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Dell Vostro 1700 Owner's Manual

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Dell™ Vostro™ 1700 Owner's Manual
Model PP22X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Also See for Dell Vostro 1700

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   Summary of Contents for Dell Vostro 1700

  • Page 1

    Dell™ Vostro™ 1700 Owner’s Manual Model PP22X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Trademarks used in this text: Dell, the DELL logo, Vostro, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, Outlook, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows XP Microsoft Windows Vista™ Setting Up a Printer Printer Cable Connecting a USB Printer ....

  • Page 4

    Key Combinations System Functions Display Functions Battery Power Management Microsoft Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Contents ....

  • Page 5

    Playing Media ..... . Playing Media Using Dell Travel Remote Copying CD and DVD Media How to Copy a CD or DVD...

  • Page 6

    Connecting Your Computer to a TV or Audio Device S-Video and Standard Audio S-Video and S/PDIF Digital Audio Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Component Video and Standard Audio Component Video and S/PDIF Digital Audio Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks...

  • Page 7

    ......What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell™ Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™...

  • Page 8

    Dell PC Checkup Dell Network Assistant DellConnect Drive Problems Optical drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start...

  • Page 9

    Printer Problems ..... Scanner Problems ....

  • Page 10

    ... . . Returning a Hard Drive to Dell ..... .

  • Page 11

    ......Removing the Card Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery 14 Dell™ QuickSet Features 15 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips .

  • Page 12

    17 Specifications 18 Appendix Using the System Setup Program Cleaning Your Computer Dell Technical Support Policy (U.S. Only) Contents AutoTech Service ....Automated Order-Status Service .

  • Page 13

    FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary ......Index .

  • Page 14

    Contents...

  • Page 15: Finding Information

    Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 138) or run the Dell Support 3 utility (see "Dell Support" on page 110). Readme files may be included on your Drivers and Utilities media to provide...

  • Page 16

    Finding Information Find It Here Setup Diagram Microsoft Windows XP and Windows Vista™ Help and Support Center Click Start Dell User and System Guides System Guides. Click the User’s Guide for your computer. Service Tag and Microsoft Windows ® Product Key...

  • Page 17

    • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...

  • Page 18

    Click the topic that describes your problem. Follow the instructions on the screen. Dell QuickSet Help To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area. For more information on Dell QuickSet, see "Dell™ QuickSet Features" on page 185.

  • Page 19

    Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.

  • Page 20

    Finding Information...

  • Page 21: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 22: Front View

    Front View camera indicator (optional) display latch power button device status lights About Your Computer camera (optional) display keyboard touch pad...

  • Page 23

    (may take several seconds). K E Y B O A R D — For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 47. media control buttons Dell™ MediaDirect™ button digital array microphones About Your Computer ®...

  • Page 24

    D E V I C E S T A T U S L I G H T S The blue lights located to the right of the keyboard indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

  • Page 25

    ® Bluetooth status light – Turns on when an internal card with Bluetooth wireless technology is enabled. NOTE: The internal card with Bluetooth wireless technology is an optional feature. The computer. For more information, see the documentation that came with your card.

  • Page 26

    I R E C T ™ Dell MediaDirect (see "Using Dell MediaDirect™" on page 65). K E Y B O A R D S T A T U S L I G H T S The blue lights located above the keyboard indicate the following: Turns on when the numeric keypad (Num Lock) is enabled.

  • Page 27: Left Side View

    W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...

  • Page 28

    Network Locator light About Your Computer Disables wireless devices. Enables wireless devices. Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 99). • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found •...

  • Page 29: Right Side View

    Right Side View battery status light power light network connector (RJ-45) IEEE 1394 connector eject button audio connectors A U D I O C O N N E C T O R S Attach headphones to the Attach a microphone to the hard-drive activity light USB connectors (2) video connector...

  • Page 30

    O P T I C A L D R I V E — For more information about the optical drive, see "Using Multimedia" on page 59. E J E C T B U T T O N — Press the eject button to open the optical drive. M E M O R Y C A R D R E A D E R share digital photos, music, and videos stored on a memory card.

  • Page 31: Back View

    C O N N E C T O R S U S B Connect USB devices, such as a mouse, keyboard, or printer. Back View S-video TV-out connector AC adapter connector USB connector V I D E O O U T C O N N E C T O R Connects your computer to a TV.

  • Page 32

    A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. NOTE: Ensure the power cord is firmly attached to the AC adapter.

  • Page 33: Bottom View

    C O N S U M E R S E N S O R — Receives the signal from the Dell travel remote controller for basic multimedia navigation control. consumer IR sensor right speaker...

  • Page 34

    M E M O R Y M O D U L E C O I N module and the coin-cell battery. For additional information, see "Adding and Replacing Parts" on page 153. R I G H T S P E A K E R —...

  • Page 35: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 36: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using.

  • Page 37: Transferring Information To A New Computer

    ® Windows Vista NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button 3 Under Network and Internet, click Connect to the Internet.

  • Page 38

    NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.

  • Page 39

    5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears.

  • Page 40

    3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?).

  • Page 41: Microsoft Windows Vista

    NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue.

  • Page 42: Connecting A Usb Printer

    You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

  • Page 43: Power Protection Devices

    To install the printer driver, see "Reinstalling Drivers and Utilities" on page 138 and the documentation that came with your printer. 5 Click Add a local printer or Add a network, wireless, or Bluetooth printer. 6 Follow the instructions in the Add Printer Wizard.

  • Page 44: Line Conditioners

    NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted.

  • Page 45: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

  • Page 46: Microsoft ® Windows Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 47: Using The Keyboard And Touch Pad

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 52). Using the Keyboard and Touch Pad...

  • Page 48: Power Management

    Windows logo key and <Pause> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 49: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.

  • Page 50: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...

  • Page 51: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 52: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 53: Microsoft ® Windows ® Battery Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 54: Low-battery Warning

    90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 54).

  • Page 55: Using The Sleep Power State

    To enter Sleep state: • Click Start , click • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods: • Press the power button. • Close the display.

  • Page 56: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 57: Storing A Battery

    4 Slide and click the battery release latches to keep them open. 5 Slide the battery out of the bay. battery To replace the battery, slide the battery into the bay until it latches into place. Storing a Battery Remove the battery when you store your computer for an extended period of time.

  • Page 58

    Using a Battery...

  • Page 59: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive.

  • Page 60

    A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing media, click Help on the media player (if available). Using Multimedia Play. Move backward within the current track. Pause. Move forward within the current track.

  • Page 61: Playing Media Using Dell Travel Remote

    Playing Media Using Dell Travel Remote The Dell Travel Remote is designed to control Dell Media Direct and ® Windows Vista Media Center. It can work only with specified computers. For more details, go to the Dell Support website at support.dell.com.

  • Page 62: Copying Cd And Dvd Media

    Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 63: Using Blank Cd Or Dvd Media

    If you have two optical drives, select the drive into which you have • inserted your source disc and click the Copy Disc button to continue. The computer copies the data from the source disc to the blank disc. Once you have finished copying the source disc, the disc that you have created automatically ejects.

  • Page 64: Helpful Tips

    Media Type Read DVD+R DL DVD-R DL Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD.

  • Page 65: Adjusting The Picture

    Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.

  • Page 66: Connecting Your Computer To A Tv Or Audio Device

    You need the installation software to reinstall Dell MediaDirect. Contact Dell for assistance (see "Contacting Dell" on page 195). For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio...

  • Page 67

    Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.

  • Page 68

    S-video TV-out connector S/PDIF digital audio connector Pb (blue) component video-output connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: •...

  • Page 69: S-video And Standard Audio

    S-Video and Standard Audio audio connector standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 70: S-video And S/pdif Digital Audio

    4 Plug the single-connector end of the audio cable into the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

  • Page 71

    composite video adapter S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

  • Page 72: Composite Video And Standard Audio

    composite video adapter 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...

  • Page 73

    composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 74: Composite Video And S/pdif Digital Audio

    5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 75

    composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 76: Component Video And Standard Audio

    composite video adapter 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...

  • Page 77

    component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 78

    component video adapter 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 79: Component Video And S/pdif Digital Audio

    Component Video and S/PDIF Digital Audio S-video TV-out connector composite video cable Using Multimedia...

  • Page 80

    component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 81

    component video adapter component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 82: Enabling The Display Settings For A Tv

    Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.

  • Page 83

    4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see Windows Help and Support. To access Help and Support, click Start and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 84

    Using Multimedia...

  • Page 85: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 86: Installing An Expresscard

    Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 87. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.

  • Page 87: Removing An Expresscard Or Blank

    The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 88

    Using ExpressCards...

  • Page 89: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 90: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 91: Setting Up And Using Networks

    Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 92: Setting Up A Network

    Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a...

  • Page 93: Checking Your Wireless Network Card

    • A wireless router or access point • A wireless network card for each computer that you want to connect to your WLAN • A network cable with a network (RJ-45) connector Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations.

  • Page 94: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem. 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable"...

  • Page 95: Connecting To A Wlan

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 96: Mobile Broadband (or Wireless Wide Area Network)

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 97: What You Need To Establish A Mobile Broadband Network Connection

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start media that accompanied your card if you purchased it separately from your computer.

  • Page 98: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 99: Enabling/disabling The Dell Mobile Broadband Card

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "wireless switch"...

  • Page 100

    NOTE: The Wi-Fi Catcher Network Locator light appears only when the computer is turned off and the wireless switch is configured in the system setup program (BIOS) to control WiFi network connections. Setting Up and Using Networks...

  • Page 101: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 102: If Your Computer Is Lost Or Stolen

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 195). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 103

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 104

    Securing Your Computer...

  • Page 105: Troubleshooting

    (see "Using the System Setup Program" on page 205). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 15). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 106

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Troubleshooting ®...

  • Page 107

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 108

    Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select on your computer. Option Test Memory Test System Exit After you have selected the Test System option from the main menu, the following menu appears.

  • Page 109

    Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 195).

  • Page 110: Dell Support Center

    In addition, using your Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads.

  • Page 111: Dell Pc Tuneup

    • Learn more about Dell Support. • Turn Dell Support off. For more information about Dell Support, click the question mark (?) at the top of the Dell Support window. To access Dell Support: • Click the Dell Support icon desktop.

  • Page 112: Dell Pc Checkup

    2 Click Self Help→ Network /Internet→ Network Management. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem, and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the...

  • Page 113: Drive Problems

    To begin a live session with a Dell associate: 1 Click the Dell Support Center icon 2 Click Assistance From Dell→ Technical Support→ DellConnect→ Phone and follow the instructions. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 114: Hard Drive Problems

    Problems writing to a CD-RW or DVD+/-RW drive L O S E O T H E R P R O G R A M S steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive. U R N O F F L E E P T A T E I N...

  • Page 115: E-mail, Modem, And Internet Problems

    3 Click Properties→Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 116

    U N T H E O D E M E L P E R D I A G N O S T I C S Windows XP: 1 Click Start→ All Programs→ Modem Helper. 2 Follow the instructions on the screen to identify and resolve modem problems.

  • Page 117: Error Messages

    F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105). The operation requires a hard drive in the bay before it R I V E N O T R E A D Y —...

  • Page 118

    "Hard Drive" on page 155), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).

  • Page 119

    E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 105).

  • Page 120

    P E R A T I N G S YS T E M N O T F O U N D on page 155). If the problem persists, contact Dell (see "Dell Diagnostics" on page 105).

  • Page 121

    H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105). I M E D A Y C L O C K L O S T P O W E R corrupted.

  • Page 122: Expresscard Problems

    N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 105).

  • Page 123: Ieee 1394 Device Problems

    If your IEEE 1394 device is listed, Windows recognizes the device. F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 195).

  • Page 124: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).

  • Page 125: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start H E C K T H E A C A D A P T E R the computer and to the electrical outlet.

  • Page 126: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System

    H E C K T H E E L L E D I A menu to access Dell MediaDirect Help. O P L A Y M O V I E S W I T H T H E E L L...

  • Page 127: Other Software Problems

    Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played.

  • Page 128: Memory Problems

    U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 105). Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 129: Mobile Broadband (wireless Wide Area Network [wwan])

    Dell Mobile Broadband Card Utility. To access the utility, double-click the the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...

  • Page 130

    If the battery status light rapidly flashes See "Contacting Dell" on page 195. H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.

  • Page 131: Printer Problems

    2 If the printer is listed, right-click the printer icon. 3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

  • Page 132: Scanner Problems

    2 If the scanner is listed, Windows recognizes the scanner. E I N S T A L L T H E S C A N N E R D R I V E R instructions. Troubleshooting See the printer documentation for — See the scanner documentation for —...

  • Page 133: Sound And Speaker Problems

    — Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 105. — Press <Fn><End> to See the — Sound from —...

  • Page 134: No Sound From Headphones

    E M O T E C O N T R O L I S S T U C K I N T H E S L O T Check that you have not incorrectly stored the remote control into a non- Express Card slot. Contact Dell Technical Support for removing it. Touch Pad or Mouse Problems...

  • Page 135: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 105.

  • Page 136: If The Display Is Difficult To Read

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 105, then contact Dell (see "Contacting Dell" on page 195).

  • Page 137: Microsoft Windows Operating System

    2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 195). Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.

  • Page 138: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 139

    Windows Vista: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties.

  • Page 140

    5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program.

  • Page 141: Troubleshooting Software And Hardware Problems

    7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. Windows Vista: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue;...

  • Page 142: Restoring Your Microsoft Windows Operating System

    "Using Microsoft Windows System Restore" on page 148. • Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any Troubleshooting and click Help and Support.

  • Page 143

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center.

  • Page 144

    For more information: 1 Click the Windows Vista Start button 2 Type System Restore in the search field and press <Enter>. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows Device Driver Rollback"...

  • Page 145

    3 Click Undo my last restoration, and then click Next. Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell.

  • Page 146

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 147: Restoring Windows Xp

    • Dell PC Restore by Symantec returns your hard drive to the operating state it was in when you purchased the computer. It permanently deletes all data on the hard drive and removes any programs installed after you received the computer.

  • Page 148

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 149

    System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore only as the last method to restore your operating system.

  • Page 150

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 151

    To reinstall Windows, you need the following items: • Dell Operating System media • Dell Drivers and Utilities media NOTE: Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.

  • Page 152

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 153: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 153 and "Before Working Inside Your Computer" on page 154. You have read the safety information in your Dell Product Information • Guide. •...

  • Page 154: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 155: Hard Drive

    NOTICE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches.

  • Page 156: Removing The Hard Drive

    Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring your Microsoft Windows Operating System" on page 142 and "Reinstalling Drivers and Utilities"...

  • Page 157: Replacing The Hard Drive

    NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 4 Using the pull-tab on the hard drive, pull the hard drive out of the hard drive bay.

  • Page 158: Returning A Hard Drive To Dell

    6 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 138). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...

  • Page 159: Hinge Cover

    3 Remove the locking screw from the optical drive. 4 Using a plastic scribe, push the notch to release the optical drive from the bay. optical drive device security screw Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 160: Removing The Hinge Cover

    Removing the Hinge Cover 1 Follow the procedures in "Before You Begin" on page 153. 2 Open the display as far as it will open. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously.

  • Page 161: Keyboard

    Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 47. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 162: Replacing The Keyboard

    keyboard notch on keyboard Replacing the Keyboard 1 Hook the tabs and the keyboard connector along the front edge of the keyboard into the palm rest, and place the notch on the top of the keyboard on the tab on the base of the computer. 2 Keeping the keyboard flat against the computer base, slide the tabs on the bottom of the keyboard under the palm rest, and ensure the tab on the computer base slides into the notch on the top of the keyboard.

  • Page 163: Memory

    See "Specifications" on page 197 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. keyboard connector tab on computer base...

  • Page 164: Removing The Dimm A Memory Module

    Your computer has two user-accessible SODIMM sockets, one accessed from beneath the keyboard (DIMM A), and the other accessed from the bottom of the computer (DIMM B). NOTICE: If your computer has only one memory module, install the memory module in the connector labeled “DIMMA.”...

  • Page 165: Replacing The Dimm A Memory Module

    memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 166: Removing The Dimm B Memory Module

    To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Removing the DIMM B Memory Module The DIMM B memory module is located under the memory module/coin-cell battery cover on the bottom of the computer.

  • Page 167

    memory module/coin-cell battery cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 168: Replacing The Dimm B Memory Module

    securing clips (2) Replacing the DIMM B Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 169: Subscriber Identity Module

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity.

  • Page 170: Wireless Mini-cards

    NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1 Follow the procedures in "Before You Begin" on page 153. 2 In the battery bay, slide the SIM into the SIM compartment with the cut- off corner of the SIM facing away from the compartment.

  • Page 171: Removing A Wlan Card

    If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer supports three types of wireless Mini-Cards: • Wireless Local Area Network (WLAN) • Mobile Broadband or Wireless Wide Area Network (WWAN) • Wireless Personal Area Network (WPAN) Removing a WLAN Card 1 Follow the procedures in "Before You Begin"...

  • Page 172

    4 Disconnect the antenna cables from the card. WLAN antenna cable connectors (2) WLAN card 5 Release the card by pushing the metal securing tabs toward the WLAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 173: Replacing A Wlan Card

    metal securing tabs (2) mylar sleeve Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WLAN...

  • Page 174: Removing A Mobile Broadband Or Wwan Card

    3 Connect the appropriate antenna cables to the installing: • If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...

  • Page 175

    captive screws (2) Mini-Card cover Adding and Replacing Parts...

  • Page 176

    4 Disconnect the two antenna cables from the card. WWAN antenna cable connectors (2) WWAN card 5 Release the card by pushing the metal securing tabs toward the WWAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.

  • Page 177: Replacing A Mobile Broadband Or Wwan Card

    metal securing tabs (2) mylar sleeve Replacing a Mobile Broadband or WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card.

  • Page 178: Removing A Wpan Card

    3 Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle). 4 Secure unused antenna cables in the protective mylar sleeve. 5 Replace the cover and tighten the captive screws.

  • Page 179: Replacing A Wpan Card

    Replacing a WPAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WPAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WPAN...

  • Page 180: Replacing The Fcm

    metal securing tabs (2) Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the connector labeled "FCM." 2 Press the other end of the clicks into place.

  • Page 181: Internal Card With Bluetooth ® Wireless Technology

    Internal Card With Bluetooth Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 182: Coin-cell Battery

    securing tabs (2) card Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 183: Replacing The Coin-cell Battery

    4 Disconnect the coin-cell battery cable from the system board. coin-cell battery battery cable connector 5 Slide the battery out of the mylar sleeve. Replacing the Coin-Cell Battery 1 Connect the coin-cell battery cable to the system board. 2 Slide the coin-cell battery into the mylar sleeve. 3 Replace the cover and tighten the captive screw.

  • Page 184

    Adding and Replacing Parts...

  • Page 185: Dell™ Quickset Features

    • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows the lower-right corner of your screen.

  • Page 186

    Dell™ QuickSet Features...

  • Page 187: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 188: Travel Tips

    • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.

  • Page 189: Getting Help

    1 See "Troubleshooting Software and Hardware Problems" on page 141 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 105 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 194.

  • Page 190: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 193, and then see "Contacting Dell" on page 195. DellConnect...

  • Page 191: Autotech Service

    "Contacting Dell" on page 195. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 192: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 193: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 194). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 194

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 195: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 196

    Getting Help...

  • Page 197: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...

  • Page 198

    ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory slots must be populated and must match in size.

  • Page 199

    Ports and Connectors (continued) Consumer IR Mini-Card Modem Network adapter S-video TV-out Video Communications Modem: Type Controller Interface Network adapter Wireless Video Video type Data bus Video controller Video memory LCD interface TV support sensor compatible with Philips RC6 (receive only) three Type IIIA Mini-Card slots RJ-11 port...

  • Page 200

    Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA+ WXGA+ with TrueLife WUXGA with TrueLife Refresh rate Operating angle Specifications two-channel high-definition stereo Sigmatel STAC9205 High Definition Audio codec...

  • Page 201

    Display (continued) Viewing angles: Horizontal Vertical Pixel pitch: WXGA+ WUXGA Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth ±40° (WXGA+) typical ±65° (WUXGA) +15°/–30° (WXGA+) +45°/-55° (WUXGA) 0.255 mm 0.191 mm brightness can be controlled through...

  • Page 202

    Battery (continued) Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Specifications 20.4 mm (0.8 inch) 209.9 mm (8.26 inches) 0.48 kg (1.06 lb) (9 cell) 0.33 kg (0.7 lb) (6 cell)

  • Page 203

    AC Adapter (continued) Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating...

  • Page 204

    Environmental (continued) Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage): Operating Storage Altitude (maximum): Operating Storage Airborne Contaminant level Camera (Optional) Still Resolution Video Resolution...

  • Page 205: Appendix

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 206: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 207

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 208: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.

  • Page 209: Touch Pad

    Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 153). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 51). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.

  • Page 210: Media

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 211: Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hard- ware components integrated through CFI for the duration of the computer’s service...

  • Page 212

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 213: Macrovision Product Notice

    Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.

  • Page 214

    Appendix...

  • Page 215: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 216

    BD-RE — Blu-ray disc RE can be erased and re-recorded multiple times. BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup.

  • Page 217

    DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.

  • Page 218

    — Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer. DSL — Digital Subscriber Line — A technology that provides a constant, high-speed Internet connection through an analog telephone line.

  • Page 219

    ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.

  • Page 220

    Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.

  • Page 221

    hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.

  • Page 222

    — A data bus that provides a fast throughput for devices to the processor. LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device.

  • Page 223

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...

  • Page 224

    DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port.

  • Page 225

    PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.

  • Page 226

    (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution — The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image.

  • Page 227

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 228

    Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.

  • Page 229

    USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer.

  • Page 230

    video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.

  • Page 231

    WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800. XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF —...

  • Page 232

    Glossary...

  • Page 233: Index

    Index Numbers 8-in-1 memory card reader, 89 audio device connecting, 66 enabling, 82 audio. See sound battery charge gauge, 53 charging, 55 checking the charge, 52 performance, 51 power meter, 53 removing, 56 replacing coin-cell battery, 182 storing, 57 blanks ExpressCards, 85, 89 removing, 87, 90 Bluetooth wireless technology...

  • Page 234

    Drivers and Utilities media, 107 starting from your hard drive, 105 Dell MediaDirect about, 26 problems, 126 Dell Network Assistant, 112 Dell Support 3, 110 Dell Support Center, 110 Dell support site, 17 DellConnect, 112, 190 device latch release...

  • Page 235

    87 FCM. See Flash Cache Module Flash Cache Module, 179 hard drive description, 27, 34 problems, 114 replacing, 155 returning to Dell, 158 hardware Dell Diagnostics, 105 Hardware Troubleshooter, 141 hinge cover removing, 159 icons adjusting the size, 185...

  • Page 236

    59 media control buttons Dell MediaDirect button, 65 description, 25 memory DIMM A, 165 DIMM B, 166 installing, 163 removing, 164 memory card, 89 blanks, 90 installing, 89 reader, 30 removing, 90 types, 89 memory card reader, 89...

  • Page 237

    126 CD drive, 113 CD-RW drive, 114 computer crashes, 125-126 computer does not start up, 125 computer stops responding, 125 Dell Diagnostics, 105 Dell MediaDirect, 126 drives, 113 DVD drive, 113 error messages, 117 hard drive, 114 IEEE 1394 connector, 123...

  • Page 238

    31 System Restore, 148 system setup program commonly used options, 206 screens, 206 viewing, 206 Index taskbar Dell Mobile Broadband Card Utility, 129 QuickSet icon, 185 Safely Remove Hardware, 122 toolbars adjusting the size, 185 touch pad, 49 cleaning, 209...

  • Page 239

    uninterruptible power supply. See UPS UPS, 43 USB connector description, 31 User’s Guide, 16 video problems, 135 video controller determining configuration, 21 video controller configuration determining what controller is installed, 21 volume adjusting, 133 warranty information, 15 Windows Easy Transfer wizard, 37 Windows Vista Device Driver Rollback, 138...

  • Page 240

    Index...

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