HP 12500 Series Specification page 31

QuickSpecs
Technical Specifications
Management
Services
HP 12518 AC Switch Chassis (JF430C)
EN
ESD
Radiated
EFT/Burst
Surge
Conducted
Power frequency
magnetic field
Voltage dips and
interruptions
Harmonics
Flicker
IMC - Intelligent Management Center; command-line interface; out-of-band management (serial RS-232C);
SNMP Manager; Telnet; RMON1; FTP; in-line and out-of-band; terminal interface (serial RS-232C); modem
interface
3-year, 4-hour onsite, 13x5 coverage for hardware (UW984E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UW987E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (UW990E)
3-year, 24x7 SW phone support, software updates (UW993E)
Installation with minimum configuration, system-based pricing (UX034E)
4-year, 4-hour onsite, 13x5 coverage for hardware (UW985E)
4-year, 4-hour onsite, 24x7 coverage for hardware (UW988E)
4-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UW991E)
4-year, 24x7 SW phone support, software updates (UW994E)
5-year, 4-hour onsite, 13x5 coverage for hardware (UW986E)
5-year, 4-hour onsite, 24x7 coverage for hardware (UW989E)
5-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone (UW992E)
5-year, 24x7 SW phone support, software updates (UW995E)
3 Yr 6 hr Call-to-Repair Onsite (UW996E)
4 Yr 6 hr Call-to-Repair Onsite (UW997E)
5 Yr 6 hr Call-to-Repair Onsite (UW998E)
1-year, 4-hour onsite, 13x5 coverage for hardware (HR494E)
1-year, 4-hour onsite, 24x7 coverage for hardware (HR495E)
1-year, 6 hour Call-To-Repair Onsite for hardware (HR498E)
1-year, 24x7 software phone support, software updates (HR497E)
1-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support and software updates
(HR496E)
Refer to the HP website at:
and product numbers. For details about services and response times in your area, please contact your local
HP sales office
DA - 13785 North America — Version 20 — January 16, 2014
EN 55024:1998+ A1:2001 + A2:2003
EN 61000-4-2; IEC61000-4-2
EN 61000-4-3; IEC61000-4-3
EN 61000-4-4; IEC61000-4-4
EN 61000-4-5; IEC61000-4-5
EN 61000-4-6; IEC61000-4-6
IEC 61000-4-8; EN61000-4-8
EN 61000-4-11; IEC61000-4-11
EN 61000-3-2, IEC 61000-3-2
EN 61000-3-3, IEC 61000-3-3
www.hp.com/networking/services
HP 12500 Switch Series
for details on the service-level descriptions
Page 31