Troubleshooting - First Alert D-520 User Manual

Problem
System Message
shows "No Signal"
Low or unstable
signal
Dim or overly bright
image at night time
Audio feedback
Poor image quality
Possible Causes
No power supply to
camera
Channel is not synched
up to camera
Service out of range
Signal is blocked
Antenna direction is
limited
Signal has been blocked
Strong radio signal
nearby
Strong electromagnetic
interference nearby
Low light vision distance
is too short/too far
Camera and receiver are
too close
Interference
5

Troubleshooting

Remedies
If camera power status indicator light is off,
check power adapter and power cable
connection.
Move the camera closer to the receiver, and
connect the camera to the desired channel. Go
to "Camera Setup" in the Menu. Use the
"Pairing" sub-menu to connect the camera to
the receiver.
Move the camera closer to the receiver.
If possible, remove major obstacles in
between the camera and the receiver. Or,
relocate the camera to another location.
Adjust the camera antenna and receiver
position.
If possible, remove major obstacles in
between the camera and receiver. Or, relocate
the camera to another location.
Keep WIFI router away from the camera
and/or receiver.
Keep active appliances such as hair dryers,
heat fans, air conditioners, water pumps, or
microwave ovens away from the camera
and/or receiver.
Adjust the camera to have the view fit the
ideal distance: 15 to 24 feet.
The camera has a high sensitivity
microphone. Keep the camera at least 10 feet
away from the receiver. If the camera must be
within 10 feet of the receiver, keep the
volume down.
Place the camera and/or receiver antenna at a
new angle or readjust its position to make an
improvement.
Remove obstacles between the camera and
receiver that might affect the signal (e.g.,
furniture, cabinets, and walls.)
Relocate the camera closer to the receiver.