Troubleshooting Tips; Before You Call For Service - GE 164D3333P185-1 Owner's Manual

Before You Call For Service...

Troubleshooting Tips

Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem
Top burners do not light
or do not burn evenly
Burners have yellow or
yellow-tipped flames
Burner flames very
large or yellow
Oven will
not work
Strong odor
34
Possible Causes
The pilots are not lit.
(on standing pilot models)
Plug on range is not
completely inserted in
the electrical outlet.
Burner holes on the side
or around the top of the
burner may be clogged.
Burners may not be fitted
correctly onto the mounting
brackets.
The combustion quality of
burner flames needs to be
determined visually.
LP gas is improperly
connected.
The thermostat capillary
bulb must be clean and
unobstructed.
The oven vent is blocked.
Oven control improperly set.
Incorrect cookware or
cookware of improper
size being used.
Oven bottom not securely
seated in position.
Improper air/gas ratio
in the oven.
This is temporary.
What To Do
• On models with standing pilots, lift the cooktop and
hold a lit match next to the pilot opening between the
front and rear burners.
• On models with electric ignition, make sure electrical
plug is plugged into a live, properly grounded outlet.
• Remove the burners and clean them with a safety pin
or paper clip. Make sure you do not enlarge the holes.
• Remove the burners and reinstall them properly.
• Use the illustrations below to determine if your burner
flames are normal. If burner flames look like A, call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.
A–Yellow flames B–Yellow tips
Call for service on outer cones
Normal for LP gas
• Check all steps in the Installation of the range
section.
• Make sure the thermostat capillary bulb (located in the
upper portion of the oven) is in the correct position, not
touching oven sides and not coated with anything.
• The oven vent, on the back of the range, must be
unobstructed.
• See the Using the oven sections.
• See the Using the oven for baking or roasting section.
• See the Care and cleaning of the range section.
• Adjust oven burner air shutter. See the Installation of
the range section.
• An odor from the insulation around the oven liner is
normal for the first few times the oven is used.
C–Soft blue flames
Normal for natural
gas