Dell Software And Peripherals (Canada Only) - Dell W1700 - 17" LCD TV User Manual

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral
products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties
vary from product to product. Consult your product documentation for specific warranty information. More information may also be
available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products
we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the
hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage
you to contact the third-party software and peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer)
such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you
purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of
Dell's limited warranties are described in preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return
Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice
for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on
your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You
must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new
condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of
the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.
1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware
products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date.
Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts
removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and
building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or
modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end
user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number,
name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and
software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements