Placing A Call; Call Transfer: Sending A Call To A Different Destination; Call Hold: Placing A Call In A Waiting State - LG-Ericsson iPECS LIP-8050V User Manual

6.1

Call Transfer: Sending a call to a different destination

To Transfer an active call:

Press

Call the transfer party,

Unscreened Call Transfer- Hang-up,

Screened Call Transfer– When call is answered or Splash tone
is heard, announce the call then hang-up.
6.2

Call Hold: Placing a call in a waiting state

To place a call on Hold:

Press
6.
You can send an active call to another station or other resource
of the system, Call Transfer. You can screen the transfer with
the receiving party (Screened Call Transfer) or complete the
transfer without screening (Unscreened Call Transfer).
Transferred calls, internal or external, are place in Transfer
Hold. These calls will receive Music on Hold (MOH) and will
recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or DND, it
may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
/
,
TRANS PGM
You may place an active Internal or External call in one of
several holding states.
stations may pick-up the call. In Exclusive Hold, only the holding
station may pick-up the call.
The system is assigned a preferred hold type (System or
Exclusive). You may override this Hold Preference by pressing
/
the
HOLD SAVE
The LEDs for CO/IP line buttons flash at distinctive rates for the
holding station and other iPECS Phone users.
There are also user operations such as pressing a
button that will place a call in Automatic Hold.
Calls will remain in the held state for a period and then recall the
user. This Hold Recall is provided with a different ring signal. If
not answered in a timely manner, the Attendant will receive
Attendant Hold Recall.
/
.
HOLD SAVE
P
LACING A CALL
In System Hold, other non-restricted
button twice.
/
DSS BLF