Troubleshooting - DeLonghi DEs02 series Instructions For Use Manual

and allow 1 cup of water to flow out of the steam nozzle.
close the variable steam knob and allow 1 cup of water
to flow out of the coffee outlet. Do not wait for the green
light to stop flashing.
4 switch off and unplug the coffee maker and leave the
machine to stand for 15 minutes.
5 Repeat step 3 and allow all the descaler to flow out of the
machine. switch off.
6 Thoroughly rinse the tank and fill with fresh water.
7 follow step 3 allowing the water to flush out of the hot
water nozzle and also the coffee outlet. Repeat with a
fresh tank of water. This will remove all traces of the des-
caler.
Repairs caused by malfunctioning due to a build up of lim-
escale in the product are not covered by the guarantee if the
descaling process is not carried out regularly.
Any other servicing should be performed by an authorized
service representative.
Problem
espresso coffee doesn't come out of the
machine
espresso coffee drips from the edges
of the filter holder, instead of from the
holes.
Possible causes
The coffee is damp and/or pressed too
firmly into the filter
The holes in the filter holder are blocked
The coffee outlet is blocked
The tank is incorrectly fitted and the val-
ve at the bottom is not open.
The holes in the crema device are blo-
cked.
The filter holder is incorrectly attached to
the machine.
The gasket of the espresso boiler has lost
its elasticity.
The holes in the filter holder spouts are
blocked
Too much coffee has been placed in the
coffee filter
9
Descaling

Troubleshooting

Solution
check that you are using ground coffee
suitable for espresso makers. Press the
coffee more lightly in the filter and chan-
ge the grind if necessary.
clean the holes in the spouts
clean as indicated in the cleaning sec-
tion.
Press the tank lightly so as to open the
valve at the bottom
Dismantle the crema device 8 and clean
parts thoroughly. see cleaning (filter)
section.
Refit the filter holder, making sure it is
located correctly and turn to the right.
Get the gasket replaced. Refer to service
and customer care.
clean the holes in the spouts.
Decrease the quantity of coffee.
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