System Problem - Dell XPS 10 User Manual

System problem

Problems
Tablet does not turn on
Tablet does not turn off
Tablet locks up
Tablet is not responding or
behaving unexpectedly
Tablet cannot boot
into Windows
Software or feature is not
working as expected
Possible causes
The battery is completely
discharged.
Possible solutions
Charge the tablet for
1
at least 4 hours.
Press and hold the
2
Power and
Sleep/Wake button for
4 seconds.
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Reboot the tablet. See
1
Turning Off Your
Tablet and Turning On
Your Tablet.
Refresh the tablet. See
2
Reset your tablet.
Contact Dell's support
3
service. Go to
support.dell.com
dell.com/ContactDell.
Boot from Windows
recovery. See Recover
your tablet.
Restart your tablet.
Software updates may
have been downloaded in
the background. Swipe
from the right edge of the
display to access Charms
and touch Settings→
Power→ Restart to restart
the tablet.
Troubleshooting
or
37