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Epson NPD4919-00 EN User Manual

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NPD4919-00 EN

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Summary of Contents for Epson NPD4919-00 EN

  • Page 1 User’s Guide NPD4919-00 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2013 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Basic Operation from the Control Panel..31 Using Epson Connect Service....8 Printing photos from a digital camera..31 Basic Operation from Your Computer.
  • Page 5 User’s Guide Contents Aligning the Print Head....92 Personal Stationery Using the Print Head Alignment utility for Personal Stationery mode menu list... . 71 Windows.
  • Page 6 Paper Does Not Feed Correctly....116 Contacting Epson Support....133 Paper does not feed.

  • Page 7: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software.

  • Page 8: Using Epson Connect Service

    ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about printing and other services, visit the following URL;...

  • Page 9: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...
  • Page 10 User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏...

  • Page 11: Using The Product With A Wireless Connection

    Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 12 User’s Guide Important Instructions ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law.

  • Page 13: Getting To Know Your Product

    AirPrint Google Cloud Print PictBridge WLAN * Epson iPrint is an application for iOS and Android. Using Epson iPrint, you can wirelessly print and scan from your smartphone or tablet. For more information, visit the following website. http://ipr.to/a Product Parts Note: The illustrations in this manual are from a similar product model.
  • Page 14 User’s Guide Getting to Know Your Product Document cover Paper cassette* Front cover* Control panel * See the following illustration for details. Output tray Paper cassette Front cover Edge guides Document mat Scanner glass...

  • Page 15: Guide To The Control Panel

    User’s Guide Getting to Know Your Product Scanner unit Print head / Ink cartridge holder AC inlet Rear cover USB port Guide to the Control Panel Note: Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same.

  • Page 16: Button And Lcd

    User’s Guide Getting to Know Your Product Button and LCD Buttons Function Turns the product on or off. Displays the Home menu. LCD screen (1.44-inch) Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to next screen.

  • Page 17: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
  • Page 18 11 mm up to 11 mm up to 11 mm up to 2 mm Legal* User defined size Envelope Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper ✓ Epson Matte Paper-Heavyweight ✓ Epson Double-Sided Matte Paper ✓...

  • Page 19: Paper Type Settings On The Lcd Screen

    ✓ ✓ 13 × 18 cm(5 × 7 in.) Epson Iron-On Cool Peel Transfer Paper Epson Photo Stickers *1 Paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb). *2 The loading capacity for manual 2-sided printing is 30 sheets.

  • Page 20: Paper Type Settings From The Printer Driver

    The table below lists the settings you should choose for your paper. For this paper Printer driver paper type Plain paper* plain papers Epson Bright White Ink Jet Paper* plain papers Epson Iron-On Cool Peel Transfer Paper plain papers Epson Ultra Glossy Photo Paper*...

  • Page 21: Loading Paper

    User’s Guide Paper and Media Handling Loading Paper Into the paper cassette Open the front cover and pull out the paper cassette. Note: If the output tray has been ejected, close it before pulling out the paper cassette. Slide the edge guides to the sides of the paper cassette. Slide the edge guide to adjust to the paper size you will use.
  • Page 22 ❏ For plain paper, do not load paper above the line just under the arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17 &...
  • Page 23 User’s Guide Paper and Media Handling Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 11 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.
  • Page 24 User’s Guide Paper and Media Handling Pull out the output tray. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Loading a legal paper or longer than A4 size paper Open the front cover and remove the paper cassette.

  • Page 25: Placing Originals

    ❏ See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 125 &...

  • Page 26: Placing Photos

    User’s Guide Paper and Media Handling Placing photos Place photos 5 mm apart. Note: You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger than 30 x 40 mm. Placing a book You can copy two pages of a book on a single side or both sides of one sheet of paper.

  • Page 27: Placing Originals For 2-Up Copying (Layout Copying)

    User’s Guide Paper and Media Handling Note: Close the document cover to avoid direct light, such as fluorescent lights, when scanning. Otherwise, the light may affect the scanning result. Placing originals for 2-up copying (Layout copying) Place the first sheet on the scanner glass, and then place the second sheet when you are instructed to do so. Note: ❏...

  • Page 28: Copying

    User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper in the paper cassette. “Into the paper cassette” on page 21 & Place original. “Placing Originals” on page 25 & Enter Copy mode from the Home menu. Press u or d to set the number of copies.

  • Page 29: Layout Copying

    User’s Guide Copying Place original. “Placing Originals” on page 25 & “Placing a book” on page 26 & Enter Copy mode from the Home menu. Press u or d to set the number of copies. Set the color. Press OK to display the copy menus. Select Settings to display the list of copy setting and then press d.

  • Page 30: Copy Mode Menu List

    User’s Guide Copying Place original. “Placing a book” on page 26 & “Placing originals for 2-up copying (Layout copying)” on page 27 & Enter Copy mode from the Home menu. Press OK to display the copy menus. Select Settings to display the list of copy setting and then press d. Select Layout.

  • Page 31: Printing

    User’s Guide Printing Printing Basic Operation from the Control Panel Printing photos from a digital camera You can print photos directly from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge capable (DPS over IP). For more details, see the documentation provided with your camera.

  • Page 32: Basic Operation From Your Computer

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.

  • Page 33: Accessing The Printer Driver For Mac Os X

    User’s Guide Printing From Windows applications Click Print or Print Setup on the File menu. In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.) From the desktop ❏...

  • Page 34: Basic Printing

    User’s Guide Printing Epson Printer Utility 4 For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print & Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.
  • Page 35 User’s Guide Printing Access the printer settings. “Accessing the printer driver for Windows” on page 32 & Click the Main tab. Select the appropriate Type setting. “Paper type settings from the printer driver” on page 20 & Note: Print quality is automatically adjusted for the selected paper type setting. Select Borderless if you want to print borderless photos.

  • Page 36: Basic Product Settings For Mac Os X

    User’s Guide Printing Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. Print your file. Basic product settings for Mac OS X Note: Screen shots of the printer driver windows in this manual are from Mac OS X 10.7. Open the file you want to print.
  • Page 37 User’s Guide Printing Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page Setup on the File menu of your application, and then make suitable settings. Select the appropriate Paper Size setting.

  • Page 38: Canceling Printing

    When you start printing, the progress meter appears on your computer screen. Click the Cancel button to cancel printing. Using EPSON Status Monitor 3 Access the EPSON Status Monitor 3. “For Windows” on page 105 & Click the Print Queue button. The Windows Spooler appears.
  • Page 39 User’s Guide Printing Note: If you have sent a print job from a Mac OS X 10.6 or 10.5 through the network, you may not be able to cancel printing from the computer. Press y on the product’s control panel to cancel a print job. To solve this problem, see the online Network Guide.

  • Page 40: Other Options

    Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.

  • Page 41: 2-Sided Printing

    Size Plain paper Legal , Letter, A4, B5, A5 , A6 Epson Bright White Ink Jet Paper Epson Double-Sided Matte Paper *1Manual 2-sided printing only. Note: ❏ This feature may not be available at some settings. ❏ Manual 2-sided printing may not be available when the product is accessed over a network or is used as a shared printer.

  • Page 42: Product Settings For Windows

    Note for Windows: ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 43: Fit To Page Printing

    User’s Guide Printing Check the other settings and print. Note: If you are printing high-density data such as photos or graphs, we recommend adjusting Print Density and Increased Ink Drying Time settings manually. Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings.

  • Page 44: Pages Per Sheet Printing

    User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows”...

  • Page 45: Sharing The Product For Printing

    User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it.
  • Page 46 User’s Guide Printing Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers.

  • Page 47: Setup For Mac Os X

    User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category.

  • Page 48: Scanning

    & Start Epson Scan. ❏ Windows 8: Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications >...
  • Page 49 User’s Guide Scanning Select Text/Line Art as the Document Type setting. Click Preview. Click Scan.

  • Page 50: Image Adjustment Features

    Scanning Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
  • Page 51 User’s Guide Scanning Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.

  • Page 52: Basic Scanning From The Control Panel

    User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics.

  • Page 53: Scan Mode Menu List

    ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ You can change the computer name displayed on the control panel using Epson Event Manager. Press x to start scanning.
  • Page 54 Select Full Auto Mode from the Mode list. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.

  • Page 55: Scanning In Home Mode

    User’s Guide Scanning Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved. Scanning in Home Mode Home Mode lets you customize some scanning settings and check the changes you have made in a preview image.
  • Page 56 User’s Guide Scanning Select Home Mode from the Mode list. Select the Document Type setting. Select the Image Type setting. Click Preview. “Previewing and Adjusting the Scan Area” on page 61 & Adjust the exposure, brightness, and other image quality settings. Click Scan.

  • Page 57: Scanning In Office Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 58 User’s Guide Scanning Select Office Mode from the Mode list. Select the Image Type setting. Select the Document Source setting. Select the size of your original as the Size setting. Select an appropriate resolution for your original(s) as the Resolution setting. Click Scan.

  • Page 59: Scanning In Professional Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 60 User’s Guide Scanning Select Professional Mode from the Mode list. Select the type of original(s) you are scanning as the Document Type setting. Select the Document Source setting. Select Photo or Document as the Auto Exposure Type setting.

  • Page 61: Previewing And Adjusting The Scan Area

    ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.

  • Page 62: Creating A Marquee

    User’s Guide Scanning Creating a marquee A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area. Do one of the following to draw a marquee. ❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your marquee and click.

  • Page 63: Various Types Of Scanning

    Various Types of Scanning Scanning a Magazine First of all, place your magazine and start Epson Scan. “Starting a Scan” on page 48 & Select Home Mode from the Mode list.
  • Page 64 User’s Guide Scanning Click Scan. Select PDF as the Type setting, and then click OK. Your scanned image is saved.

  • Page 65: Scanning Multiple Documents To A Pdf File

    User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. “Starting a Scan” on page 48 & Select Professional Mode from the Mode list. Select the Document Source setting. Click Preview.
  • Page 66 Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. Epson Scan starts scanning your document.
  • Page 67 Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages.

  • Page 68: Scanning A Photo

    User’s Guide Scanning Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. “Starting a Scan” on page 48 & Select Home Mode from the Mode list. Select Photograph as the Document Type setting.

  • Page 69: Software Information

    Or, select Epson Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications >...

  • Page 70: Starting Epson Event Manager

    Epson Software > Event Manager. ❏ Windows 7, Vista and XP: Select the start button or Start > All Programs or Programs> Epson Software > Event Manager. ❏ Mac OS X: Select Applications > Epson Software, and then double-click the Launch Event Manager icon.

  • Page 71: Personal Stationery

    User’s Guide Personal Stationery Personal Stationery Personal Stationery provides you with special menus that make printing easy and fun! For more details, select Personal Stationery, select each menu, and then follow the instructions on the LCD screen. Menu Functions Lined Papers You can print lined paper, graph paper, and music paper.

  • Page 72: Menu List Of Control Panel

    User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode.

  • Page 73: Scan Mode

    User’s Guide Menu List of Control Panel Scan Mode Menu Setting item and Description To PC (JPEG) “Basic Scanning from the Control Panel” on page 52 & To PC (PDF) To PC (Email) To PC (WSD) * This feature is only available for English versions of Windows 8, 7 or Vista. Personal Stationery Mode Menu Setting and Options...

  • Page 74: Quiet Mode

    User’s Guide Menu List of Control Panel Menu Setting Item and Description Wi-Fi Settings Wi-Fi Setup See the online Network Guide. You can access the Wi-Fi Setup menus directly by selecting Wi-Fi Setup on the LCD screen. Wi-Fi Connection Check You can check the network connection status, and print the report.
  • Page 75 User’s Guide Menu List of Control Panel Menu Description Disable Wi-Fi Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making the settings again. For details, see the online Network Guide.

  • Page 76: Ink Cartridge Information

    Magenta Yellow 273XL 273XL 273XL 273XL 273XL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.eu/pageyield Note: Not all cartridges are available in all regions. Color Black, Photo Black, Cyan, Magenta, Yellow Cartridge life For best results, use up ink cartridge within six months of opening the package.

  • Page 77: Replacing Ink Cartridges

    Read all of the instructions in this section before replacing the ink cartridges. ❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

  • Page 78: Ink Cartridge Specifications

    ❏ You cannot use the cartridges that came with your product for the replacement. Ink Cartridge Specifications ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ The ink cartridges packaged with your product are partly used during initial setup. In order to produce high quality printouts, the print head in your product will be fully charged with ink.

  • Page 79: Checking The Ink Cartridge Status

    For Windows Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen.

  • Page 80: For Mac Os X

    Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ The ink levels displayed are an approximate indication.

  • Page 81: Using The Control Panel

    Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed.

  • Page 82: Temporary Printing With Black Ink When Color Ink Cartridges Or A Photo Black Ink Cartridge Are Expended

    ❏ The actual amount of time will vary depending on the usage conditions, images printed, print settings, and frequency of use. For Windows Follow the steps below to continue printing temporarily with black ink. When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job.

  • Page 83: For Mac Os X

    Select the Grayscale check box in Advanced window. Click OK to close the printer settings window. Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.
  • Page 84 User’s Guide Replacing Ink Cartridges For Mac OS X 10.8: Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the document with black ink. Open System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5), and select the product from the Printers list.

  • Page 85: Conserving Black Ink When The Cartridge Is Low (For Windows Only)

    User’s Guide Replacing Ink Cartridges Conserving Black Ink When the Cartridge is Low (For Windows Only) The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Text is selected as the Quality Option. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks and photo black ink to create black.
  • Page 86 User’s Guide Replacing Ink Cartridges Note: ❏ You do not need to shake the color ink cartridges and the Photo Black ink cartridge. ❏ Do not shake cartridges after opening the package, as they may leak. Remove the ink cartridge from its package and then remove the cap from the bottom of the cartridge. Note: Do not touch the sections shown in the illustration.
  • Page 87 User’s Guide Replacing Ink Cartridges Note: ❏ If the ink cartridge holder does not move to the ink cartridge replacement position, close the scanner unit and follow the instruction below. Home > Setup > Maintenance > Ink Cartridge(s) Replacement ❏ Do not move the ink cartridge holder by hand; otherwise, you may damage the product. Push the tab to unlock the ink cartridge holder and then remove the cartridge diagonally.
  • Page 88 User’s Guide Replacing Ink Cartridges Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. Close the scanner unit. The ink cartridge holder returns to its home position. Follow the on-screen instruction. Note: ❏...

  • Page 89: Maintaining Your Product And Software

    Make sure that no warnings or errors are displayed on the LCD screen, and the output tray is ejected. Make sure that A4-size paper is loaded in the paper cassette. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 33 &...

  • Page 90: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel, and the output tray is ejected. Make sure that A4-size paper is loaded in the paper cassette.

  • Page 91: Using The Head Cleaning Utility For Windows

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are displayed on the LCD screen, and the output tray is ejected. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 33 &...

  • Page 92: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to clean the print head using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Enter Setup mode from the Home menu. Select Maintenance.

  • Page 93: Using The Print Head Alignment Utility For Mac Os X

    Make sure that no warnings or errors are displayed on the LCD screen, and the output tray is ejected. Make sure A4-size paper is loaded in the paper cassette. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 33 &...

  • Page 94: Saving Power

    Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting, and click the Send button. Click the OK button. For Mac OS X Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 33 &...

  • Page 95: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Enter Setup mode from the Home menu. Select Printer Setup. Select Power Off Timer. Select Off, 30 minutes, 1h, 2h, 4h, 8h, or 12h. Select Sleep Timer. Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes. Quieter Printer Operations You can make printer operations quiet without changing the print quality.

  • Page 96: Using The Control Panel

    Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.

  • Page 97: Cleaning The Product

    User’s Guide Maintaining Your Product and Software When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you want. The web page also allows you to check the product’s status and update the product’s firmware. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.

  • Page 98: Cleaning The Interior Of The Product

    User’s Guide Maintaining Your Product and Software ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure.

  • Page 99: Checking And Installing Your Software

    Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Event Manager...

  • Page 100: Installing The Software

    Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software.

  • Page 101: For Windows

    User’s Guide Maintaining Your Product and Software For Windows Note: ❏ For Windows 8, 7 and Vista, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP, you must log on to a Computer Administrator account. Turn off the product.

  • Page 102: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.

  • Page 103: Error Indicators

    To make wireless connection settings from your computer, you need to insert the CD into the computer and follow the on-screen instructions. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website and check how to configure wireless connection settings.
  • Page 104 User’s Guide Error Indicators Code Solutions Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions.

  • Page 105: Troubleshooting For Printing/Copying

    If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.

  • Page 106: Print Queue

    EPSON Status Monitor 3 provides the following information: ❏ Current Status: If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status.
  • Page 107 To update the ink cartridge status, click Update. When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure.

  • Page 108: Paper Jams

    User’s Guide Troubleshooting for Printing/Copying Paper Jams Caution: Never touch the buttons on the control panel while your hand is inside the product. Note: ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver. ❏...

  • Page 109: Removing Jammed Paper From Inside The Product

    User’s Guide Troubleshooting for Printing/Copying Reattach the rear cover. Removing jammed paper from inside the product Open the scanner unit. Then remove all of the paper inside, including any torn pieces. Important: Do not touch the flat white cable connected to the ink cartridge holder. Close the scanner unit slowly.

  • Page 110: Removing Jammed Paper From The Paper Cassette

    ❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17 &...

  • Page 111: Reprinting After A Paper Jam (For Windows Only)

    User’s Guide Troubleshooting for Printing/Copying Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been printed. Solve the paper jam. “Paper Jams”...

  • Page 112: Horizontal Banding

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.

  • Page 113: Incorrect Or Missing Colors

    Epson recommends replacing the ink cartridges. “Replacing an ink cartridge” on page 85 & ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.

  • Page 114: Miscellaneous Printout Problems

    User’s Guide Troubleshooting for Printing/Copying ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper. ❏ Run the Head Cleaning utility. “Cleaning the Print Head”...

  • Page 115: Printout Has A Slight Slant

    User’s Guide Troubleshooting for Printing/Copying Printout has a slight slant ❏ Make sure that the paper is loaded into the paper cassette correctly. “Loading Paper” on page 21 & ❏ If Fast Economy is selected for Paper & Quality Options in the printer driver Advanced window (Windows) or for Print Quality (Mac OS X) in Print Settings, select another setting.

  • Page 116: Printing Is Too Slow

    ❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17 &...

  • Page 117: Multiple Pages Feed

    ❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17 &...

  • Page 118: Lights Came On And Then Went Out

    User’s Guide Troubleshooting for Printing/Copying ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. Lights came on and then went out The product’s voltage may not match the outlet rating. Turn off the product and unplug it immediately. Then check the label on the back of the product.

  • Page 119: Increasing The Print Speed (For Windows Only)

    User’s Guide Troubleshooting for Printing/Copying Make sure the ink cartridge holder is at the ink cartridge replacement position. Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Close the scanner unit slowly. Follow the on-screen instruction. Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow.
  • Page 120 User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.

  • Page 121: Troubleshooting For Scanning

    ❏ Make sure you select the correct product if a scanner list appears when starting to scan. Windows: When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you select the model of your product.

  • Page 122: Using The Button

    “Starting Epson Event Manager” on page 70 & ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager.

  • Page 123: Using Scanning Software Other Than Epson Scan Driver

    Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or Source setting.

  • Page 124: Characters Are Blurred

    User’s Guide Troubleshooting for Scanning Characters are blurred ❏ In Office Mode or Home Mode, select the Text Enhancement check box. ❏ Adjust the Threshold setting. Home Mode: Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold setting.

  • Page 125: The Scanning Area Or Direction Is Unsatisfactory

    Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your documents correctly. Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.

  • Page 126: Product Information

    Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 127: Printable Area

    16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.) (for plain paper) Weight...

  • Page 128: Scanner Specifications

    User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 3.0 mm (0.12 in.) 21.0 mm (0.83 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.

  • Page 129: Network Interface Specification

    User’s Guide Product Information Photoelectric device 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size Document size Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal...

  • Page 130: Electrical

    Approx. 1.3 W Power off Approx. 0.4 W Note: ❏ Check the label on the back of the product for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Temperature Operation: 10 to 35 ˚C (50 to 95 ˚F)
  • Page 131 Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 132: Interface

    User’s Guide Product Information Interface Hi-Speed USB (Device Class for computers)

  • Page 133: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 134: Help For Users In Europe

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 135 Enlarging pages................43 2-up Copy..................29, 72 Envelope loading..................21 Envelopes printable area................128 Epson Aligning print head................92 Easy Photo Print.................40 Automatic Document Feeder (ADF) paper.....................17 problems..................123 Epson Connect..................8 Errors print....................105 scan.....................121 Expansion Banding..................112 copy....................72 Binding Margin................72 External Device Setup..............74 Blank pages..................115 Blurry prints..................113 Button problems..................122...
  • Page 136 Office Mode..................57 mirror image................115 paper feeding................116 paper jams..................108 print....................105 Pages per sheet printing..............44 print speed.................116 Paper product does not print.............117 Epson special paper..............17 scan.....................121 feeding problems..............116 smeared prints..............113, 115 jams.....................108 solving..................133 loading..................21 Product loading capacity..............17, 21 checking status................105 printable area................127 cleaning..................97...
  • Page 137 User’s Guide Index Quality Web service..................8 copy....................72 Wi-Fi Auto Connect...............74 Wi-Fi Setup..................74 Wi-Fi Setup Wizard................74 Wi-Fi/Network Connection Check..........74 Wi-Fi/Network Settings..............74 Reduce....................72 Windows Reducing page size................43 accessing printer settings............32 Replacing ink cartridges..............85 checking product status............105 Resizing pages..................43 managing print jobs..............105 Restore Default Settings..............74 Restrictions on copying..............11 Saving energy...................94 Scan quality problems..............123...

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