Troubleshooting - Sony Ericsson Z310a User Manual

Z310a_UG_P1C_AE.book Page 58 Wednesday, June 27, 2007 6:06 PM

Troubleshooting

Some problems require you to call your service provider,
but you can correct most problems yourself. Before taking
your cell phone in for repair, copy your saved content and
information to another device, as it may be lost during repair.
For more support go to www.sonyericsson.com/support.
Some menu options appear in gray
A service is not activated or your subscription does not
support the function. Contact your network operator.
The cell phone is working slowly
Delete unwanted content and then restart the cell phone.
No indication of charging
The battery is empty or has not been used for a long time.
It may take up to 30 minutes before the battery icon
appears on the screen.
The cell phone cannot be turned on
The battery is discharged
Charging a non-Sony Ericsson battery
67 Battery.
The wrong menu language is shown
17 To change the phone language.
Master reset
Delete your settings and the content you have added/
edited.
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12 To charge the battery.
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