and using the HP Cash Drawers for Point of Sale System. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

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    About This Guide...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features ............................1 HP Cash Drawers ..........................1 Identifying Cash Drawer Components ....................2 2 Operating the Cash Drawer ..........................5 Connecting and Locking the Cash Drawer ................... 5 Assembling the Heavy Duty, Standard Duty and USB Cash Drawers ..........7 Installing the Flip-Top Cash Drawer .....................

  • Page 7: Product Features, Hp Cash Drawers

    HP Flip-Top Cash Drawer Figure 1-3 HP Standard Duty Printer-Driven and USB Cash Drawers HP Cash Drawers are designed to work with point of sale system hardware and program applications. The cash drawers feature: ● Deep inner drawer compartment to hold coin rolls and packaged currency with divided areas for separating various bill and coin denominations.

  • Page 8: Identifying Cash Drawer Components

    Inner drawer divider assembly kit. ● Two security keys are included with the cash drawer when shipped. ● The cash drawer is shipped in the locked open position (Heavy Duty Cash Drawer only). ● Removable inner drawer. ● HP POS printer/cash drawer interface cable provided.

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    Figure 1-5 HP Flip-Top Cash Drawer Components Figure 1-6 HP Standard Duty Printer Driven and USB Cash Drawer Components NOTE: The cash drawer's till design will vary by country. (Heavy Duty, Standard Duty, and USB Cash Drawers only) Table 1-1...

  • Page 10

    Refer to Connecting and Locking the Cash Drawer on page Industrial ball bearing slides for durability and long life (Heavy Duty Cash Drawer only). Latch mechanism provides consistent operation. Inner drawer for coin roll storage and configuration compartments.

  • Page 11: Operating The Cash Drawer, Connecting And Locking The Cash Drawer

    The printer interface cable provided with the cash drawer is designed to work with HP POS printers. If you are connecting the cash drawer to a printer other than HP POS printers, select the appropriate interface cable for your printer model.

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    Table 2-1 Lock Options (Heavy Duty Cash Drawer) (continued) Select This Lock Option To Do This Online Operation of the cash drawer is driven electronically by the printer. Manual Open Allows manual access to the contents of the cash drawer.

  • Page 13: Assembling The Heavy Duty, Standard Duty And Usb Cash Drawers

    Table 2-3 Lock Options (Standard Duty and USB Cash Drawers) (continued) Select This Lock Option To Do This Online Operation of the cash drawer is driven electronically by the printer. Locked Open/Locked Prevents the cash drawer from being opened or closed by an Closed electrical signal from the printer or USB source (depending on model).

  • Page 14

    Remove the base from the case: ● To remove the base from the Heavy Duty Cash Drawer, use a #2 Phillips screwdriver to remove the two screws that secure the base to the case, then slide the base assembly out towards the front.

  • Page 15: Installing The Flip-top Cash Drawer

    ● To remove the base from the Standard Duty Cash Drawer, use a #2 Phillips screwdriver to remove the six screws that secure the base to the case, then lift the base assembly off the case. Figure 2-6 Removing the Case (Standard Duty Cash Drawer) Remove the till and inner drawer from the cash drawer.

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    Open the till cover and locate the four screw holes in the inside bottom area of the Flip-Top Cash Drawer. Figure 2-7 Screw Holes Secure the cash drawer to the work surface with the four mounting screws installed through the holes on the inside bottom of the case.

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    Removing the Inner Drawer Lift the inner drawer out of the cash drawer using the two handles located on top of the inner drawer. Figure 2-9 Removing the Inner Drawer Remove the locking till cover from the cash drawer by inserting the key into the lock (1) and rotating 90 degrees and lifting the till cover off the cash drawer with the two handles (2).

  • Page 18: Maintenance Guidelines

    Replacing the Drawer With the drawer front tipped down at an inclined angle, insert the drawer into the case about two inches. Lift the drawer up until it stops, and pull the drawer out until it stops and drops into the operating (horizontal) position.

  • Page 19: Solving Common Problems

    Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Table A-1 Solving Common Problems Problem Possible Cause Solution Lock assembly does not lock. Keys may need to be replaced Order a new cash drawer with keys.

  • Page 20: Appendix A Troubleshooting, Online Technical Support, Preparing To Call Technical Support, Ordering Cash Drawer Accessories

    HP authorized service provider for HP Point of Sale System products. If you are connecting your cash drawer to a POS printer other than HP POS printers, select the appropriate interface cable for your printer model.

  • Page 21: Hp Cash Drawers

    411 x 415 x 110 mm (16.2 x 16.3 x 4.3 in) (with feet) Till Bill and coin configurations vary by country. See table 4-2 for Heavy Duty Cash Drawer model. See table 4-3 for Standard Duty Cash Drawer model. Media Storage...

  • Page 22: Appendix B Technical Specifications

    Table B-2 Regional Cash Drawers (Heavy Duty Cash Drawer only) (continued) Country Bills Coins Order Part Number Bosnia FK182AA#ER2 Canada FK182AA#ABC China FK182AA#AB2 Croatia FK182AA#ER2 Egypt FK182AA#A2N Finland FK182AA#ABX France FK182AA#ABB Germany FK182AA#ABB Great Britain/Northern FK182AA#ABU Ireland Hong Kong FK182AA#AB5...

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    FK182AA#AKL United Arab Emirates FK182AA#ABV United States FK182AA#ABA To order HP regional tills or for an update on available regional tills, go to http://www.hp.com for HP Point of Sales (POS) Systems. Table B-3 Regional Cash Drawers (Standard Duty and USB Cash Drawers only)

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    Switzerland QT457AA#ABB Taiwan QT457AA#AB4 Thailand QT457AA#AB4 United Arab Emirates QT457AA#ABB United States QT457AA#ABA To order HP regional tills or for an update on available regional tills, go to http://www.hp.com for HP Point of Sales (POS) Systems. Appendix B Technical Specifications...

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