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4
Router Con gurations
3G/4G Router Mode
Go to Status and check the 3G/4G
3
1
Choose the Internet Access type, and
then click Next. Here we recommend
status. When the 3G/4G USB Modem
3G/4G Only.
is identi ed, go to the next step.
2
Go to Quick Setup and click Next.
WISP Client Router Mode
1
Go to Quick Setup and click Next.
2
Choose your WAN Connection Type and
click Next to continue. Usually we use
Dynamic IP as the WAN Connection
Type.
a)
If PPPoE is selected, please enter the
User Name and Password given by
your WISP. Then click Next.
NOTE:
After the rebooting, please reconnect to the network according to Step 3 Connect to Network.
If Wireless Security is enabled, you need to enter the password you've just set to successfully nish the connecting.
AP mode
There are four types of sub-mode under AP mode: Access Point(AP), Repeater, Bridge and Client. You can directly use its default mode Access Point without any further con guration after pluging the WAN cable into the Ethernet Port.
While, if you want to use the other three modes, please refer to the User Guide included on the resource CD for their detailed con guration.
Troubleshooting
T1. What should I do if I don't know or forget my login
password?
(1) Restore the Router's con guration to its factory default
settings. With the Router powered on, press and hold the
WPS/RESET button on the rear panel for 8 to 10 seconds
before releasing it.
(2) Use the default user name and password: admin, admin.
(3) Try to con gure your Router once again by following the
previous step of this QIG.
T2. What should I do if I cannot log in the web-based
management page after I have successfully
connected the Router?
You need to con gure your PC(s) to "Obtain an IP address
automatically" and "Obtain DNS server address
automatically".
As for this, please follow the instructions below.
1) For Windows XP:
Click "Start -> Control Panel -> Network and Internet
Connections -> Network Connections".
For Windows 7:
Click "Start -> Control Panel ->Network and Internet
-> View network status and tasks -> Change adapter
settings".
For Windows Vista:
Click "Start -> Control Panel ->Network and Internet
-> View network status and tasks -> Manage network
connections".
(Continued)
Select your Location and Mobile ISP.
4
Then click Next.
NOTE:
If you can't nd your location in the
pull-down menu, please tick "Set the
Dial Number, APN, Username and
Password manually" to manually set
them according to the information your
3G/4G ISP provides.
If Dynamic IP is selected, set the MAC Clone
b)
page and click Next.
c)
If Static IP is selected, please enter the IP
Address and Subnet Mask given by your
WISP. Then click Next.
2) Right-click "Local Area Connection", and then click "Properties".
3) Select "Internet Protocol (TCP/IP)" in Windows XP/2000 or
"Internet Protocol Version 4 (TCP/IPv4)" in Windows Vista/7.
Then click "Properties".
4) Select "Obtain an IP address automatically" and "Obtain DNS
server address automatically". Then click "OK".
T3. What should I do if I cannot get Internet access with an
identi ed 3G/4G USB modem?
(1) Please insert a suited SIM/UIM card into the 3G/4G USB
modem correctly.
(2) Please plug your 3G/4G USB modem directly into your PC
and disable the PIN veri cation via modem utility.
(3) Please verify that your Internet connection is working on
your PC.
(4) Ask your ISP for the latest dial number and APN, correct the
pre-set information manually.
T4. What should I do when the "Unknown Modem" message
displays?
(1) Please go to our website: www.tp-link.com, click the tab
"Support" and select "3G/4G USB Modem Compatibility
List" Then please check and make sure that your 3G/4G USB
modem is on the compatibility list.
(2) If your 3G/4G USB modem is on our list but the Router shows
"Unknown Modem", please go to our website to download
the latest rmware or bin le and upgrade the Router.
5
Set your wireless parameters. It's
recommended that you edit the
following two items, and then click Next.
3
Click Survey button to find the
available wireless networks.
4
Select the target wireless network and
click Connect.
(3) If the latest rmware or bin le cannot support your modem,
please contact our technical support.
T5. How to update the rmware?
(1)
We're continuously testing newly emerged 3G/4G modem
worldwide to provide the best compatibility between our
3G/4G Router and the 3G/4G USB modems. To enjoy the best
user experience, we strongly suggest that you download the
latest rmware from our website:
http://www.tp-link.com/en/support/download/
(2) Choose menu " System Tools -> Firmware Upgrade", and
then you can update the latest version of rmware for the
Router on the following screen.
Click Reboot to make the settings
6
take e ect.
NOTE:
After
the
rebooting,
please
reconnect
to
the
network
according to Step 3 Connect to
Network.
5
The SSID and BSSID will be automatically
lled into the wireless setting
gure.
Choose the Key type and
ll in the
Password according to the target
wireless network.
Set the Local SSID as your local wireless
network name. Then click Next.
Click the Reboot button to make your
6
wireless con guration take e ect and
nish
the
Quick
Setup.
(You're
recommended to go to Wireless >
Wireless Security to set up the wireless
security.)
Technical Support
For more troubleshooting help, go to
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Australia & New Zealand
Tel: +86 755 26504400
Tel: AU 1300 87 5465
E-mail : support@tp-link.com
NZ 0800 87 5465
E-mail: support@tp-link.com.au
Service time: 24hrs, 7days a week
Service time: 24hrs, 7 days a week
Singapore
UK
Tel: +65 62840493
Tel: +44 (0) 845 147 0017
E-mail: support.sg@tp-link.com
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
Service time: 24hrs, 7days a week
France
Italy
Tel: +33 (0) 820 800 860 (French service)
Tel: +39 02 66987799
Email: support.fr@tp-link.com
E-mail: support.it@tp-link.com
Service time: Monday to Friday
Fee: 0.118 EUR/min from France
9:00 AM to1:00 PM, 2:00 PM to 6:00 PM
Service time: Monday to Friday 9:00 AM
to 6:00 PM (Except French Bank holidays)
Ukraine
USA/Canada
Tel: 0-800-505-508
E-mail: support.ua@tp-link.com
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: Monday to Friday
Service time: 24hrs,7days a week
14:00 PM to 22:00 PM
Brazil
Malaysia
Toll Free: 0800-770-4337
Tel: 1300 88 875465 (1300 88TPLINK)
(Portuguese Service)
E-mail: support.my@tp-link.com
Service time: 24 hrs a day,
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday
7days a week
08:00 AM to 08:00 PM
Turkey
Indonesia
Tel: 444 19 25 Turkish Service
Tel: (+62) 021 6259 135
E-mail: support.tr@tp-link.com
E-mail : support.id@tp-link.com
Service time: 9:00 AM to 6:00 PM,
Service time : Monday to Friday
7days a week
9:00 -12:00; 13:00 -18:00
Poland
*Except public holidays
Tel: +48 (0) 801 080 618 / +48 22
Switzerland
7217563 (if calls from mobile phone)
Tel: +41 (0) 848 800998 (German Service)
E-mail: support.pl@tp-link.com
E-mail: support.ch@tp-link.com
Service time: Monday to Friday 9:00 AM
Fee: 4-8 Rp/min, depending on rate of
to 5:00 PM. GMT+1 or GMT+2
di erent time
(Daylight Saving Time)
Service time: Monday to Friday 9:00 AM to
Germany/Austria
6:00 PM. GMT+ 1 or GMT+ 2
Tel :+49 1805 875465 (German Service)
(Daylight Saving Time)
+49 1805 TPLINK
Russian Federation
E-mail: support.de@tp-link.com
Tel: 8 (499) 754-55-60
Fee: 0.14 EUR/min from the German
8 (800) 250-55-60
xed phone network and up to 0.42
(toll-free call from any RF region)
EUR/min from mobile phone
E-mail: support.ru@tp-link.com
Service Time: Monday to Friday 9:00 AM
Service time: from 10:00 to 18:00
to 6:00 PM. GMT+1 or GMT+2
(Moscow time)
(Daylight Saving Time in Germany)
*Except weekends and holidays in
* Except bank holidays in Hesse
Russian Federation
TP-LINK TECHNOLOGIES CO., LTD.
www.tp-link.com
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