GE EDW4000 Series Owner's Manual page 12

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Before you call for service...
Problem
Possible Causes
Spots and filming
Extremely hard water
on glasses and
Low inlet water temperature
flatware
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Cloudiness on
Combination of soft water and
glassware
too much detergent
Water temperature entering
the dishwasher exceeds 150°F
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Yellow or brown film
Tea or coffee stains
on inside surfaces
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
White film on inside
Hard water minerals
surfaces
Dishes don't dry
Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Dishwasher won't run
Fuse is blown, or the
circuit breaker tripped
Steam
This is normal
Sanitized light does
The door was opened and the
not illuminate at the
cycle was interrupted during
end of the cycle
or after the main wash portion
(Anti-Bacteria
The incoming water
cycle only)
temperature was too low
12
What To Do
®
• Use Jet-Dry
and Cascade Rinse Aid
prevent new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the POTS & PANS cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn't
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
• Lower the water heater temperature.
• Remove marks with a mild, abrasive cleaner.
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
this problem. Contact a water softener company.
• GE recommends Jet-Dry
®
or Cascade Rinse Aid
hard water mineral stains.
• For extreme staining, clean the interior by applying dishwasher
detergent to a damp sponge. Wear rubber gloves. Do not use any type
of cleaner other than those recommended or hand dishwashing
detergent because it may cause foaming or sudsing. Cascade
Complete and Electrasol
®
Dishwashing Detergents have been approved
for use in all GE dishwashers.
• Make sure inlet water temperature is correct (see page 6).
• Select HEATED DRY.
• Check the rinse agent dispenser.
• Call for service.
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• Try resetting the START/RESET pad.
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
• Do not interrupt the cycle anytime during or after main wash.
• Raise the water heater temperature to 120°F.
®
rinse agents to remove spots and
®
to help remove some
®
, Cascade
®

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