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Caller ID problems
Caller ID displays briefly
and then clears.
Multi-handset problems
I can't transfer calls.
Two handsets can't talk to a caller.
A handset says Unavailable.
I can't register a new handset.
Answering system problems
The answering system does not
work.
The system won't record
messages.
A handset can't access the
answering system.
My outgoing message is gone.
I can't hear the base speaker.
Messages are incomplete.
The system keeps recording when
I answer on an extension.
Bluetooth problems
The D3580 won't pair with
my phone.
The D3580 doesn't ring
when my cellular phone
does.
24 - English
Possible solutions
x You may have to change the line mode. Contact
Customer Service for instructions.
Possible solutions
x Reset the handset (see page 25).
x See if any handset is in Privacy Mode.
x Move the handset closer to the base.
x See if any handset is in Privacy Mode.
x Reset the handset (see page 25).
x See if you have 12 registered handsets.
Possible solutions
x Make sure the answering system is on.
x Make sure the base is plugged in.
x See if
Record Time
x Delete messages (memory may be full).
x See if another handset is using the system.
x Make sure the phone is in standby.
x If there was a power failure, re-record your
personal outgoing message.
x Make sure call screening is turned on.
x Change the base speaker volume.
x Increase the
x Delete messages (memory may be full).
x You may have to change the line mode.
Contact Customer Service for instructions.
Possible solutions
x Making sure your phone is in pairing mode.
x Check your phone's manual for instructions on
Bluetooth device pairing.
x Making sure your phone supports the Bluetooth
hands-free profile.
x Checking the link order for that phone. In rare cases,
some cellular phones may not be linked as the third
or fourth cellular phone.
x Making sure your phone has Bluetooth turned on.
x Making sure your phone is in range of the base.
x Making sure the handset's ringer is not turned off.
(The base doesn't ring on cellular calls.)
is set to
Announce
Record
Time.
Only.
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