Epson Perfection V370 Photo User Manual page 23

Note:
Hold the edge of the film gently or use gloves to touch the film; otherwise you may damage the
film.
Make sure the white stickers on the back of the film holder and the areas around them are not
scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble
recognizing your film in Full Auto Mode.
Do not cover the small holes in the film holder.
Close the cover and press it down until you hear a click. Then press down on all the edges of the cover to secure it.
Make sure the film strip is placed as shown.