Dell W1700 - 17" LCD TV User Manual page 35

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded
hardware:
Portable computer batteries carry a 1-year limited warranty.
Projector lamps carry a 90-day limited warranty.
Memory carries a lifetime limited warranty.
Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which
the monitor will be connected.
Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for
reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for the Dell computer on which such
parts are installed.
The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not
extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service
Tag or order number available.
Individual Home Consumers :
Technical Support
Customer Service
Individual Home Consumers who purchased through an
Employee Purchase Program:
Technical Support and Customer Service
Home and Small Business Commercial Customers:
Technical Support and Customer Service
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value-Added Resellers
(VARs):
Technical Support and Customer Service
Government and Education Customers:
Technical Support and Customer Service
Dell-Branded Memory
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day
limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable
product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the
products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired
or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are
available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy
U.S. Only
1-800-624-9896
1-800-624-9897
1-800-822-8965
1-800-456-3355
1-800-822-8965
1-800-234-1490
1-888-363-5150