A note describes important points and helpful hints, or how to avoid minor difficul- ties. As an ENERGY STAR Partner, Canon has determined that the FAXPHONE B640 meets the ENERGY STAR guidelines for energy efficiency. Trademarks Canon, BJ and FAXPHONE are registered trademarks and Bubble Jet is a trademark of Canon Inc.
B640 Bubble Jet facsimile. The compact, upright design of the FAXPHONE B640 means it takes up less space in your work area. And the Bubble Jet print mechanism uses cut-sheet plain paper, so you get crisp reproductions of your fax documents and copies.
Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon FAXPHONE B640 Bubble Jet facsimile. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.
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In order to program this information into your fax machine, you should complete the procedure to register your telephone/fax number, name, date and time on pages 36, 37, and 38.
11 Do not spill liquid of any kind on the FAXPHONE B640. If you spill liquid or if any substance falls into the unit, immediately unplug the FAXPHONE B640.
Users in Canada PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT Location Supply a suitable table, cabinet, or desk. See specifications (p. 103) for unit’s dimensions and weight. Order Information Provide only a single line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug.
Precautions General _________________________________________ Make sure the place where you set up the FAXPHONE satisfies the following conditions: Under 50 F (10 C) Over 90.5 F (32.5 C) viii • Use the FAXPHONE only within the following temperature and humidity ranges. Ambient temperature: 50 F to 90.5 F (10 C to 32.5 C) Ambient humidity:...
• Do not place the FAXPHONE on the edge of a desk to prevent received documents from falling onto the floor. • Certain table surfaces may prevent received documents from sliding out smoothly, resulting in paper jams. Do not place the FAXPHONE on these types of tables. •...
Table of Contents 1. SETTING UP 2. PREPARING TO USE YOUR FAXPHONE How to Use this User's Guide Welcome ... iii Features ... iii Disclaimer ... iv Users in the U.S.A..iv Important safety instructions ... vi Users in Canada ... vii Precautions ...
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Table of Contents 3. HANDLING DOCUMENTS 4. MAKING COPIES 5. SENDING FAXES 6. RECEIVING FAXES Registering the date and time ... 36 Registering your telephone/fax number and name ... 37 Registering One-touch Speed Dialing numbers and names ... 39 Registering Coded Speed Dialing numbers and names ...
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Table of Contents 7. SETTINGS AND ACTIVITY REPORTS 8. SOLUTIONS TO COMMON PROBLEMS Specifications ... 102 Appendix ... 104 Document sizes ... 104 What happens when Fax/Tel Mode is selected ... 105 Glossary ... 106 Index ... 110 User menu settings ... 70 Settings ...
SETTING UP Unpacking ... 2 Assembling the FAXPHONE ...4 Loading the paper ... 6 Installing the BJ cartridge ...8 Connecting the phone line ... 13 Setting up to receive faxes ... 15 Distinctive Ring Pattern Detection (DRPD) feature . 21 Removing the shipping materials ...
It is best to have someone hold the box while you lift the FAXPHONE and its protective packaging out of the carton. Paper tray BX-3 BJ FAX cartridge Power cord and Telephone line FAXPHONE B640 User’s Guide Paper tray cover Main unit...
Be sure to also remove any shipping materials from the paper tray cover and the paper tray. Faceplate (may be installed on unit) Paper tray Power cord Documentation • FAXPHONE B640 User's Guide (this manual) • Quick Start Guide • Registration card • Warranty card • Canon Cares card Pull...
Assembling the FAXPHONE To see how the FAXPHONE looks fully assembled, see Main components of the FAXPHONE, p. 28. Attaching components _________________________ Paper Tray Make sure the paper lever is in the position making sure the two knobs fit in the appropriate slots on the FAXPHONE. This symbol indicates the use of a function (envelope...
Faceplate Fit the 4 tabs of the faceplate into the corresponding slots around the One-touch button area. The faceplate may be installed on the FAXPHONE. If you cannot find the faceplate, check the One-touch button area of the FAXPHONE. Connecting the AC power cord _________________ Plug the FAXPHONE into a 120 volt AC 60 Hz three-wire grounded outlet.
Loading the paper Selecting the right kind of paper _______________ The quality of the paper you use affects the print quality of the FAXPHONE. Using paper that meets the following specifications will ensure the best possible printing results. Quality Use plain bond, typewriter quality without curls, folds, or rough edges. Weight 17 –...
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Line up the right edge of the stack of paper against the right edge of the paper tray and insert it halfway into the paper tray. Complete inserting the stack of paper into the paper tray until it stops. Do not force the paper down into the FAXPHONE. •...
BJ cartridge guidelines _________________________ Use only the Canon BX-3 BJ FAX cartridge with the FAXPHONE B640. The actual amount of ink that you use will vary depending on the print density of a page.
Handling the BJ cartridge_______________________ • Leave the BJ cartridge in its packaging until you are ready to use it to prevent it from drying out. • Store BJ cartridges out of the reach of children; the ink contains isopropyl alcohol 67-63-0.
Installing the BJ cartridge ______________________ Open the front cover of the FAXPHONE. Remove the print head cap from the BJ cartridge. Raise the green cartridge release lever Thickness lever Make sure the paper thickness lever is set to the paper position (left position). Pull off the protective orange tape.
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Insert the BJ cartridge. Align the slot in the cartridge with the yellow post in the FAXPHONE. The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to the left in the loaded position. Close the front cover of the FAXPHONE.
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The FAXPHONE automatically prints a test page. The FAXPHONE prints a test page every time you insert a BJ cartridge. When the BJ cartridge is properly installed, the test printout should look as shown above. If the printout has white streaks as shown above, try cleaning the print head. See Cleaning the BJ cartridge print head, p.
Connecting the phone line Connecting to the wall jack ____________________ You need an RJ11-C type (modular) wall jack to connect the FAXPHONE to the tele- phone system. Contact your local telephone company to install this type of jack if you do not have one.
Setting the TEL LINE TYPE _____________________ Your FAXPHONE is factory set to work with touch tone telephone lines. If you have a pulse line, you will need to change the telephone line setting as follows. Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. Use [ ] or [ ] to select USER SETTINGS.
Setting up to receive faxes Selecting the receiving mode ___________________ Before you set up the receiving mode on your FAXPHONE, you should determine how you plan to use your FAXPHONE: Are you able to dedicate the use of one telephone line to the FAXPHONE only to receive document transmissions from other fax machines? If yes, choose Fax Only Mode (see below).
Make sure the FAXPHONE is set to “Fax Only Mode” (see above). The FAXPHONE assumes all incoming calls are from another fax machine sending a document. It receives the documents automatically. Fax Only Mode...
You can set the FAXPHONE to monitor all incoming calls over the fax/telephone line. When the FAXPHONE receives an incoming call, it checks to see if the call is from another fax machine trying to send a document, or from someone wanting to talk to you.
You can set the FAXPHONE to ring every time it received a call so that you can personally check if it is from a fax machine or from a person. Keep in mind that you cannot use Manual Mode if a document is in the Automatic Document Feeder (ADF) waiting to be sent.
Ans. Machine Mode _____________________________ Use Ans. Machine Mode if you have an answering machine connected to the FAXPHONE. By setting this mode, you can receive documents automatically, and messages from people calling when you are out. See p. 13 for details on connecting an answering machine to your FAXPHONE. Recording the outgoing message When recording a message...
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Set your answering machine to answer. The FAXPHONE allows the answering machine to answer, then listens for a fax tone, and switches to receive mode automatically if it detects the tone. If the FAXPHONE runs out of paper or ink, it receives the document and stores it in memory.
Your FAXPHONE will automatically detect incoming calls. Based on the distinctive ring pattern, the FAXPHONE knows if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call.
Turning on DRPD and assigning a setting to a ring pattern Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. Use [ ] or [ ] to select RX SETTINGS. Press [START/COPY]. Use [ ] or [ ] to select DRPD Press [START/COPY].
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Use [ ] or [ ] to select a ring pattern. NORMAL RING DOUBLE RING SHORT-SHORT-LONG SHORT-LONG-SHORT OTHER RING TYPE When the pattern you want to set is displayed, press [START/COPY]. Use [ ] or [ ] to select TEL, FAX or FAX/TEL SWITCH.
When someone sends a fax using the number assigned for fax communication, the FAXPHONE does not ring. It receives the document automatically. Incoming Call From Fax From Telephone Answers as a fax machine. Receives telephone calls, and rings to alert you to pick up the extension phone. Rings the FAXPHONE so you...
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FAXPHONE answers the telephone for you and checks to see if the call is from an- other fax machine or from a person wanting to talk to you. If the call is from another fax, the FAXPHONE automatically receives the document. If the call is from a person, the FAXPHONE rings to alert you to pick up the phone.
PREPARING TO USE YOUR FAXPHONE Main components of the FAXPHONE ... 28 FAXPHONE controls — the Operation Panel ... 30 Registering your name and number ... 32 Registering One-touch Speed Dialing numbers Registering Coded Speed Dialing numbers Front view ... 28 Rear view ...
Main components of the FAXPHONE Front view ______________________________________ Extension (For use with legal-size documents) Paper tray Automatic document feeder (ADF) Paper tray cover/ document tray Document guide Operation panel (Use the operation panel buttons to operate the FAXPHONE.) Front cover Speaker...
FAXPHONE controls — the Operation Panel Press CLEANING Press to clean the BJ cartridge print head. REPORT Press to print a transaction report, a list of registered numbers, or a list of settings. SEND OPTIONS Press to select a transmission mode. SPACE Press to enter a space between numbers or letters when you register fax numbers and names.
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LCD Display Displays messages and prompts during operation. Displays selectable functions, numbers, and names when registering information. HOOK Press to engage or disengage the telephone line (hands-free dialing). START/COPY Press to start sending, receiving and copying. This button is also used for data entry operations.
Registering your name and number You should now register the time, date, and your name and fax number, which will appear at the top of every page you send. In accordance with recent amendments to the FCC rules governing the use of facsimile equipment, you are now required to include your fax number, your name or company name and the date and time of the fax you are sending every time that you send a fax.
After selecting or entering a value, press [START/COPY]. Repeat steps 4 and 5 as needed. When the operation is complete, press [STOP]. Registration ends and the FAXPHONE returns to standby mode. After 60 seconds of no operation panel input, the FAXPHONE returns to standby mode and any unregistered changes are lost.
Entering a name _________________________________ Whenever you register a fax number or a telephone number, you can assign a name to that number. To enter a name from the operation panel, you use the numeric buttons to create alphanumeric characters. Each button has a certain letter group plus a digit assigned to it; an uppercase set followed by a lowercase set of characters and then a digit.
The next character is a digit. Press the numeric button corresponding to the digit. (For digits other than 0 and 1, press repeatedly until the digit appears.) BIG 1 Press 1 once. After entering a name, press [START/COPY]. You can enter up to 16 characters in a name. To enter a space between characters, press [SPACE] or move the cursor to the right using [ ].
Registering the date and time ___________________ Follow the steps below to set the date and time for your FAXPHONE. The date and time appear in the LCD display as well as on the documents you send. Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. Use [ ] or [ ] to select USER SETTINGS.
Enter the time using the numeric buttons. Set the time using the 24-hour clock system. Precede single digits with a zero. Example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. Press [START/COPY] when you finish entering the new time. Press [STOP]. Registration ends and the FAXPHONE returns to standby.
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Use [ ] or [ ] to select ENTER YOUR TEL. Press [START/COPY]. Enter your fax number (up to 20 digits) using the numeric buttons. You can enter a plus sign (+) or space to make your number easier to read. To enter a plus sign (+), press [#].
Registering One-touch Speed Dialing numbers and names The quickest way to dial a fax number is to use One-touch Speed Dialing. This allows you to dial a number by pressing a single button. Before you can use One-touch Speed Dialing, you must register the receiving number with your FAXPHONE. One-touch Speed Dialing assigns a fax number (up to 50 digits) to a One-touch Speed Dialing button (01 to 10).
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Press [START/COPY] to register the number. Wait a second for 1-TOUCH SPD NAME to appear, followed by 03=_. Enter the party’s name (up to 16 characters) using the numeric buttons. See Entering a name, p. 34. Correct errors by pressing [CLEAR] and re-entering the name.
Registering Coded Speed Dialing numbers and names To dial a fax number at the press of three buttons, use Coded Speed Dialing. Each two- digit (01-20) Coded Speed Dialing number can contain a fax number. You can register up to 20 locations with each number containing up to 50 digits. You can also register the name of the party (up to 16 characters);...
HANDLING DOCUMENTS Preparing documents ... 44 Types of documents you can scan ... 44 Loading the document ... 45 Setting the resolution and density ... 47...
Preparing documents Types of documents you can scan ______________ Size The FAXPHONE can scan standard letter, legal or A4 size documents. Thickness Each sheet of the document should be of the same thickness and between 0.003 inch and 0.005 inch (0.08 mm - 0.13 mm) thick with a paper weight between 20 to 24 lbs (75 to 90 g/m Effective image size The actual scanned image size for the FAXPHONE is shown below.
Loading the document __________________________ For a multipage document, tap the document on a flat surface to even the stack. You can load up to 20 letter size, 10 legal size or 20 A4 size sheets at a time into the Automatic Docu- ment Feeder (ADF).
Adding pages to the document You can load up to 20 letter size, 10 legal size or 20 A4 size sheets at a time into the Automatic Document Feeder. For longer documents, wait until the twentieth sheet has started feeding, then load 20 more sheets (10 for legal size).
Setting the resolution and density______________ You can control the resolution and density of the fax reproduction when sending or copying documents. What is resolution? Resolution defines the quality of the document reproduction. STANDARD is enough for most text documents. Documents with very fine print should be set to FINE. Documents with photographs should be set to PHOTO.
Copying documents One of the convenient features of the FAXPHONE is its ability to make high quality copies. You can make up to 99 copies of one document at a time. Feed the document face-down into the Automatic Document Feeder (ADF). See Loading the document, p.
Preparing to send a document Before you send a document please refer to: Types of documents you can scan, p. 44. Loading the document, p. 45. Adding pages to the document, p. 46. Setting the resolution and density, p. 47. Sending methods _______________________________ Direct Sending (See p.
Sending documents Direct Sending __________________________________ To scan and transmit a document one page at a time without storing it in memory first, follow the steps below. This procedure is called “Direct sending”. Use Direct Sending if you want to visually confirm that the FAXPHONE scans the document.
The FAXPHONE beeps once to indicate that the document has been sent successfully. TRANSMITTING OK If an error occurs during sending, the FAXPHONE beeps intermittently for a few seconds. If this happens, try sending the fax again. The FAXPHONE automatically redials if the receiving fax does not answer or if the line is busy.
Memory Sending________________________________ You can use Memory Sending to send your document. With Memory Sending, the FAXPHONE quickly scans the document into memory. Then, after it dials the receiv- ing party, it sends the document from memory. This means you do not have to wait for the FAXPHONE to finish sending before you can retrieve your original document.
Canceling Sending ______________________________ To stop sending before the fax is finished, press [STOP]. Then you may need to open the operation panel to remove the document, see Clearing document jams, p. 58. Redialing ________________________________________ Manual To start dialing again, just press [REDIAL/PAUSE]. (When you press [REDIAL/ PAUSE], the previous number dialed with the numeric buttons is redialed.) Automatic The FAXPHONE automatically redials twice after the first attempt at sending fails...
Messages displayed during sending ____________ When your FAXPHONE sends a document, the following messages are displayed as the call progresses. The FAXPHONE is dialing the recipient’s phone number. DIALING The recipient’s phone is ringing. CALLING The display tells you when transmission begins. TRANSMIT After a few moments the display begins changing every 2 seconds.
Clearing document jams (ejecting a document from the ADF) __________________________________ Removing a jammed sheet Hold down the FAXPHONE with your left hand, and gently pull the operation panel with your right hand. Do not push the LCD display. Gently push the operation panel shut until it clicks.
Delayed Sending Your FAXPHONE can send documents automatically at a preset time. This allows you to take advantage of lower late night long-distance rates offered by some telephone companies. You can use any dialing method to dial fax numbers to send a document to up to 31 destinations at a preset time.
Press [START/COPY]. Dial the other party's fax number. You can enter the other party’s fax number using the numeric buttons, One-touch Speed Dialing (see p. 54), or Coded Speed Dialing (see p. 54). If you use the numeric buttons, press [START/ COPY] after entering the number to register it before going on to the next number.
Canceling Delayed Sending _____________________ Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. Press [SEND OPTIONS]. Use [ ] or [ ] to select DELAYED TX. Press [START/COPY]. Wait a second for SET TIME to appear. Press [CLEAR]. Press [START/COPY]. Delayed Sending cancels.
Sequential broadcasting Sending a document to more than one location Sequential broadcasting sends one document to more than one location. You can send to a total of 31 destinations as follows: One-touch Speed Dialing Coded Speed Dialing Regular dialing (Numeric buttons dialing) = You can enter the One-touch Speed Dialing and Coded Speed Dialing destinations in any order.
You may want to set your FAXPHONE to Manual Mode if you want to personally monitor every call, whether from a fax machine or a person. For Manual Mode, you need to have an extension phone connected to your FAXPHONE.
When the FAXPHONE receives an incoming call, it checks to see if the call is from another fax machine trying to send a document or from someone wanting to talk to you. You need to have an extension phone connected to your FAXPHONE for this mode.
If the call is from a person, the caller can leave a message. If the call is from a fax machine, your FAXPHONE receives the document automatically. See Connecting the phone line, p.
Receiving documents in memory _______________ When the FAXPHONE receives documents in memory, you see one of the following messages and you must perform one of the following actions: Cause: You ran out of ink or the BJ cartridge is not CHANGE CARTRIDGE Action: Install a new BJ cartridge or install the BJ Cause: There is no BJ cartridge.
Printing documents in memory _________________ Except when you run out of paper, the FAXPHONE will automatically print out the contents in memory when you remedy the cause of the problem. If running out of recording paper caused memory reception, add recording paper and press [STOP] to begin printing the stored page(s).
SETTINGS AND ACTIVITY REPORTS User menu settings ... 70 Settings ... 73 Activity reports ... 79 How to change a setting ... 73 How to print a report ... 79 Activity management report ... 80 One-touch Speed Dialing list ... 80 Coded Speed Dialing list ...
User menu settings The following illustrates the user menu settings. The TEL REGISTRATION, USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, FAX PRINTER, and SYSTEM SETTINGS menus comprise the items shown on the following pages. Take a few minutes to familiarize yourself with the user menu settings. Whenever you make a change to a setting, press [START/COPY] and confirm that DATA ENTRY OK displays on the LCD.
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User menu settings The TEL REGISTRATION menu contains the following settings. The USER SETTINGS menu contains the following settings. The REPORT SETTINGS menu contains the following settings. The TX SETTINGS menu contains the following settings.
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The RX SETTINGS menu contains the following settings. The FAX PRINTER menu contains the following settings. The SYSTEM SETTINGS menu contains the following settings.
Settings The FAXPHONE has seven sets of settings that control its various modes of operation. The settings and how to change them are described below. How to change a setting ________________________ There are two basic types of settings, selectable settings and numeric entry settings. The following example shows how to make both types of changes.
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Use [ ] or [ ] to select ON. Press [START/COPY]. Use the numeric buttons to enter a new ring count, for example 3. Press [START/COPY]. Press [STOP] to finish registration and return to standby mode. DATA ENTRY OK RING COUNT DATA ENTRY OK...
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TEL REGISTRATION Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name Description 1-TOUCH DIAL See Registering One-touch Speed Dialing numbers and names, p. 39. See Registering Coded Speed Dialing numbers and names, CODED DIAL p.
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REPORT SETTINGS Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name TX REPORT TX CONFIRM REP. RX REPORT ACTIVITY REPORT AUTO PRINT TX/RX SEPARATE TX SETTINGS Factory settings are in bold.
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RX SETTINGS Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name Description Enable/disable error correction during reception. ECM RX FAX/TEL SWITCH Enable/disable FAX/TEL switchover. When ON, this feature answers calls, and if no fax tone is detected, the FAXPHONE rings to alert you of an incoming call.
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FAX PRINTER Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name PAPER SIZE RX REDUCTION REDUCTION RATE SEL. REDUCE DIR PRT DIRECTION SYSTEM SETTINGS Factory settings are in bold.
Activity reports Your FAXPHONE keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you confirm the dates and times of facsimile transmissions and whether or not each transaction was successful.
Activity management report ____________________ Summarizes the information for the sending and receiving activities of your FAXPHONE after 20 transactions. For automatic printing see ACTIVITY REPORT in REPORT SETTINGS, p. 76. If marked with an asterisk, has already been printed out. The FAXPHONE prints sending and receiving transactions together in the same re- port.
User’s data list Lists the name and number you registered during setup and a list of all current settings. Activity report (Sending) Normally the FAXPHONE does not print an activity report for sending, but you can set the FAXPHONE to print an activity report every time you send a document. See TX REPORT in REPORT SETTINGS, p.
Activity report (Receiving) Normally the FAXPHONE does not print an activity report for receiving, but you can set the FAXPHONE to print an activity report every time you receive a document. See RX REPORT in REPORT SETTINGS, p. 76. You can set the FAXPHONE to print an activity report only when an error occurs during receiving.
Memory clear list The memory clear list summarizes the documents in memory. If you experience a power failure, the documents in the FAXPHONE memory will be lost. After you turn on the FAXPHONE as soon as power is restored, the FAXPHONE will automatically print out a list of documents that were stored in the memory at the time of the power failure.
SOLUTIONS TO COMMON PROBLEMS Paper Jams ... 86 Periodic care ... 88 Frequently Asked Questions ... 92 Print quality problems ... 97 Error codes, messages and solutions ... 98 In case of a power failure ... 101 Specifications ... 102 Appendix ...
Paper jams Automatic Document Feeder (ADF) jams _______ To remove a jammed document Hold down the FAXPHONE with your left hand, and gently pull the operation panel with your right hand. Do not push the LCD display. Gently push the operation panel shut until it clicks.
Recording paper jams___________________________ To remove jammed paper Remove the paper tray cover. Open the front cover. Close the front cover. Remove the recording paper. Pull the sheet out slowly from the top or bottom. Load the paper (see Loading the paper, p.
Periodic care Cleaning the FAXPHONE exterior _______________ To keep the exterior of the FAXPHONE clean, gently wipe the FAXPHONE with a soft cloth lightly moistened with water. Never use thinner, benzene, alcohol or any other organic solvent, as it may damage the surface of the FAXPHONE.
Cleaning the printer area _______________________ Clean the printer area regularly to prevent accumulation of paper dust and ink spots. To clean the printer area Disconnect the power cord. Clean the printer area with a soft, dry cloth. Platen Roller Remove any ink mist or paper debris from the interior of the printer using a soft cloth.
Cleaning the BJ cartridge print head ___________ To maintain the best possible print quality, the BJ cartridge print head needs to be cleaned from time to time. If you notice some degradation in the print quality, try cleaning the print head. Cleaning the print head consumes a small amount of ink.
Replacing the BJ cartridge______________________ Replace the BJ cartridge when you see the message CHANGE CARTRIDGE displayed. Open the front cover of the FAXPHONE. Remove the cartridge. Dispose of the BJ cartridge properly. You may want to place it in a plastic bag to keep from spilling any residual ink.
Frequently Asked Questions Refer to this section if you experience trouble operating your FAXPHONE. TRANSMITTING Cannot send a document? • Is the FAXPHONE set for the type of telephone line in use (pulse/tone)? If you have a pulse line, be sure the FAXPHONE is set for pulse dialing. If you are not sure about what type of line you have, contact your local telephone company.
RECEIVING Cannot receive a document automatically? • Is the FAXPHONE set to receive automatically? For the FAXPHONE to receive automatically, the LCD must display “Fax/Tel”, “Fax Only” or “AnsMode”. Press [RECEIVE MODE] to display “Fax/Tel Mode”“Fax Only Mode”or “Ans. Machine Mode” on the operation panel.
Cannot receive using Error Correction Mode (ECM)? • Does the other party’s fax support ECM? Some fax units do not support ECM transmission. If the other party’s fax does not support ECM, the document is sent in the normal mode without error checking.
COPYING Cannot make a copy? • Was the [HOOK] button pressed? You cannot make copies if [HOOK] was pressed. Press [HOOK] to release it. Make sure a document is set in the Automatic Document Feeder (ADF) and the LCD displays DOCUMENT READY. Print an activity report to ensure the FAXPHONE is working properly.
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Cannot get faxes from information services? • Is your FAXPHONE connected to a rotary dial telephone line? Press [TONE] to receive faxes from information services that require touch-tone telephone lines for transmission. Nothing shows on the display? • Is the power plug firmly plugged in? Check the plug and be sure it is firmly plugged into the socket.
Print quality problems If the printout is unsatisfactory, consider the following suggestions: Most paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side. If characters and images are blurred, check that you are using the correct kind of paper, see p.
Error codes, messages and solutions The following table summarizes the error codes that appear on Activity reports (see p. 79), the displayed messages and what to do for each error. Message BUSY/NO SIGNAL CHANGE CARTRIDGE CHECK REC PAPER CHK. FRONT COVER CHECK DOCUMENT Error Code Cause...
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Message Error Code CHECK PRINTER – DOC. TOO LONG #003 HANG UP PHONE – MEMORY FULL #037 MULTI TRANS. ON – NO RX PAPER #012 NO TEL # #022 OUT OF RANGE Error codes, messages and solutions Cause Action An error occurred in Press [STOP].
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Message PUT IN CARTRIDGE REC'D IN MEMORY REC.PAPER JAM REDIALING START AGAIN STOP KEY PRESSED TALK TIMER Error Code Cause – The BJ cartridge is not installed. – The paper or ink ran out, or a paper jam occurred, so the FAXPHONE received the document in memory.
In case of a power failure The user data settings and registered data for One-touch Speed Dialing and Coded Speed Dialing are saved during a power failure using a built-in battery. However, docu- ments stored in the FAXPHONE memory will be deleted. If a power failure occurs or the power is turned off, the FAXPHONE will automatically print a Memory Clear List as soon as the power is turned on or the power is restored.
Document sizes The following illustrations show the maximum and minimum document sizes that can be fed into the FAXPHONE. The actual scanned image size for the FAXPHONE is shown below. The 0.04" (1.0 mm) margin on either side of the sheet and the 0.08" (2.0 mm) margin on the top and bottom are not picked up by the scanner.
What happens when Fax/Tel Mode is selected To select Fax/Tel Mode Press [RECEIVE MODE] until “Fax/Tel Mode” appears on the LCD. To change the Fax/Tel Mode settings: Press [FUNCTION]. Press [ ] until RX SETTINGS is displayed in the LCD. Press [START/COPY]. Press [ ] until FAX/TEL SWITCH is displayed in the LCD.
CCITT #1 Chart A test chart, defined by CCITT, used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine. CCITT/ITU-TS Formerly known as CCITT, Consultative Commit- tee for International Telegraph and Telephone.
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FINE The setting for documents with very small charac- ters and lines. G3, Group 3 fax machine Defined by CCITT. Uses encoding schemes to trans- mit image data while reducing the amount of data that needs to be transmitted, thus reducing transmis- sion time.
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Manual Dialing Pressing the individual numeric buttons to dial a fax number. Also called regular dialing. Manual Mode A setting that allows you to answer all incoming tele- phone and fax calls. If you hear a slow beep it indi- cates an incoming fax transmission from another machine.
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Sender ID The identifying information from the sender at the top of a document including: date and time, the sender’s fax/telephone number, sender’s name, receiver’s name or company name, and page num- ber. Also called TTI or Transmit Terminal ID. Sending speed The bits per second rate at which documents are sent.