Product Warranty - Seagate ST9900805SS Product Manual

5.2.6.2.4 Log page entries
When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created by inserting a
new self-test parameter block at the beginning of the self-test results log parameter section of the log page. Existing data will
be moved to make room for the new parameter block. The drive reports 20 parameter blocks in the log page. If there are
more than 20 parameter blocks, the least recent parameter block will be deleted. The new parameter block will be initialized
as follows:
1. The Function Code field is set to the same value as sent in the DST command
2. The Self-Test Results Value field is set to Fh
3. The drive will store the log page to non-volatile memory
After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self-Test Results
Log page in non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed
by the drive. The self-test results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive
passed with no errors detected by the DST. If the field is not set to zero, the test failed for the reason reported in the field.
The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC,
ASCQ, and FRU are used to report the failure condition.
5.2.6.2.5 Abort
There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the
diagnostic.
You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause
a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms
will be reported as a 02 (self-test routine was interrupted by a reset condition).
5.2.7

Product warranty

See Section 1.0 for warranty contact information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved
containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids
the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact
your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier
experienced in handling computer equipment.
Storage
The maximum recommended storage period for the drive in a non-operational environment is 90 days. Drives should be
stored in the original unopened Seagate shipping packaging when ever possible. Once the drive is removed from the
Seagate original packaging the recommended maximum period between drive operation cycles is 30 days. During any
storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic
and electrical field specifications should be followed.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction
any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.
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